Amazon opens its second Fulfillment Center in Bangalore

Retailers of all sizes from South India now have closer access to Amazon’s world-class fulfillment offerings Customers can expect faster deliveries on a broader selection from amazon.in

Bangalore, January 20, 2014: Amazon Seller Services India Pvt Ltd today announced plans to open its second Fulfillment Center in India. First in South India, the new fulfillment center is located near Bangalore and is spread over 150,000 square feet. It will be operational by February with both inbound and outbound services. The new, modern, multilevel, secure facility equipped with Amazon’s world-class and state-of-the-art warehousing systems and processes will be able to stock and store millions of products of all sizes across several categories from sellers using Fulfillment by Amazon.

This investment is part of Amazon’s continued and relentless focus on enhancing online shopping experience for consumers in India and enabling Small and Medium Enterprises (SMEs) to get a scalable and robust national platform using Fulfillment by Amazon. The new facility will provide existing and new retailers form South India closer access to Amazon’s world-class fulfillment capabilities. Customers can expect broader selection across categories available for immediate shipment and eligible for Amazon’s Next-Day Guaranteed service.

Commenting on the announcement, Mr M N Vidyashankar, Additional Chief Secretary, Department of Commerce and Industries, Government of Karnataka, said, “I congratulate Amazon India on its ongoing success, and I am pleased that together we were able to bring this significant investment that retailers across South India and especially Karnataka will benefit from.”

“We are very excited by the tremendous response from sellers of all sizes for our Fulfillment by Amazon offering in the short span of seven months since launch of Amazon.in. We are also thrilled by the customer response to our recently launched Next-Day Guaranteed Delivery service in several cities. Today over 120,000 plus products are available for next day delivery across eligible pin codes in several cities. The launch of the new fulfillment center in Bangalore is part of our continued investment in providing fast and reliable delivery across vast selection of products, and enabling sellers of all sizes to achieve nationwide scale,” said Amit Agarwal, Vice President and Country Manager, Amazon India.

Amazon Fulfillment Centers are warehouses where online retailers who use Fulfillment by Amazon (FBA) services, stock their inventory of their products. Amazon has created one of the most advanced fulfillment networks in the world and sellers in India have been benefitting from Amazon’s expertise in fulfillment, reliable nationwide delivery and customer service. When using FBA, sellers across India send their products to Amazon’s fulfillment centers and once an order is placed, Amazon packs and ships the order to the customer without the sellers having to do anything. Orders fulfilled by Amazon are not only eligible for Cash on Delivery, Free Delivery promotions, and Guaranteed Next-Day delivery but also benefit from Amazon’s customer service and returns management, enabling sellers to focus on their core business.

Sellers save money by replacing their upfront capital expense with low variable cost and pay only for the storage space they use and the orders Amazon fulfills. Sellers always have the flexibility to choose the number of products they want to have fulfilled by Amazon and scale according to their business requirements. Globally, sellers converting items to FBA generally see a 30-40% uplift in sales.

“Sellers have greatly appreciated our Fulfillment by Amazon (FBA) service, a pay-as-you-go fulfillment service and a key feature of our e-commerce platform. With the new FC in Bangalore we will enable many more SMEs in India, particularly in South India to take advantage of this service and help them expand their online business. We will continue to do the heavy lifting on behalf of sellers so that they can focus on providing our customers with vast selection at low prices,” adds Amit Deshpande, Director & GM Seller Services, Amazon India.

Amazon’s first and current Fulfillment Centre is located on the outskirts of Mumbai, in Bhiwandi, and is also spread across 150,000 square-feet area. To know more about FBA service, visit: http://services.amazon.in/services/fulfilment-by-amazon/benefits.html

Customers on www.amazon.in can shop with ease and confidence from the 12 million plus offers across 15 categories ranging from Books, Movies and TV shows; Kindle Devices, Tablets and eBooks; Computers & Accessories; Mobiles & Accessories; Cameras & Photography; Portable Media Players; TV & Home Entertainment; Toys & Games; Baby Products; Personal Care Appliances; Health Care Devices; Watches; Fashion Jewellery; Home and Kitchen; and Beauty Products.

All customers benefit from a safe and secure ordering experience, convenient electronic payments, no-risk hassle-free returns policy, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee.

Customers can also now shop on Amazon.in through its latest mobile shopping apps for iPhones, iPads and Android phones. They can use these apps to conveniently shop on the go just as easily as they do on their PC; they can browse & search for their favorite products, view recommendations & customer reviews, add to wish lists & cart and complete the purchase using all of the payment options available on the site and track the status of their orders. The Amazon mobile shopping App is available as a free download through Amazon Appstore: http://www.amazon.in/apps

About Amazon.in
The Amazon.in marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.in seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce platform.

Products on amazon.in range from; Books, Movies and TV shows; the Kindle family of E-Readers, Tablets and eBooks; Computers & Accessories; Mobiles & Accessories; Cameras & Photography; Portable Media Players; Toys & Games; Baby Products; Personal Care Appliances; Health Care Devices; Home and Kitchen and Beauty. It is still “Day 1” and Amazon.in is relentlessly focused on expanding selection and raising the bar for customer experience in India.

About Amazon.com
Amazon.com, Inc. (NASDAQ: AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Amazon.com, Inc. seeks to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and other sellers offer millions of unique new, refurbished and used items in categories such as Books; Movies, Music & Games; Digital Downloads; Electronics & Computers; Home & Garden; Toys, Kids & Baby; Grocery; Apparel, Shoes & Jewelry; Health & Beauty; Sports & Outdoors; and Tools, Auto & Industrial. Amazon Web Services provides Amazon’s developer customers with access to in-the-cloud infrastructure services based on Amazon’s own back-end technology platform, which developers can use to enable virtually any type of business. Kindle Paperwhite is the world’s best-selling and most advanced e-reader. It features new display technology with higher contrast, the next generation built-in light, a faster processor, the latest touch technology, and exclusive new features designed from the ground up for readers. Kindle, the lightest and smallest Kindle, features improved fonts and faster page turns. The new Kindle Fire HDX features a stunning exclusive 7” or 8.9” HDX display, a quad-core 2.2 GHz processor, 2x more memory, and 11 hours of battery life, as well as exclusive new features of Fire OS 3.0 including X-Ray for Music, Second Screen, Prime Instant Video downloads, and the revolutionary new Mayday button. The all-new Kindle Fire HD includes an HD display, high-performance processor and dual speakers at a breakthrough price.

Amazon and its affiliates operate websites, including www.amazon.com, www.amazon.co.uk, www.amazon.de, www.amazon.co.jp, www.amazon.fr, www.amazon.ca, www.amazon.cn, www.amazon.it, www.amazon.es, www.amazon.com.br, www.amazon.in, and www.amazon.com.mx. As used herein, “Amazon.com,” “we,” “our” and similar terms include Amazon.com, Inc., and its subsidiaries, unless the context indicates otherwise.

Forward-Looking Statements
This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Actual results may differ significantly from management's expectations. These forward-looking statements involve risks and uncertainties that include, among others, risks related to competition, management of growth, new products, services and technologies, potential fluctuations in operating results, international expansion, outcomes of legal proceedings and claims, fulfillment and data center optimization, seasonality, commercial agreements, acquisitions and strategic transactions, foreign exchange rates, system interruption, inventory, government regulation and taxation, payments and fraud. More information about factors that potentially could affect Amazon.com's financial results is included in Amazon.com's filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K and subsequent filings.