There are so many positive reviews about this brand online.... Going by all of that I ordered this serum for myself: 1) packaging is one thing that everyone raves about for this product. However, the one I received had a dropper which was non functional. The rubber part where you are suppose to squeeze had something hard in it and right now if I have to use the product I manually tilt the bottle and at times you end up wasting product. 2) smell- I am not very fussy about the odours of cosmetics that I use but this one is by far the worst. It smells like floor cleaner of hospitals.. May be the one I have rcvd is expired or not right coz there is no way a face product can smell so bad. 3) performance-?? Nothing, nil. All in all a complete wastage of money and time!