Stupid bad and unprofessional service. After purchase, an official called me up and offered extended warranty in exchange of a premature "5-star review". I wasn't interested. Received a defective piece, and initiated a refund, only to be further lectured about how I am assembling the product wrong. Maybe, if the assembly guides were better, that wouldn't be a problem at all to be considered. It was apparent that the company isn't interested in entertaining any returns at all. So, I have even stopped the correspondence. The unprofessional staff itself is enough to not even consider buying into the brand again. Edit: Turning this to 2 stars from 1 since they finally processed the refund, even if it took WEEKS!