HDFC Bank Offer - Frequently Asked Questions (FAQs)

Offer period – 1st March 2021 to 31st March 2021 23:59

  1. What is the HDFC Bank Card Offer?

    Get flat INR 10,000 instant bank discount on select Samsung Galaxy Tab S7+ series with HDFC Bank Credit Card, Credit Card EMI and Debit Card EMI transactions.

    The offer is valid for only one product per card.

    Any cancelled, rejected or returned order(s) will not be eligible for the offer and the refund amount of such order will be adjusted with the instant discount amount.

    Offer is valid only on the above mentioned products which are sold by Appario Limited. Offer is not valid on any other sellers or products.

    Minimum Purchase and Maximum Discount :

Item

Min Purchase Value

Max Discount CC+CCEMI+DCEMI

Samsung Galaxy Tab S7+ (6GB+128GB 12.4 inch) Wi-Fi

Rs. 64799

Rs. 10000

  1. How can I avail this offer? Shop as usual with your saved bank cards to pay. You will get instant discount on your purchase as long as all offer terms are met.

  2. Can I get this offer on No Cost EMI?

Yes, the offer is valid on No Cost EMI both as long as a minimum transaction value is spent on HDFC Bank Cards.

  1. Can I get this offer on Exchange?

Yes the offer is valid on Exchange as long as minimum purchase value (after Exchange discount) is spent on Bank Card.

  1. Can I avail discount on card payment for cash on delivery order? Are net Banking transactions also included in this Offer?

COD and Net Banking transactions are NOT included in this Offer.

  1. Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance?

Yes, the offer is available on partial payments as long as minimum purchase value is spent on HDFC Bank Card. Cannot use EMI option if Amazon Pay balance obtained.

  1. Is the offer applicable on EMI?

Yes, the offer is available on Credit Card EMI and Debit Card EMI.

  1. What if I cancel my order?

The Offer is applicable for a successful purchase. If Instant Discount is availed on any purchase, and it is subsequently cancelled, the refund amount of such purchases will be posted adjusting the instant discount amount availed on the purchase. However, if you place another order within the offer period, you shall get instant bank discount subject to offer eligibility.

  1. Can I avail the offer on NON-EMI transactions?

Yes, the offer is applicable on Non-EMI purchase transactions as well only on credit card.

  1. Is this offer valid on corporate and commercial cards?

No, this offer is not valid on corporate and commercial cards.

  1. My payment failed while placing the order, will I be eligible for the cashback?

If your payment failed while placing the order, Amazon.in gives you an option to revise your payment. If you revise your payment within the offer duration, you will be eligible for the cashback. For more information on revise payment, click here

Offer Terms and Conditions

  1. This offer ("Offer") is provided by HDFC Bank Limited ("Bank") and Apario Retail Private Ltd ("Participating Sellers") is made available on the website amazon.in or the mobile site or mobile application thereof (collectively, "Amazon.in") by Amazon Pay (India) Private Limited ("Amazon").

  2. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in and Terms & Conditions of Cards of HDFC Bank. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer.

  3. All residents of India holding a valid credit card or debit card issued by the Bank (each a "Card") are eligible to avail the Offer (each a "Cardholder").

  4. The Offer is valid from 1st March 2021 to 31st March 2021 23:59 ("Offer Duration"), or until stocks of the Products (defined below) that are made available by the Participating Seller(s) (defined below) on Amazon.in last, whichever is earlier ("Offer Period"), unless revoked or extended by Amazon (in its sole discretion), without any prior notice and without any liability.

  5. Under this Offer, any Cardholder who, during the Offer Period, purchases any variant of select new “Samsung Galaxy Tablets” ("Product") on Amazon.in from Apario Retail Private Ltd. ("Participating Sellers"), and makes payment for the Product using the HDFC bank Card, will be entitled to receive instant discount up-to INR 10,000, provided that the purchase value for such transaction (inclusive of taxes) is equivalent to or exceeds minimum transaction value mentioned by the participating seller.

  6. Minimum Purchase Value and Maximum Discount :

Item

Min Purchase Value

Max Discount CC+CCEMI+DCEMI

Samsung Galaxy Tab S7+ (6GB+128GB 12.4 inch) Wi-Fi

Rs. 64799

Rs. 10,000

  1. The purchase of Product by Cardholders on equated monthly instalments (EMI) is also eligible for this Offer. For Note 10lite offer is not applicable on EMI transactions. Customer to check product eligibility page while availing the offer.

  2. The Offer can be availed only once per Card account. In other words, in the event a customer avails the Offer using a Card in accordance with these Offer Terms, such customer will not be entitled to avail the Offer again using the same Card (whether such customer buys the same Product or a different variant of the Product).

  3. This Offer will not be applicable if the Cardholder or the seller or Amazon cancel the order and/or the Cardholder returns the Product and, in such a case, participation in the Offer will be deemed withdrawn. In such a scenario, only the net amount paid by the Cardholder will be refunded. In other words, the instant discount will not be refunded.

  4. In case there are multiple items in a purchase order, the item-wise savings/discount may vary. However, the overall savings/discount on the purchase order will be equivalent to maximum savings / discount the Cardholder is eligible for under this Offer.

  5. Amazon and/or the Bank reserve the right to disqualify the Cardholder from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer or otherwise by use of the Card.

  6. Amazon and/ or the Bank reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary any or all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.

  7. Delinquent and over-limit Bank's credit card members will not qualify for this Offer.

  8. Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.

  9. Nothing herein amounts to a commitment by the Bank or Amazon to conduct further, similar or other offers.

  10. The above Offer is by way of a special offer and nothing contained herein will prejudice or affect the terms and conditions of the Card member agreement. The terms of the above schemes will be in addition to and not in derogation of the terms contained in the Card member agreement.

  11. This Offer is not valid on corporate or commercial Cards.

  12. This Offer is not available on: (i) purchase of products other than the Product, or (ii) purchase of Products from sellers other than the Participating Seller(s), or (iii) purchase of Product using a card other than the Card(s).

  13. Any queries/issues relating to discount / benefits under this Offer will be entertained by the Bank & Amazon only till March 02, 2021. By participating in this Offer, every Cardholder expressly agrees that HDFC Bank and Amazon will not be liable or responsible for any loss or damage whatsoever that a Cardholder may suffer, directly or indirectly, in connection with this Offer including but not limited to that associated with his/ her use or delivery or misuse of the Product(s). The Bank shall not be liable for delivery, service, suitability, availability or quality of the products offered under this offer.

20.These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/ disputes arising out of or in relation to these Offer Terms.

  1. Any person availing this Offer will be deemed to have accepted these Offer Terms.

Terms & Conditions – Tab S7/S7+ Keyboard Cover & Buds+ offer

  1. Samsung India Electronics Pvt. Ltd. introduces an offer (“Offer”) on Tab (“Device”) wherein a customer will be eligible to get ₹10,000 off on Keyboard cover ( With the offer effective price of Tab S7 and Tab S7+ Keyboard cover will be ₹5,999 and ₹7,999 respectively) or Samsung Galaxy Buds+ @ ₹1,999 only. The Offer shall be available from Mar 1, 2021 to Mar 31, 2021 (“Offer Period”).
  2. A customer can purchase the Device both Online (both LTE & Wifi Model) and Offline (only LTE model). The online booking can be done on Samsung Shop i.e. https://samsung.com/in, Amazon, Flipkart, Paytm, TataCliq and Snapdeal (hereinafter referred to as “Online Outlet/Online portal”), whereas the offline booking can be done at the select Samsung stores (hereinafter referred to as “Offline Outlet”). Customers are advised to check the Offer availability before purchasing the Device at the Outlet. Wifi Model also available for sale in offline channel although the offer will not be applicable on the same.

3. Purchasing Device on Samsung Shop or Any other E-Commerce Portal(s):

i. If a customer is purchasing the Device on Samsung Shop i.e. Samsung e-store or e- Commerce, they will have to make a full payment of the amount as declared on the respective Outlet during the Offer Period.
ii. The price of the Device as listed on the Online Outlets shall be inclusive of all taxes.
iii. While purchasing customer will have to fill in the required details as mentioned on the respective portals such as name, mobile number, email id, model number and color of the Device, without which the booking will be incomplete.
iv. If customer purchases the Device from Online outlet / Portal as mentioned above, they will have to follow the redemption process for Keyboard Cover & Galaxy Buds+ as mentioned in Clause 5 below.
v. Deliveries would depend upon the geographical location and the lockdown conditions if any, imposed by the respective State Government(s) in customer(s) delivery region, where the Device has to be delivered.
vi. Customer(s) will be required to activate the Device between Mar 1, 2021 to 31st Mar , 2021 and register on the Samsung Shop App (to be downloaded from the Google Play Store) on or before April 15, 2021 in order to avail the offer.
vii. Redemption of the Keyboard Cover and Galaxy Buds+ can be done at Samsung Shop from Mar 3, 2021 to April 15, 2021.
viii. In case a customer does not comply with the above mentioned timelines they will not be eligible for the Offer and no claims shall be entertained either against Samsung or its authorized partners.
ix. The shipping of the Device, Keyboard Cover and Galaxy Buds+ will be subject to availability of stocks in the specified color.

4. In case of purchasing through Online Outlets,
Samsung India Electronics Pvt. Limited will not be responsible or liable for supply of the Device as the same is being sold by Savex

Computers Limited (“Savex”) or Reliance
i. Any wrong submission of required details including but not limited to shipping details;
ii. Any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control;
iii. Any late transmissions or entries;
iv. Any computer or communications related malfunctions or failures;
v. Any delay, damage, non-receipt, lost, misrouted delivery of Device.
vi. Any delay due to non-availability of stocks or for any other reason beyond its control.
vii. Any delay or loss or damage due to Act of God, Governmental actions, and any other force majeure circumstances.

5. Purchasing Product from Offline Outlets:

i. If a customer purchases the Product from select Offline Outlet(s), they will have to make the full payment at the time of making the purchase.
ii. While purchasing the Product offline, customer will have two options as regard the redemption of the Offer (only LTE models) as under:
(a) Option 1 – Redeem both the Offers along with the Product at the time of purchase itself.
(b) Option 2 – Redeem both the Offer online on Samsung E-store within the Offer redemption period as detailed in the clause below.
iii. Customer can avail either of the options to redeem the Offer within the stipulated timelines, failing which the Offer shall stand expired and no claims shall be entertained in this regard. Under no circumstances will the customer be allowed to redeem the Offers both Online and Offline together i.e. one offer redemption offline along with the Product and one online, this is strictly prohibited.

6. Redemption process for Tab S7/S7+ Keyboard Cover & Galaxy Buds+:

Once the customer purchases / receives and activates the Device you will have to follow the process for redeeming the benefits:
i. Redemption of the Keyboard Cover and Buds+ will start from Mar 3, 2021 on Samsung Shop.
ii. Device should be activated and fresh enrolment/sign in to the Samsung Shop App (to be downloaded from the Google Playstore) must be completed by April 15, 2021 failing which customer(s) will not be eligible for the Offer.
iii. Open Samsung Shop & Visit “For You” Tab to check eligibility. Click on Keyboard Cover and Buds+ redemption banner.
iv. Enter manually the IMEI/Serial number of the tablet mentioned in the settings>>about tab section
v. Once the IMEI/Serial no. is verified, Samsung Shop App will show list of available Offers. Please select Book Cover /Galaxy Buds+ and add to cart.
vi. Redemption of Keyboard Cover /Galaxy Buds+ at customer discretion can be done only once for every phone number on or before April 15, 2021
vii. The shipping of the Keyboard Cover / Galaxy Buds+ will happen within 30 days from the day of placing order for the same at Samsung Shop (i.e. Samsung e-store). Delivery will happen depending upon customer(s) geographical location and the lockdown conditions if any, imposed by the respective State Government(s) in customer(s) delivery region, where the Device has to be delivered.
viii. The Keyboard Cover and Galaxy Buds+ shall be on As Is basis and will be delivered subject to the stock availability.
7. By availing the Offer, it would be deemed that the customers have given their consent to contact them through call, SMS or email on the details provided by them for the purpose of this Offer or for any future communications from Samsung or its authorized partners.
8. Product images, features, specifications shown here are for representational purposes only, the actual product may vary. Offer available till stocks lasts.
9. Samsung reserves the right to change, extend, amend and/or withdraw Offer or change any of these terms & conditions anytime without prior notice.
10. The choice as to the color, make & model of the gift(s) shall be completely at Samsung’s discretion. No claims shall be entertained in this regard.
11. All disputes shall be subject to exclusive jurisdiction of courts located at New Delhi