The product works ok. I had expected better. Takes at least 4 tries to remove hair from the same area. It works better on dry skin rather than wet for me. I used it on armpits and it scraped my skin which took a month to heal. Safety caps are of no use as they don't fit and keeps falling while in use. I highly recommend to buy the cheaper Philips model. Dual wet/dry use is just a false hype.