Customers vote Amazon India as India’s Most Trusted Online Shopping Brand second year in a row

Bengaluru, 17 March 2016: Amazon India, India’s largest online store has been voted by customers as the country’s Most Trusted Online Shopping Brand for the second consecutive year as per TRA’s Brand Trust Report**.

Amit Agarwal, Vice President and Country Manager, Amazon Indiasaid, “We are truly humbled by this recognition and thank customers for choosing us as India’s most trusted online store. It’s still ‘Day 1' for us in India and customers should continue to expect us to invent on their behalf and invest aggressively in providing them with the largest selection of products at low prices, and a fast, reliable and trustworthy shopping experience.”

Commenting on the ranking, N Chandramouli, CEO, TRA said, “It’s a pleasure to announce that Amazon India has climbed 63 ranks from the previous report to feature within the top 100 Most Trusted Brands in India. It is also a leader in the online shopping category. Kudos to Amazon India for building a service in such a short time that customers have voted, not just once but twice in a row, as the most trusted online shopping company.”

Today is the largest online store in the country offering customers over 52 million products across hundreds of categories offered by thousands of sellers from the length and breadth of the country. In keeping with its fast and reliable delivery promise to customers in India, offers a range of premium shipping options to customers including Two Day , One Day, Same Day, Morning Delivery, Release Day, Midnight Delivery and Sunday Delivery.

Since its launch in India in June 2013, has set several benchmarks - backed by India-specific innovations- aimed at providing Indian customers an easy, convenient, trustworthy shopping experience. Recent innovations include Amazon Pickup, enabling customers to pickup their Amazon packages from their neighbourhood stores;, Amazon Now, enabling customers to buy thousands of daily essentials and get them delivered to their doorstep in two hours; and Project Udaan, a program that enables the digitally underserved customers to shop on with assistance from various local stores.

All Consumers on and the Amazon mobile shopping app have an easy and convenient access to over 40 million products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee. They can also enjoy’s guaranteed next-day, two day delivery and the just launched Sunday delivery on products fulfilled by Amazon.

**The Brand Trust Report, is the result of a comprehensive primary research conducted on the proprietary 61-Attribute Trust Matrix of TRA (formerly known as Trust Research Advisory). This year’s study covered 2500 respondents, aged 21-50, across 16 cities in India from which the top 1000 brands have been listed in this year’s report across 267 categories.


The marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of, Inc. (NASDAQ: AMZN). seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce platform.

About Amazon opened on the World Wide Web in July 1995. The company is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfilment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon.