Frequently Asked Questions
1. What is the offer?
(a) Flat cashback of INR 750 as Amazon Pay balance on purchase of INR 5000 of Home and kitchen products
(b) Minimum order value – INR 5000
(c) Participating categories – Home, Kitchen, Garden & Outdoor, Home Improvement, Sports & Fitness, Industrial Supplies, Car & Motorbike products and Furniture
(d) Applicable only on prepaid orders - Pay using your Amazon Pay balance, credit & debit cards or net-banking only
(e) Applicable to Prime members only during Prime Early access ie October 12, 2019 1200 hours to 2359 hours
(f) Offer Period for all customers: From October 13 0000 hours – To October 17, 2359 hours
(g) Maximum cashback amount per customer – INR 750
(h) Your Amazon account information has to be fully updated with your name, email and phone number for you to be eligible for the cashback
(i) Any cancelled order(s)/item(s) will not be eligible for cash back and the refund amount of cancelled / returned order(s)/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer.
(j) Check product page for offer eligibility
(k) Offer is applicable only once per customer during offer period
2. How can I avail this offer?
Buy Home & Kitchen products worth INR 5000 or more during the offer period and pay using a prepaid payment method (debit card/credit card/net banking/Amazon Pay). Your cart can have multiple Home & Kitchen products but the total order value of Home & kitchen products after discounts should be worth INR 5000 or more to avail the offer.
3. Is a coupon code required to avail the offer?
4. Will this offer be over and above other offers?
Cashback will be computed on the product price post coupon discounts applied.
5. When will I get the cash back?
The applicable cash back under this Offer will be credited to the eligible customer’s Amazon account as Amazon Pay balance within 3 business days from date of shipping.
6. What if I cancel/return my order?
Any cancelled order(s)/item(s) will not be eligible for cash back and the refund amount of cancelled / returned orders/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer. Kindly note that, the cashbacks are offered at an item level in a pro-rata basis. For example, if the total order value at the time of purchase is INR 7,500 (across 4 items), max. cashback of INR 750 will be offered at a pro-rata basis across all 4 items. If for any reason, the customer chooses to return a product worth INR 2500, for instance, the cashback against that item will be adjusted (net off) against the refund amount. In this case, even though the current net order value is INR 5000, the customer will not receive INR 750, as cashback is at a pro-rata basis.
7. Is the offer applicable on purchase of all products?
Offer is applicable on minimum purchase of INR 5000 total on products from Home, Kitchen, Garden & Outdoor, Home Improvement, Sports & Fitness, Industrial Supplies, Car & Motorbike products and Furniture
8. Can I get cashback across multiple orders?
No, this order is valid only once per customer. The order value should be INR 5000 or more post discounts applied. In case an offer eligible order is placed and cancelled, the customer is ineligible for the offer on any other order placed during the offer period.
9. My payment failed while placing the order; will I be eligible for the cash back under this Offer?
If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the cashback.
Terms & Conditions
Home & Kitchen Extra Cashback: Terms and Conditions
The ‘Home & Kitchen Extra Cashback’ is provided and made available to you on the website www.amazon.in and the mobile site and mobile application thereof (collectively, "Amazon.in").
These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in and the terms and conditions applicable for the Gift Cards ("Gift Card Terms") issued by QwikCilver Solutions Private Limited ("QwikCilver"). In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer. To the extent the Gift Card Terms are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only.
For all prepaid customers, the offer is available from October 13 0000 hours – To October 17, 2359 hours only, unless revoked or extended by Amazon (in its sole discretion), without any prior notice and without any liability.
During the Offer Period, who purchase any product from amongst those mentioned in point (9) in an order worth more than INR 5000 using prepaid method (each such order hereinafter referred to as "Order" and each such person hereinafter referred to as a "Purchaser") will be entitled to receive Rs.750 cashback ("Benefit") as Amazon Pay Balance in his/her Amazon.in account on such purchase transaction.
"Amazon Pay Balance" is a sum of all the balances associated with Amazon.in Gift Cards ("Gift Cards") in your Amazon.in account and all balances added as Money as Amazon pay balance ("Money Balance"). Gift Cards are issued by Qwikcilver and are subject to the Amazon.in Gift Card Terms and Conditions available at www.amazon.in/gp/help/customer/display.html?nodeId=201522810. Money Balance is issued by Amazon and is subject to the terms and conditions available at www.amazon.in/gp/help/customer/display.html?nodeId=202123460.
The Benefit will be provided to the Purchasers in the form of Gift Card(s). The use and redemption of the Gift Card(s) is governed by the Gift Card Terms.
Notwithstanding anything above, the maximum Benefit/ Amazon Pay Balance that can be availed by a Purchaser for this promotion during the Offer Period is INR 750 per customer irrespective of number of purchases and/or the value of the Order.
Full payment of the transaction must be done through electronic payments. Any transaction with ‘cash on delivery’ will not be considered valid under the Offer.
The offer is only applicable on purchase of eligible products- Home, Kitchen, Garden & Outdoor, Home Improvement, Sports & Fitness, Industrial Supplies, Car & Motorbike products and Furniture
The Offer is applicable only on prepaid orders.
In the event the Order is returned by the Purchaser or cancelled by the Purchaser, seller or Amazon Seller Services Private Limited, for any reason whatsoever, the Order / purchase transaction will not qualify for this Offer and the participation of the Purchaser will be deemed withdrawn. In the event the Order is cancelled in part, the Offer may be availed only on the net amount paid by the Purchaser basis eligibility.
Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.
Nothing contained herein amounts to a commitment by Amazon to conduct further, similar or other offers.
The Benefit in the form of Gift Card balance will be credited in the Purchaser's Amazon.in account as Amazon Pay balance within 3 business days from date of shipping purchased under the Offer. (For orders involving Product Exchange – cashback will be processed the same way it is done for other orders, provided the item is not canceled, rejected or returned.)
Under no circumstances, will the Benefit being offered under this Offer be settled in cash in lieu thereof by Amazon.
By participating in this Offer, every Purchaser expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a Purchaser may suffer, directly or indirectly, in connection with this Offer, including but not limited to that associated with his/her use or delivery or misuse of any product purchased on Amazon.in.
The Purchasers are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
Any person availing this Offer shall be deemed to have accepted these Offer Terms.
These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/disputes arising out of or in relation to these Offer Terms