Amazon.in opens its first Fulfilment Centre in West Bengal

With a storage capacity of over two lakh cubic feet, the new Fulfilment Centre near Kolkata will enable thousands of SMEs from the state to grow profitably in today’s flourishing digital economy


Kolkata, October 01, 2015: Amazon Seller Services Pvt Ltd (ASSPL) today inaugurated the company’s Fulfilment Centre (FC) in Srirampore, near Kolkata. This is Amazon.in’s first Fulfilment Centre in the eastern part of India. The FC is spread over 83,000 square feet and has a storage capacity of over two lakh cubic feet. The new FC will allow Amazon.in to offer its Fulfilment by Amazon (FBA) service to thousands of small and medium businesses in the region and empower them to gain access to and service customers across the country at significantly low operating costs.

The opening of the FC, in time for the upcoming festive season, will open opportunities for sellers in the state to reach millions of new customers across the country, who in turn will be able to shop for the latest festive selection from West Bengal. It will also enable faster and quicker delivery of products to amazon.in customers in the eastern part of the country.

Over 100 sellers from across the state have already registered at the facility and many of them have started inbounding their products at the facility. Amazon has invested substantially in creating logistics infrastructure in the country to help build a transformative customer experience for both buyers and sellers.

Talking about the benefits of Amazon.in’s Fulfillment Centre, Mr. Akhil Saxena, Director Operations, Amazon India said “Our world-class fulfillment infrastructure and customer service will allow Amazon to do the heavy lifting for sellers of all sizes across the eastern part of India and help them grow profitably. We are committed to and look forward to partnering the state government in transforming the lives of small and medium businesses across the state by giving them access to tools and technology that will empower their growth in the digital economy. Apart from immensely benefiting sellers, the FC will also enable faster and quicker delivery of products to consumers across the region” he added.

Amazon.in has 21 FCs operational across ten states in India with a total storage capacity of over five million cubic feet.

The FC will enable local SMEs to leverage Amazon’s trusted platform and nationwide delivery thereby amplifying their reach beyond geographical boundaries. West Bengal based sellers, weavers and artisans involved in traditional textiles and local handicrafts too would all be able to reach a wider set of customers and provide a delightful customer experience through this new FC. The FC will also provide a fillip to the local economy by enabling the growth of ancillary businesses such as packaging, transportation, logistics, and hospitality across the state.

Amazon.in today offers the most comprehensive suite of services to sellers that meet their requirements at every stage of their business lifecycle. Over 100,000 sellers have already used several of these services like Self Service Registration (SSR) that provides sellers an accelerated and friction-free path to Sell on Amazon and reach nationwide markets; Amazon Easy Ship, assisted shipping service wherein sellers can leverage on Amazon’s investments in logistics to have their orders shipped straight from their own warehouses; Pay by Amazon wherein sellers can offer their customers a trusted and convenient payment option thereby increasing conversions; Fulfillment By Amazon (FBA) wherein sellers can store their products in Amazon’s warehouse and the company packs and delivers the orders to customers plus provides customer service and manages returns. These services help sellers reduce their operational costs considerably as well as increase sales. As the profit margins increase, sellers pass on these benefits to consumers in the form of reduced prices. To facilitate seamless management for sellers on-the-go, Amazon.in also has the Amazon Seller App that enables direct buyer-seller communication, order notification, order details, shipment confirmation and order fulfillment notifications through mobile devices.

In line with its endeavor to transform the way India sells, Amazon has also launched its Global Selling Program in India, opening doors for Indian businesses to export to ecommerce markets of the world. Amazon is extending two of its pioneering products - Selling on Amazon (SOA) and Fulfillment By Amazon (FBA) to businesses of all sizes and scale from across the country to go global and showcase their “Made in India” creations and products, to millions of customers globally.

All Consumers on www.amazon.in and the Amazon mobile shopping app have an easy and convenient access to over 30 million products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee. They can also enjoy Amazon.in’s guaranteed next-day, two day delivery and Sunday delivery on products fulfilled by Amazon.

About Amazon.in

The Amazon.in marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.in seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce platform.

About Amazon.com

Amazon.com opened on the World Wide Web in July 1995. The company is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon.