HDFC Bank Card Offer

Frequently Asked Questions (FAQs)

Offer period

  • For Prime Members: December 15, 2020 00:00HRS to December 20, 2020 23:59HRS
  • All Customers: December 16, 200 00:00HRS to December 20, 2020 23:59HRS.
  1. What is the HDFC Bank Card Offer?

a) Get 10% instant discount on HDFC Bank Card b) Minimum purchase amount INR 3,000 c) Maximum discount of INR 1, 000 on Credit Card, Credit Card EMI and Debit Card EMI and INR 500 on Debit Card transactions. d) Any cancelled, rejected or returned order(s) will not be eligible for the offer and the refund amount of such order will be adjusted with the instant discount amount.

  1. How can I avail this offer? There are no other special steps to avail this offer. Just go through the normal purchase process and use your saved HDFC card to pay.

  2. What is the minimum transaction size for the offer? The minimum transaction amount to avail the offer is INR. 3,000 on Bank Card.

  3. Can I get this offer with Exchange offer? No, the offer is NOT valid on Exchange.

  4. Can I avail discount on card payment for cash on delivery order? Are net Banking transactions also included in this Offer? COD and Net Banking transactions are NOT included in this Offer.

  5. Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance? Yes. The offer is available on partial payments as long as a minimum purchase value of INR 3,000 is spent on Bank card. EMI cannot be availed if Amazon Pay Balance is used.

  6. Is the offer applicable on EMI? Yes, the offer is applicable on EMI payment.

  7. What is the maximum discount that I can avail? The maximum discount possible per Card is INR 1,000 on Credit Card, Credit Card EMI and Debit Card EMI and INR 500 on Debit Card transactions.

  8. What if I cancel my order? The Offer is applicable for a successful purchase. If Instant Discount is availed on any purchase, and it is subsequently cancelled, the refund amount of such purchases will be posted adjusting the instant discount amount availed on the purchase. However, if you place another order within the offer period, you shall get instant bank discount subject to offer eligibility.

  9. My payment failed while placing the order, will I be eligible for the cashback? If your payment failed while placing the order, Amazon.in gives you an option to revise your payment. If you revise your payment within the offer duration, you will be eligible for the cashback. For more information on revise payment, click here

NOTE: Offer is not valid on Gold and Silver coins

Offer Terms and Conditions

  1. This offer ("Offer") is provided by HDFC Bank Limited ("Bank") and Amazon Pay (India) Pvt. Ltd is made available on the website www.amazon.in or the mobile site or mobile application thereof (collectively, "Amazon.in") by Amazon Pay (India) Private Limited ("Amazon").

  2. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in and Terms & Conditions of Cards of HDFC Bank. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer.

  3. All residents of India holding a valid credit card or debit card issued by the Bank (each a "Card") are eligible to avail the Offer (each a "Cardholder").

  4. The Offer is valid between December 15, 2020 00:00HRS to December 20, 2020 23:59HRS for Prime Members and December 16, 2020 00:00HRS to December 20, 2020 23:59HRS for All Customers ("Offer Duration").

  5. Under this Offer, any Cardholder who, during the Offer Period, purchases any listed products under Wardrobe Refresh Sale ("Product") on Amazon.in and makes payment for the Product using the HDFC bank card, will be entitled to receive 10% instant discount maximum of INR 1,000 per card on purchase through Credit Card, Credit EMI, Debit EMI and INR 500 per card on Debit Card full swipe, provided that the purchase value for such transaction (inclusive of taxes) is equivalent to or exceeds INR 3,000 per transaction basis.

  6. The purchase of the Product will be governed by the terms of sale, including terms of exchange, applicable to the sale of the Product on Amazon.in. This Offer will also be applicable on purchase of Product by the Cardholders under an exchange offer (if available and applicable on the Product), provided that the amount to be paid by the Cardholders, after the exchange offer is applied, using the Card is not less than INR 3,000. For the avoidance of doubt, in the event the amount payable by the Cardholders, after the exchange offer is applied, is less than INR 3,000, such Cardholders will not be entitled to avail the Offer.

  7. The purchase of Product by Cardholders on equated monthly instalments (EMI) will also eligible for this Offer.

  8. This Offer will not be applicable if the Cardholder or the seller or Amazon cancel the order and/or the Cardholder returns the Product and, in such a case, participation in the Offer will be deemed withdrawn. In such a scenario, only the net amount paid by the Cardholder will be refunded. In other words, the instant discount will not be refunded.

  9. Amazon and/or the Bank reserve the right to disqualify the Cardholder from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer or otherwise by use of the Card.

  10. Amazon and/ or the Bank reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary any or all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.

  11. Delinquent and over-limit Bank's credit card members will not qualify for this Offer.

  12. Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.

  13. Nothing herein amounts to a commitment by the Bank or Amazon to conduct further, similar or other offers.

  14. The above Offer is by way of a special offer and nothing contained herein will prejudice or affect the terms and conditions of the Card member agreement. The terms of the above schemes will be in addition to and not in derogation of the terms contained in the Card member agreement.

  15. This Offer is not valid on corporate or commercial Cards.

  16. This Offer is not available on: (i) purchase of products other than the Product, or (ii) purchase of Products from sellers other than the Participating Seller(s), or (iii) purchase of Product using a card other than the Card(s).

  17. Any queries/issues relating to discount / benefits under this Offer will be entertained by the Bank & Amazon only till January 20, 2021. By participating in this Offer, every Cardholder expressly agrees that HDFC Bank and Amazon will not be liable or responsible for any loss or damage whatsoever that a Cardholder may suffer, directly or indirectly, in connection with this Offer including but not limited to that associated with his/ her use or delivery or misuse of the Product(s). The Bank shall not be liable for delivery, service, suitability, availability or quality of the products offered under this offer.

  18. These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/ disputes arising out of or in relation to these Offer Terms.

  19. Any person availing this Offer will be deemed to have accepted these Offer Terms.

  20. The offer is not applicable on Gold and Silver Coins.

Frequently Asked Questions

  1. What is the Offer?

a) Cashback of 20% up to INR 200 as Amazon Pay balance

b) Minimum Cart Value- INR 500

c) Participating categories – Amazon Fashion products except gold, silver coins and precious jewelry.

d) Applicable on all modes of prepaid payment.

e) Offer Period: 00:00 hrs. 15th December 2020 upto Time – 23:59 hrs – 20th December 2020

f) Maximum cashback amount per customer – INR 200

g) Your Amazon account information has to be fully updated with your name, email and phone number for you to be eligible for the cashback

h) Any cancelled order(s)/item(s) will not be eligible for cash back and the refund amount of cancelled / returned order(s)/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer.

i) Check product page for offer eligibility

j) Offer is applicable only once per customer during offer period

  1. How can I avail this offer?

Buy fashion products (clothing, jewelry, luggage, watches, shoes, handbags) worth INR 500 or more during the offer period and pay using a prepaid payment method (debit card/credit card/net banking/Amazon Pay). Your cart can have multiple eligible products but the total order value after discounts should be worth INR 500 or more to avail the offer.

  1. Is a coupon code required to avail the offer?

No. The customer needs to collect the offer here and then add fashion products into his/her cart and place the order. Customer will see the cashback being applied on the checkout page.

  1. Will this offer be over and above other offers?

Cashback will be computed on the product price post coupon discounts applied.

  1. When will I get the cash back?

The applicable cash back under this Offer will be credited to the eligible customer’s Amazon account as Amazon Pay balance within 3 business days from date of shipping/order confirmation.

  1. What if I cancel/return my order?

Any cancelled order(s)/item(s) will not be eligible for cash back and the refund amount of cancelled / returned orders/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer. Kindly note that, the cashbacks are offered at an item level in a pro-rata basis. For example, if the total order value at the time of purchase is INR 10,000 (across 4 items), max. cashback of INR 1000 will be offered at a pro-rata basis across all 4 items. If for any reason, the customer chooses to return a product worth INR 2500, for instance, the cashback against that item will be adjusted (net off) against the refund amount. In this case, even though the current net order value is INR 7500, the customer will not receive INR 1000, as cashback is at a pro-rata basis.

  1. Is the Offer applicable on purchase of all products?

Applicable on Fashion products (clothing, jewelry, luggage, watches, shoes, handbags) except gold, silver coins and precious jewelry.

  1. Can I get cashback across multiple orders?

No, this order is valid only once per customer. The order value should be INR 500 or more post discounts applied. In case an offer eligible order is placed and cancelled, the customer is ineligible for the offer on any other order placed during the offer period.

  1. My payment failed while placing the order; will I be eligible for the cash back under this Offer?

If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the cashback.

Terms & Conditions

  1. The Fashion WRS cashback is provided and made available to you on the website www.amazon.in and the mobile site and mobile application thereof (collectively, "Amazon.in").

  2. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in and the terms and conditions applicable for the Gift Cards ("Gift Card Terms") issued by QwikCilver Solutions Private Limited ("QwikCilver"). In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer. To the extent the Gift Card Terms are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only.

  3. For all prepaid customers with Prime benefits, the offer is available from Offer period only, unless revoked or extended by Amazon (in its sole discretion), without any prior notice and without any liability.

  4. "Amazon Pay Balance" is a sum of all the balances associated with Amazon.in Gift Cards ("Gift Cards") in your Amazon.in account and all balances added as Money as Amazon pay balance ("Money Balance"). Gift Cards are issued by Qwikcilver and are subject to the Amazon.in Gift Card Terms and Conditions available at www.amazon.in/gp/help/customer/display.html?nodeId=201522810. Money Balance is issued by Amazon and is subject to the terms and conditions available at www.amazon.in/gp/help/customer/display.html?nodeId=202123460.

  5. The Benefit will be provided to the Purchasers in the form of Gift Card(s). The use and redemption of the Gift Card(s) is governed by the Gift Card Terms.

  6. Notwithstanding anything above, the maximum Benefit/ Amazon Pay Balance that can be availed by a Purchaser for this promotion during the Offer Period is INR 500 per customer irrespective of number of purchases and/or the value of the Order.

  7. Full payment of the transaction must be done through electronic payments. Any transaction with ‘cash on delivery’ will not be considered valid under the Offer.

  8. The offer is only applicable on purchase of eligible products (clothing, jewelry, luggage, watches, shoes, handbags.

  9. In the event the Order is returned by the Purchaser or cancelled by the Purchaser, seller or Amazon Seller Services Private Limited, for any reason whatsoever, the Order / purchase transaction will not qualify for this Offer and the participation of the Purchaser will be deemed withdrawn. In the event the Order is cancelled in part, the Offer may be availed only on the net amount paid by the Purchaser basis eligibility.

  10. Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.

  11. Nothing contained herein amounts to a commitment by Amazon to conduct further, similar or other offers.

  12. The Benefit in the form of Gift Card balance will be credited in the Purchaser's Amazon.in account as Amazon Pay balance within 3 business days from date of shipping purchased under the Offer. (For orders involving Product Exchange – cashback will be processed the same way it is done for other orders, provided the item is not canceled, rejected or returned.)

  13. Under no circumstances, will the Benefit being offered under this Offer be settled in cash in lieu thereof by Amazon.

  14. By participating in this Offer, every Purchaser expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a Purchaser may suffer, directly or indirectly, in connection with this Offer, including but not limited to that associated with his/her use or delivery or misuse of any product purchased on Amazon.in.

  15. The Purchasers are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.

  16. Any person availing this Offer shall be deemed to have accepted these Offer Terms.

These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/disputes arising out of or in relation to these Offer Terms

Terms and Conditions of Credit Card No Cost EMI

The following terms & conditions apply to any transactions made using NO cost EMI as a payment option on Amazon.in.

• The No Cost EMI facility is being offered to the customers who make a purchase transaction on www.amazon.in or the mobile application/ mobile site thereof (collectively, "Amazon.in") using an eligible credit card issued by any bank using EMI facility; if available on Amazon.in

• The No Cost EMI facility is funded by participating sellers and brands (as the case may be) and is made available on select products, as determined from time to time by such sellers and/or brands

• The No Cost EMI payment option can be availed using the credit card of any bank on Amazon.in and is not available on purchases made using net banking or pay on delivery payment methods.

• Using the No Cost EMI payment option, the customers who undertake the purchase transactions on Amazon.in, will only pay amounts such that the total of these amounts during the EMI tenure is equal to the list price of the products as displayed on Amazon.in (at the time of making the purchase transactions). The participating sellers or brands (as the case may be) will provide amounts equivalent to the interest imposed by the banks to undertake the purchase transactions on EMI.

• The banks issuing the credit cards reserve the right to charge Goods and Services Tax (GST) or other applicable taxes on the purchase transactions undertaken on EMI which will be over and above the product price.

• Customers can add more than one item to their cart and if all the products are eligible for No Cost EMI, such customer will receive No Cost EMI payment option on all items. No Cost EMI discount will be calculated only on the eligible items in the cart.

• Customers may avail the No Cost EMI facility, provided that:

  1. the order is not cancelled by the customer or the participating sellers or Amazon; or
  2. the product is not returned / exchanged by the customer.

• The EMI facility is made available to the customers by and in the sole discretion of the banks issuing the credit cards. Amazon will not be liable for any claims on account of availability or non-availability of EMI facility.

• Amazon reserves the right to stop No Cost EMI payment option at any time without prior notice and without any liability Terms and Conditions of Debit Card No Cost EMI

The following terms and conditions apply to no cost equated monthly installment ("EMI") transactions made using an eligible debit card issued by any bank providing an EMI facility to its debit card holders and using EMI facility as a payment option ("No Cost EMI").

• The No Cost EMI facility is being offered to the customers who make a purchase transaction on www.amazon.in orthe mobile application/ mobile site thereof (collectively, "Amazon.in") using a debit card issued by any bank, providing an EMI facility to its debit card holders, using such EMI facility; if available on Amazon.in.

• The No Cost EMI facility is funded by participating sellers and brands (as the case may be) and is made available on select products, as determined from time to time by such sellers and/or brands. • The No Cost EMI payment option can be availed using the debit card of any bank (providing an EMI facility to its debit card holders) on Amazon.in and is not available on purchases made using net banking or cash on delivery payment methods.

• Using the No Cost EMI payment option, the customers who undertake the purchase transactions on Amazon.in, will only pay amounts such that the total of these amounts during the EMI tenure is equal to the list price of the products as displayed on Amazon.in (at the time of making the purchase transactions). The participating sellers or brands (as the case may be) will provide amounts equivalent to the interest imposed by the banks to undertake the purchase transactions on EMI.

• The banks issuing the debit cards reserve the right to charge Goods and Services Tax (GST) or other applicable taxes on the purchase transactions undertaken on EMI which will be over and above the product price

• For every ICICI bank debit card No Cost EMI transaction, ICICI bank charges a processing fee of Rs. 200, which will be billed in the first repayment instalment.

• For every HDFC bank debit card No Cost EMI transaction, bank charges a processing fee of Rs. 99, which will be billed in the first repayment instalment.

• For every Kotak Mahindra debit card EMI or No cost EMI transaction, bank charges a processing fee of Rs 99+GST which will be billed in the first repayment instalment.

• Customers can add more than one item to their cart and if all the products are eligible for No Cost EMI, such customer will receive No Cost EMI payment option on all items. No Cost EMI discount will be calculated only on the eligible items in the cart.

• The customers may avail the No Cost EMI facility, provided that:

  1. the order is not cancelled by the customer or the participating sellers or Amazon; or
  2. the product is not returned / exchanged by the customer.

• The EMI facility is made available to the customers by and in the sole discretion of the bank(s) issuing the debit cards. Amazon will not be liable for any claims on account of availability or non-availability of EMI facility. Customer having a debit card may be required to enter into separate agreements or arrangements (by whatever name called) with their bank to avail / use the EMI facility.

• Amazon reserves the right to stop No Cost EMI payment option at any time without prior notice and without any liability.

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