Amazon India invests in six new Fulfilment Centres; further expanding its infrastructure for the upcoming festive season
With a total storage capacity of close to 7.5 million cubic feet, the Fulfilment Centres will enable thousands of sellers to grow profitably in India’s flourishing digital economy
Bengaluru, July 7, 2016: Amazon.in today announced that it has invested in six new Fulfilment Centres (FCs) to meet the growing needs of its fast-growing seller base in the country. New FCs will be set up in Chennai, Coimbatore, Delhi, Jaipur and Mumbai further expanding the company’s presence in India and in preparation for the upcoming festive season. With the launch of these new FCs, Amazon.in continues to have the largest storage space for an e-commerce company in India with its FCs operational across 10 states covering a total area of close to 2.5 million square feet with a 1.5X growth in storage capacity which is 7.5 million cubic feet of space.
The FCs will allow Amazon.in to offer its Fulfilment by Amazon (FBA) service to several thousand more small & medium businesses in these states and empower them to gain access to and service customers across the country at significantly low operating costs. Over 80% of sellers on Amazon.in currently use its fulfilment services.
“With the exponential growth of online shopping in India, we are glad to announce 6 new Fulfilment Centres in India. We remain committed to investing in our fulfilment and logistics capability to enable and empower sellers to serve customers nationally at lower costs. It stands testament to our larger commitment of making deep investments in the country and in turn creating opportunities for employment, growth and revenue generation for the Government” said Akhil Saxena, Vice President, India Customer Fulfilment, Amazon India.
Today, over 1.3 million products are available for immediate shipping through the network of Amazon’s FCs in India. This selection will only increase with the expanding FC footprint and benefit sellers and customers alike. Today, Amazon FCs are present in Gujarat, Haryana, Karnataka, Maharashtra, Delhi, Punjab, Rajasthan, Tamil Nadu, Telangana and West Bengal.
Mr. Saxena added, “At the same time, Fulfilment Centres fulfil important needs of small and medium enterprises seeking markets and customers located all over India and lacking resources to create their captive distribution networks; local entrepreneurs seeking opportunities to provide goods and services; qualified and educated young workforce in remote and rural areas seeking employment and skill development. Apart from these benefits, the FC will also enable faster and quicker delivery of products to consumers across the region” he added.
Amazon has created one of the most advanced fulfilment networks in the world and sellers in India have been benefitting from Amazon’s expertise in fulfillment, reliable nationwide delivery and customer service. When using Fulfilment By Amazon (FBA), sellers across India send their products to Amazon’s FCs and once an order is placed, Amazon picks, packs and ships the order to the customer, provides customer service and manages returns on behalf of the sellers. Orders fulfilled by Amazon are eligible for Cash on Delivery, Guaranteed Next-Day, Same Day, Release Day and Sunday delivery.
Sellers save money by replacing their upfront capital expense with low variable cost and pay only for the storage space they use and the orders that Amazon fulfils. Sellers always have the flexibility to choose the number of products they want to have fulfilled by Amazon and scale according to their business requirements.
Since its launch in June 2013, Amazon.in has been working extensively to launch services that meet different business requirements of sellers and help them grow their business profitably online. Over the past three years, Amazon.in has introduced the most comprehensive suite of offerings for sellers to sell online in India. From running an extensive education and skilling program for SMEs called Seller University, offering Fulfilment By Amazon, innovating Easy Ship (an assisted shipping service that makes it easy for sellers to ship products across India), launching Seller Flex (bringing Amazon’s flagship FBA experience to the seller’s doorstep by implementing the FBA technology at sellers’ warehouses), introducing Amazon Tatkal (a service-on-wheels to help SMBs get online within 60 minutes), to building the largest storage capacity in ecommerce in India for sellers to the tune of 7.5 million cubic feet, Amazon.in has been helping sellers reach millions of customers across the country. Amazon launched its Global Selling Program for sellers in India in May last year and today over 8,000 sellers from India are selling their ‘Make in India’ products on Amazon’s nine global marketplaces to over 300 million active worldwide customers.
All Consumers on www.amazon.in and the Amazon mobile shopping app have an easy and convenient access to over 55 million products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee. They can also enjoy Amazon.in’s guaranteed same day, next-day, two day delivery, release day and on products fulfilled by Amazon.
The Amazon.in marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.in seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce platform.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfilment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon.