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FAQ

Jio OnePlus Beyond Speed Offer - 2019

1. What is the “Jio OnePlus Beyond Speed” Offer?

a) “Jio OnePlus Beyond Speed Offer entitles an eligible subscriber to a cashback of Rs. 5400 upon performing a recharge of Rs.299 Jio prepaid plan for the first time on or after 18th May 2019 in the form of 36 discount coupons of Rs.150/- each which will be credited in the MyJio app of such eligible subscriber, which can be redeemed, one at a time per recharge, against subsequent recharges of Jio prepaid plan of Rs. 299, via MyJio App only.
b) The eligible subscribers will also be entitled to partner coupons from Chumbak , EaseMyTrip and Zoomcar The coupons will be credited into MyJio App and can be redeemed on respective platforms of partner brands.

2. Till when is “Jio OnePlus Beyond Speed” valid?

The offer is valid for eligible devices, purchased between 16th May 2019 and 15th Aug 2019 and activated on the Jio network for the first time, on or after 18th May 2019 . The first recharge of Rs. 299 Jio Prepaid Plan should be done on or after 18th May 2019 by the Eligible Subscriber to avail the offer.

3. Till when can I claim the “Jio OnePlus Beyond Speed” ?

The first recharge of Rs. 299 Jio Prepaid Plan should be done between 18th May 2019 and 15th Aug 2019 by the Eligible Subscriber to avail the offer.

4. How do I Claim the “Jio OnePlus Beyond Speed” ?

The 36 discount coupons of Rs. 150/- each, that are received in your MyJio App, by performing a successful Jio recharge of Rs.299, on or after 18th May 2019 can be applied, one at a time, against subsequent Jio recharges of Rs. 299, via MyJio app only. The discount coupons, if unused, will expire by 30th May 2022.
The partner coupons will be credited into MyCoupon section of MyJio app and the same can be redeemed on respective platform

5. Can the discount coupons , under the “Jio OnePlus Beyond Speed” be transferred to any other Jio number?

No, the discount coupons are non-transferable.

6. Will the “Jio OnePlus Beyond Speed” be available, if I purchase eligible device from ecommerce sites?

Yes, “Jio OnePlus Beyond Speed Offer” is available for all eligible devices, purchased from stores as well as ecommerce sites in India during the offer period.

7. Is the “Jio OnePlus Beyond Speed Offer” applicable to existing Jio subscribers as well?

Yes, the offer is applicable for both existing as well as new Jio subscribers.

8. Can I avail any other offer along with the “Jio OnePlus Beyond Speed” ?

No, two or more offers cannot be clubbed together.

9. How will I get to know if the discount coupons, under the “Jio OnePlus Beyond Speed Offer” has been credited to my account? And where can I view the coupons?

You will be notified through appropriate channel when the discount coupons have been credited to your account. You can view the discount coupons under the “My Vouchers” section in MyJio app.

10. What is validity of discount coupons ?

The discount coupons are valid till 30th May 2022

11. Is the “Jio OnePlus Beyond Speed Offer” applicable on all the variants of 4G devices?

No, it is applicable only on the Indian variants of eligible devices.

Terms and Conditions

“Jio OnePlus Beyond Speed Offer”

Definitions

1."Cashback" shall mean Rs. 5400/-, which shall be credited in the form of 36 discount coupons of Rs 150/- each which an Eligible Subscriber can avail upon performing the first Recharge on the Eligible Device on or after 18th May 2019.

  1. “Partner Coupons” shall mean coupons offered by partner brands subject to the terms and conditions provided below as Annexure-A, in the MyJio app of the Eligible Subscriber upon performing the first Recharge on the Eligible Device during the Partner Coupon Entitlement Period.
  2. “Eligible Device” shall mean OnePlus 7 and OnePlus 7 Pro purchased on or between 16th May 2019 and 15th Aug 2019 and activated for the first time on the RJIO network, by an Eligible Subscriber, on or after 18th May 2019 by performing Recharge. The Offer is applicable only on the Indian version of the Eligible Device.
  3. “Eligible Subscriber” shall mean a person who (i) has purchased the Eligible Device; (ii) is an active subscriber of the RJIO prepaid services; and (iii) is enrolled to the “Jio Prime” membership plan.
  4. “MSISDN” means mobile station international subscriber directory number and for the purposes of this Offer, shall mean the mobile number assigned to the Eligible Subscriber for availing RJIO prepaid services.
  5. “Partner Coupon Entitlement Period” shall mean the period between 18th May 2019 and the expiry date mentioned against each coupon.
  6. “Offer” shall mean this (i) Cashback made available by RRL; (ii) “Partner coupons” made available by RRL;
  7. This Offer is applicable for prepaid customers of RJIO only.
  8. “Offer Benefits” shall mean the benefits accruing to the Eligible Subscriber under the Offer as shown herein-below.
  9. “Recharge” shall mean a recharge performed of Rs.299/- prepaid plan offered by RJIO.
  10. “Recharge Cycle” shall mean validity period of 28 consecutive calendar days, starting from the date of activation of RJIO SIM, and subsequent periods of 28 consecutive calendar days each.
  11. “RJIO” shall mean Reliance Jio Infocomm Limited.
  12. “RRL” shall mean Reliance Retail Limited.
  13. “T&C” shall mean the applicable terms and conditions of the Offer.

The Offer and the benefits hereunder shall be made available by RRL to an Eligible Subscriber.

Benefits of the Offer (“Offer Benefits”)
Cashback

An Eligible Subscriber, who, during the subsistence of the Offer, performs Recharge on or after 18th May 2019 shall be entitled to Cashback.
Cashback received by the Eligible Subscriber shall be applied in the subsequent recharges used in the following manner:
• Each coupon of Rs. 150/- provided under the offer, can be applied by the Eligible Subscriber, upon subsequent Recharge in MyJio App only (“Eligible Recharge”);
• Only one coupon of Rs.150/- can be applied in the subsequent recharge per Eligible Recharge.
• A maximum of 36 discount coupons of Rs 150/- each, can be so applied on the Eligible Device by the Eligible Subscriber on or before 30th May 2022. For avoidance of doubt, all unused discount coupons shall expire on 30th May 2022.

Partner Coupons
An Eligible Subscriber, who, during the subsistence of the Offer, performs Recharge, on the Eligible Device, with the same MSISDN, on or after 18th May 2019, shall be entitled to Partner coupons.
• Save and except enabling the availability of the Partner Coupons on the MyJio application of the Eligible Subscriber, RJIO/RRL shall not be in any manner responsible for or liable to the Eligible Subscriber for matters relating to or in connection with the Partner Coupons including but not limited to its redemption, benefits, transactions, use, suitability, eligibility, functionality, applicability, validity, etc.

Terms and Conditions of the Offer ("T&C")

  1. The Offer is valid for Eligible Device purchased on or between 16th May 2019 and 15th Aug 2019 and activated on the RJIO network for the first time, on or after 18th May 2019.
  2. These T&C shall be read concomitantly with the terms & conditions of Jio Prime Membership and CAF.
  3. Two or more offers cannot be clubbed together. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature. For avoidance of doubt, where an Eligible Device is activated/recharged under a subsisting cashback offer of RRL, this Offer shall not apply thereto. The decision of RRL/RJIO on the applicability of an offer to the Eligible Device shall be final and binding.
  4. An Eligible Subscriber who have previously availed cashback offers provided by RRL for the Eligible Device shall not be eligible to avail this new offer.
  5. RRL/RJIO recognizes that the choice to be contacted for promotional messages and alerts is that of the Eligible Subscriber. RRL/RJIO intends to keep the Eligible Subscriber informed on matters relating to the Offer and any upcoming offers from RRL/RJIO for the benefit of the Eligible Subscriber. Accordingly, by availing the Offer, the Eligible Subscriber hereby consents to be contacted by RRL/RJIO and such consent shall remain unaffected by Eligible Subscriber’s registration in the National Do Not Call (“NDNC”) registry under the relevant category stipulated therefor.
  6. RRL reserves the right to cancel/withdraw this Offer at any time, without any prior intimation to the Eligible Subscriber. However, the benefits accrued to the Eligible Subscriber on or prior to the cancellation/withdrawal of this Offer, shall not undergo any change.
  7. RRL, may, at its discretion, modify any of the terms and/or conditions and/or any aspect of the Offer, without any prior intimation to the Eligible Subscriber. The modifications so carried out will be posted on www.jio.com.
  8. If any term/ condition under the T&C of the Offer is found to be invalid, void, or for any reason unenforceable, such term/ condition shall be severed from the other terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions of the Offer.
  9. Any claims, issues, damages or losses with respect to the Eligible Device shall be the sole responsibility and liability of the manufacturer of the Eligible Device and RRL (including its affiliates, group companies or parent company) hereby disclaims, any and all claims, losses and liabilities, whether or not arising out of, or in connection therewith and / or this Offer and the terms and conditions governing the Offer. This disclaimer shall apply to the fullest extent permitted by law and shall survive cancellation/termination/determination of this Offer.
  10. In no event shall RRL (including each of its affiliates, group companies or parent company) or its directors, officers, employees, agents or other representatives thereof be responsible or liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to the Offer.
  11. The Offer Benefits are non-transferable.
  12. The Offer can be availed only once per MSISDN & IMEI.
  13. This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of Telecommunications (DOT) or any other statutory authority from time to time.
  14. Eligible Subscriber hereby authorizes RRL/RJIO to collect his/her personal information including name, address and mobile number and share with its partners so as to enable the Eligible Subscriber to avail the Offer. The Eligible Subscriber’s personal information will be stored and processed in accordance with RJIO Privacy Policy and RRL Privacy Policy which are available at https://www.jio.com/en-in/privacy-policy and https://relianceretail.com/privacy-policy.html, respectively.
  15. To get a new RJIO SIM, kindly visit nearest Jio Store, Reliance Digital or Jio retailer. To locate nearest Jio Store, visit https://www.jio.com/Jio/portal/storeLocator.
  16. In case of any queries/issues, please contact RJIO Customer Care at 198/18008899999 or write to care@jio.com.
  17. The Eligible Subscriber agrees that he/she has read, understood and voluntarily agrees to the T&C mentioned and stated herein.

Annexure-A
Chumbak
• This voucher entitles you to Rs 350 discount on minimum purchase of Rs. 1699 at http://www.chumbak.com/
• One voucher is valid per transaction and per customer
• Offer is not valid on discounted products
• This offer cannot be combined with any other offers or promotions available on www.chumbak.com
• This voucher cannot be redeemed at offline store outlets
• To avail the discount you are required to apply the coupon code at http://www.chumbak.com/ at the time of Checkout
• Coupon cannot be exchanged for cash
• No refunds or exchanges are permitted under this promotion
• Offer valid till 31st Oct, 2019
Easemytrip
• Get Rs.1550 Off on Flight Tickets, Hotel Booking and 15% Off on Bus Bookings
• Minimum Booking Amount on Flight is Rs. 3500.
• Minimum Booking Amount on Hotel is Rs. 5000.
• Discount up to Rs. 150 on Bus Bookings
• Valid Until 31st Oct 2019.
• Cannot be clubbed with any other offer.
• Offer is Valid for Limited Period Only.
• Offer can be availed once per user.
• Bookings with the valid promo codes will be only eligible for this offer
• The convenience fee will be charged as per the applicability.
• EaseMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.

Zoomcar
• Maximum discount of Rs 2000 or 20% whichever is lower.
• Validity: 31st October, 2019
• A fully refundable security deposit will be charged at time of booking
• Only valid on bookings made through Zoomcar website and iOS/Android app.
• Discount applicable only on original reservation charges (not applicable on excess Km, late return fee, or other fees/charges)
• Offer not applicable on blackout days. The checklist here: http://www.zoomcar.com/holiday