Frequently Asked Questions (FAQs)
1. What is the Business Value Days ("Offer")?
(a) Shop with your business account during Business Value Days and get 10% cashback on orders above INR 750.
(b) The Offer is available from August 25, 2019, 12 AM to August 31, 2019, 11:59 PM ("Offer Period").
(c) The maximum cashback for Business Customers is INR 750 across purchase transactions above INR 750 conducted on Amazon.in during the Offer Period.
(d) The Offer is applicable for a successful transaction, upon adjustment for refunds conducted during the Offer Period.
(e) Any cancelled order(s) will not be eligible for the offer. If the order value falls below INR 750, then such transactions will not be eligible for the offer and the cashback amount will be deducted from the refund amount of such orders for the purpose of the Offer.
2. How can I avail this cashback offer?
Shop as usual on Amazon Business for order value more than INR 750 & add to cart. On the checkout page, enter code “BVDAUG” under “Gift Cards, Voucher & Promotional codes” section. You will see a message “BVDAUG Applied” below Promotions applied. As long as INR 750 or more is charged & payment is done through electronic payment mode while making purchase of an eligible item, you will get a cashback on the purchase.
3. Is this offer valid on Cash on Delivery?
4. Is this offer valid on purchase of all products?
No. This offer is valid only on products where the offer is displayed on the product detail page. The offer is valid on all purchases except: 'OnePlus mobiles, Gift Cards (both Amazon gift cards and other non Amazon gift cards)', 'bank cards (such as RBL and ticket compliments gift cards)', 'Amazon Prime membership', 'Digital accessories', 'Digital products', 'Amazon devices (Kindle, Echo, Fire TV Stick)', 'Kindle e-books and Kindle Unlimited subscription', 'tickets (travel, movie and event), 'hotel bookings', 'mobile recharges', 'Loads in Amazon Pay Balance', 'postpaid bill payments and utility payments (Electricity, Landline, Broadband, Gas, DTH)
5. If I don’t apply the code but make a purchase of value above INR 750, will I get the cashback?
No. You can avail cashback only if you apply code “BVDAUG” at the checkout page under “Gift Cards, Voucher & Promotional codes” section. You will see a message “BVDAUG Applied” below Promotions applied. Please click on “Place Your Order and Pay” to successfully place your order
6. What is the minimum transaction amount for availing this offer during Business Value Days event ?
The minimum transaction amount to avail cashback of 10% is INR 750 in a single transaction, net of buybacks, refunds and cancellations. Eligible customers will earn cashback up to INR 750.
7. What is the maximum cashback that I can avail?
The maximum cashback that can be availed under the offer per purchase transaction is INR 750 across Amazon Business during the Offer Period.
8. Is cashback under this offer applicable on credit, debit & corporate cards?
Yes. The cashback is available only with electronic payment mode – credit and debit cards, corporate cards, net banking, Amazon Pay & Gift Cards. This offer is not applicable for Cash on delivery orders.
9. My payment failed while placing the order; will I be eligible for the cash back under this Offer?
If your payment failed while placing an order, Amazon.in gives you an option to revise your payment for such order made using your Business Account. If you revise your payment within the offer duration, you will be eligible for the gift coupon.
Terms & Conditions
• This is a limited period cashback offer ("Offer") provided to you by Amazon Pay (India) Private Limited ("APIPL"), and made available by Amazon Seller Services Private Limited ("Amazon") on the business to business marketplace section of the website www.amazon.in and the mobile site / application thereof (collectively, "Amazon Business").
• This offer is valid only on products where the offer is displayed on the product detail page. The offer is valid on all purchases except: 'OnePlus mobiles, Gift Cards (both Amazon gift cards and other non Amazon gift cards)', 'bank cards (such as RBL and ticket compliments gift cards)', 'Amazon Prime membership', 'Digital accessories', 'Digital products', 'Amazon devices (Kindle, Echo, Fire TV Stick)', 'Kindle e-books and Kindle Unlimited subscription', 'tickets (travel, movie and event), 'hotel bookings', 'mobile recharges', 'Loads in Amazon Pay Balance', 'postpaid bill payments and utility payments (Electricity, Landline, Broadband, Gas, DTH)
• Please read these terms and conditions ("Offer Terms") before availing the Offer. You agree that, by participating in this Offer, you will be deemed to have accepted and agreed to be bound by these Offer Terms and you acknowledge that you satisfy all eligibility requirements and conditions of the Offer, as provided herein below.
• These Offer Terms are in addition to the Amazon Business Conditions of Use and Privacy Notice to which you agree by using Amazon Business. To extent the Amazon Business Conditions of Use and Privacy Notice are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only.
• You may only avail this Offer if you are: (a) located in India; (b) a registered and verified business customer on Amazon Business; and (c) have a billing address in India.
• This Offer will commence on 25th August 2019, 12 AM and continue till 31st August, 2019; 11:59 PM ("Offer Period"), unless extended or revoked by either Amazon or APIPL, at its sole discretion, by posting a notification on Amazon Business.
• Under these Offer Terms, any registered and verified business customer fulfilling the eligibility criteria (mentioned above), who during the Offer Period, makes a purchase of any product(s) (except the excluded / ineligible products) on Amazon Business, for an amount equivalent to or more than INR 750/- and makes the payment for such an order / purchase transaction through an electronic payment mode (each an "Eligible Customer") will be eligible to receive a cashback in the following manner:
-Eligible Customers making an order / purchase transaction for a minimum amount of INR 750/- shall be eligible to receive a maximum cashback worth 10% of the order value, or INR 750/- which ever is lesser;
• Not withstanding anything contained in these Offer Terms, this Offer is not applicable on: (a) the purchase of the following: if payment is made using cash on delivery payment methods.
• It is hereby clarified that each Eligible Business Customer will be entitled to avail this Offer only once (i.e. only on one order for purchase of product(s) of a minimum amount of INR 750/-). An Eligible Business Customer cannot avail this Offer on any subsequent order / purchase transaction during the Offer Period.
• The cashback will be provided to the Eligible Business Customers in the form of Amazon.in Gift Cards ("Gift Card"), issued by Qwikcilver Solutions Private Limited, which is redeemable into Amazon Pay balance. The use and redemption of the Gift Card(s) is governed by the Amazon.in Gift Card Terms and Conditions.
• The cashback will be provided to the Eligible Business Customer on or before 30th September , 2019.
• This Offer cannot be combined with any other offer or promotion available on Amazon Business.
• In the event, If any order or part thereof, is returned or cancelled by the Eligible Customer, seller or Amazon, for any reason whatsoever, and subsequently the order / purchase transaction value falls below INR 750/-, the order will not qualify for this Offer and the participation of the Eligible Customer will be deemed withdrawn.
• You expressly agree that Amazon and/or APIPL or any of their affiliates shall not be liable or responsible for any loss or damage whatsoever that you may suffer, directly or indirectly, in connection with this Offer, including your use or delivery or misuse of the product purchased on Amazon Business or any cashback provided under this Offer.
• Amazon and/or APIPL reserve the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.
• Any queries in relation to the Offer should be addressed to APIPL and will be entertained only till expiry of the Offer Period. Any complaints regarding the cashback needs to be directed to [APIPL] and will be entertained only till 31st October, 2019.
• You are not bound in any manner to participate in or avail this Offer. This Offer is being made purely on a "best effort" basis and any decision of participating in or availing this Offer is purely voluntary.
• Neither Amazon nor APIPL or any of their affiliates make any warranty of any kind, express or implied (including, without limitation, any implied warranty of quality, merchant ability or fitness for a particular purpose or for delivery or after sales services) in relation to the products. You hereby release APIPL, Amazon and their affiliates from liability of any kind in relation to the above.
• Under no circumstances, will the cashback being offered under this Offer be settled in cash in lieu thereof by APIPL. There are no cash or other alternatives available in whole or in part, in relation to the cashback under this Offer.
• No requests for transfer or assignment of the cashback under the Offer shall be entertained by Amazon or APIPL. You agree that all decisions of Amazon and/or APIPL in relation to the Offer are final and binding on you. Failure by Amazon and/or APIPL to enforce any of these Offer Terms in any instance shall not be deemed a waiver of the Offer Terms and shall not give rise to any claim by any person.
• Nothing herein amounts to a commitment by Amazon and/or APIPL to conduct further, similar or other offers.
• Amazon and/or APIPL reserve the right to disqualify a customer from the cashback of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the Offer.
• These Offer Terms are governed by the laws of India. Any dispute arising out of or in connection with the Offer shall be subject to the exclusive jurisdiction of the courts at New Delhi.