Frequently Asked Questions(FAQs)

Offer period – From Nov 28, 2020 to Nov 30, 2020

1. What is the American Express Card Offer?

a) Get FLAT INR 2,000 instant discount on purchase of Large Appliances, Small Appliances and Laptops associated with the offer using Amex Credit Card.
b) The offer is valid for only once per card.
c) Minimum Transaction Value: INR 20,000
d) Maximum Discount Value: INR 2,000
e) The offer is not applicable on Corporate and Network Cards
f) Any cancelled, rejected or returned order(s) will not be eligible for the offer and the refund amount of such order will be adjusted with the instant discount amount.

2) How can I avail this offer?

There are no other special steps to avail this offer. Just go through the normal purchase process and use your saved American Express card using EMI or full swipe option to pay.

3) Can I get this offer with Exchange offer or No Cost EMI?

Yes, the offer is valid even if you buy with Exchange (minimum purchase value after exchange to be spent on card) or No Cost EMI or both as long as a minimum transaction value is spent on American Express Card. (Customer to check product page for exchange offer)

4) Can I avail discount on card payment for cash on delivery order? Are net Banking transactions also included in this Offer?

COD and Net Banking transactions are NOT included in this Offer.

5) Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance?

Yes, the offer is available on partial payments as long as minimum purchase value is spent on American Express Card and offer will not applicable if opted for EMI.

6) Is the offer applicable on EMI?

Yes, the offer is available on EMI transactions.

7) What is the maximum discount that I can avail?

The maximum discount possible per Card is up to INR 2,000.

8) What if I cancel my order?

The Offer is applicable for a successful purchase. If Instant Discount is availed on any purchase, and it is subsequently cancelled, the refund amount of such purchases will be posted adjusting the instant discount amount availed on the purchase. However, if you place another order within the offer period, you shall get instant bank discount subject to offer eligibility.

9) Can I avail the offer on NON-EMI transactions?

Yes, the offer is applicable on Non-EMI purchase.

10) My payment failed while placing the order, will I be eligible for the cashback?

If your payment failed while placing the order, gives you an option to revise your payment. If you revise your payment within the offer duration, you will be eligible for the cashback. For more information on revise payment, click here

Offer Terms and Conditions

  1. This offer ("Offer") is provided by American Express Banking Corp. ("Bank") and is made available on the website or the mobile site or mobile application thereof (collectively, "") by Amazon Pay (India) Private Limited ("Amazon").
  2. These Offer terms and conditions ("Offer Terms") are in addition to the Conditions of Use & Sale and Privacy Notice to which you agree to by using and Terms & Conditions of Cards of Bank. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer
  3. This offer is open to all American Express Cardmembers whose accounts are valid and in good standing. An American Express Cardmember ("Cardmember") for this Offer means a person holding a Card issued by American Express Banking Corp. in India. This offer is not valid for American Express Corporate Cards and / or Cards issued by a third party bearing the name or trademark or service mark or logo of American Express issued by American Express Banking Corp. in India. For the sake of clarity, this offer is applicable only on the proprietary consumer cards issued by the Bank in India
  4. The Offer is valid from November 28, 2020 to November 30, 2020 (collectively "Offer Period"), unless revoked or extended by Amazon (in its sole discretion), without any prior notice and without any liability.
  5. Under this Offer, any Cardmember who, during the Offer Duration, makes any purchase of Large Appliances, Small Appliances and Laptops from and makes the payment using the American Express Card, will be entitled to receive an instant discount of flat INR 2,000 on the total purchase value for a successful purchase transaction made on, provided the purchase value for such transaction (inclusive of taxes) is equivalent to or exceeds INR 20,000 on a per transaction basis. Cardmembers need to check the offer eligibility on the Product;
  6. Each Cardmember can avail a maximum discount of INR 2,000 (Indian Rupees two thousand only) per Card under this Offer, irrespective of number of purchases during the Offer Period
  7. The Offer is NOT applicable on payment made by Cardmember using the 'Card on Delivery' payment option and ‘Corporate and Network Cards’.
  8. This offer is also applicable on Supplementary Cards.
  9. This offer is also applicable on EMI transactions. EMI offer is only valid on American Express Credit Cards
  10. The Offer is valid on multiple purchase transactions for the Products during the Offer Period, subject to a minimum transaction amount of INR 20,000 (Rupees twenty thousand only) for each such transaction made by the Cardmember
  11. This Offer will also be applicable on purchase of Products by Cardmembers under an exchange offer (if available on the Product(s)). For the avoidance of doubt, it is hereby clarified that the discount amount of INR 2,000 on the American Express Card and American Express Credit Card EMI will be provided to Cardmembers under this Offer on the net value paid on such transaction i.e. the price paid by Cardmembers after the exchange offer has been availed, provided such value should be a minimum of INR 20,000
  12. This Offer will not be applicable if the Cardmember or the seller or Amazon cancel the order and/or the Cardmember returns the Product and, in such a case, participation in the Offer will be deemed withdrawn. In such a scenario, only the net amount paid by the Cardmember will be refunded. In other words, the instant discount will not be refunded
  13. Amazon and/or the Bank reserve the right to disqualify the Cardmember from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer or otherwise by use of the Card
  14. Amazon and/or the Bank reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary any or all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
  15. Delinquent and over-limit Bank's Cardmembers will not qualify for this Offer.
  16. Cardmembers are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
  17. Nothing herein amounts to a commitment by the Bank or Amazon to conduct further, similar or other offers.
  18. The above Offer is by way of a special offer and nothing contained herein will prejudice or affect the terms and conditions of the Cardmember agreement. The terms of the above schemes will be in addition to and not in derogation of the terms contained in the Cardmember agreement.
  19. This Offer is not valid on Corporate or Network Cards.
  20. The discount amount provided to eligible Cardmembers under this Offer is being funded by the Bank, to the total exclusion of Amazon.
  21. This Offer is not available on: (i) purchase of products other than the Product(s), or (ii) purchase of Product using a Card other than the Card(s).
  22. Under no circumstance will benefit being offered under this Offer be settled with cash in lieu by Bank or by Amazon.
  23. By participating in this Offer, every Cardmember expressly agrees that Bank and Amazon will not be liable or responsible for any loss or damage whatsoever that a Cardmember may suffer, directly or indirectly, in connection with the Offer including but not limited to that associated with his/ her use or delivery or misuse of the Product(s). Bank shall not be liable for delivery, service, suitability, availability or quality of the products offered under this offer
  24. These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/ disputes arising out of or in relation to these Offer Terms.
  25. Any person availing this Offer will be deemed to have accepted these Offer Terms.
  26. This offer cannot be clubbed with any other offer on
  27. In case of any query, Cardmember can reach out to American Express within 15 days from the offer date.