Amazon.in announces the launch of an urban Fulfilment Centre in Jaipur
With a storage capacity of close to 130,000 cubic feet, the Fulfilment Centre will support Prime deliveries and enable faster order fulfilment in the upcoming festive season
Jaipur, August 30, 2016: Amazon.in today announced the launch of an urban Fulfilment Centre (FC) located at Jhotwara in Jaipur, Rajasthan. Spread over 40,000 square feet with close to 130,000 cubic feet of storage space, this FC will empower thousands of small and medium businesses to leverage the growth of digital economy and reach a wide customer base. The urban FC model will further enable Amazon.in to support deliveries under its recently launched Prime program and offer faster delivery during the upcoming festive season. With this launch, Amazon.in has 24 operational Fulfilment Centres in 10 states across the country with a combined storage space of over 6 million cubic feet. This is the 3rd of the 6 FCs Amazon.in has planned to invest in this year as it gears up for the festive season.
On the occasion of the launch, Mr. Vaibhav Galriya, Commissioner, Investments and NRIs, Government of Rajasthan, said “We are very pleased that Amazon India sees Jaipur as a key growth market and has invested in a fulfilment centre in the heart of the city. The Fulfilment Centre will provide local sellers, weavers, artisans, and craftsmen with a platform to sell their products such as handicrafts, apparel, home décor and jewellery etc. to millions of customers and scale their business to greater heights. It will also create numerous employment opportunities for the youth in the space of ancillary businesses such as packaging, transportation, logistics, and hospitality across the state. We will support e-commerce players in all possible ways to consolidate their presence in Rajasthan and propagate the development of the state.”
“In line with our vision to transform the way India buys and sells, we have been relentlessly focusing on improving the experience for our customers and sellers. For our customers, this urban FC brings us closer to them in the region and will not only support our Prime promise of one-day & two-day delivery but will also allow us to efficiently serve customers in the upcoming festive season. For our sellers, this FC in the heart of Jaipur will enable thousands of small & medium businesses to save money by replacing their upfront capital expense with low variable cost and pay only for the storage space they use and the orders that we fulfil.” said Mr. Akhil Saxena, Vice President, India Customer Fulfilment, Amazon India.
Through this Fulfilment Centre with state-of-the-art infrastructure, Amazon.in will provide a delightful customer experience through Fulfilment By Amazon (FBA). When using FBA, sellers across India send their products to Amazon’s FCs and once an order is placed, Amazon picks, packs and ships the order to the customer, provides customer service and manages returns on behalf of the sellers. Orders fulfilled by Amazon are eligible for Cash on Delivery, Guaranteed Next-Day, Same Day, Release Day, Morning delivery and Sunday delivery. Sellers always have the flexibility to choose the number of products they want to have fulfilled by Amazon and scale according to their business requirements.
Since its launch in June 2013, Amazon.in has been working extensively to launch services that meet different business requirements of sellers and help them grow their business profitably online. From running an extensive education and skilling program for SMEs called Seller University, offering Fulfilment By Amazon (a pay-as-you-go fulfilment service wherein Amazon.in packs, ships and delivers products to customers, manages returns and does customer service on behalf of the sellers), innovating Easy Ship (an assisted shipping service that makes it easy for sellers to ship products across India), launching Seller Flex (bringing Amazon’s flagship FBA experience to the seller’s doorstep by implementing the FBA technology at sellers’ warehouses), introducing Amazon Tatkal (a service-on-wheels to help SMBs get online within 60 minutes), to building the largest storage capacity in ecommerce in India for sellers to the tune of 7.5 million cubic feet by the end of 2016, Amazon.in has been helping sellers reach millions of customers across the country.
The company launched a Special Lending Program for sellers earlier this year that enables them to easily access secured & unsecured loans between 5 lakh rupees to INR 2 crores from their partner Capital First. Its Global Selling Program launched in India in May last year has over 12,000 sellers today selling their ‘Make in India’ products on Amazon’s nine global marketplaces to over millions of active worldwide customers. Amazon.in recently partnered with Development Commissioner Handloom under the Union Ministry of Textiles to enable weavers in four Indian states sell their products directly through Amazon.in’s ‘Crafted in India’ store. The company also launched its most loved offering Prime to Indian shoppers last month. With Prime, Indian customers in over 100 cities can enjoy unlimited free one-day and two-day delivery on lakhs of eligible products from India’s largest online shopping selection.
All consumers on www.amazon.in and the Amazon mobile shopping app have an easy and convenient access to over 65 million products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee.
The Amazon.in marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.in seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce platform.
Amazon.com is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfilment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon.