Don't ever buy this remote. The stupid remote works on Wi-Fi and drains all battery in one month. I just brought this in 2017 december and in 2018 February 1st week, the battery of remote is out. Have you ever heard of remote battery getting drained in 1 month. Excellent power management Amazon
Please download and install the latest Fire OS version 184.108.40.206. From the Home Screen, go to Settings>About>Device and select Check for Software Update, and follow the on-screen instructions to download and install the update.
After the update is installed, please remove the old batteries from the remote and insert fresh batteries before using it again.