As long as the machine is working fine it is good. But the moment it breaks down, there is no one present to repair it. My washer was under 7 years warranty. It stopped working within 8 months of usage. i filed a complaint with the onida customer care. But the mechanic just does not come to repair my machine. I am tired of calling them and following up with them. It is being more than 2 weeks that i have been continuously following up with them. I guess i have to wash my clothes by my hand again. It is so frustrating to do this. If i had to wash my clothes by my hand, then why did i purchase this in the first place. If they cannot give a quality product, then why are they writing that there is 7 years warranty on this.And what is the point of having 7 years warranty if no one is showing up to repair the machine. i am very disappointed.