First of all i would like to say the product is value for money. the package was very neat and clean, delivery was good. While ordering the tred mill i am little confused about the brand and company. But before the product was getting delivered i got a call from their customer care. I would say excellent customer care. I have been using the tredmill for a month, these are some pros n cons which i observed. Pros 1. Design is minimalistic and extremely easy to use. Seriously no demo required. 2. It can be used by elder and younger people.(for use in home.) 3. Display is nice, it shows all relevant info incl calorie meter , heart rate sensor, walking distance , speed etc. Modes can be customized as per our requirement. 4. Frame is strong and neatly painted, also motor is strong enough to pull people of 100kg.(up to 90kg i have tested.) 5. Safety key is present once it is removed it stops suddenly.
Cons. 1. Seems like Heart rate sensor is not accurate. 2. Rolling mat is very slippery if water or sweat present over der.(always use running shoes) 3. For taller people the inclination of handle bar may make discomfort after 10 minutes.
No installation is required it comes 90% preninstalled. We need to tight just screws thats it.also they have provided the tools for maintenance , detailed manual, warranty card etc..