Frequently Asked Questions
1. What is the offer?
Pay for your first prepaid order on Amazon.in using your ATM Card/Debit Card/Credit Card and get 50% cashback up to Rs. 100.
2. What is the offer period?
November 6, 2018 to November 30, 2018 (both days inclusive).
3. Who is eligible?
The offer is applicable only on your first ever prepaid order on Amazon.in. In order to be eligible to avail the cashback a customer should be placing their first Amazon.in order or should have only placed orders using Cash on Delivery or Pay on Delivery. You are NOT eligible if you have completed a purchase using any online payment method (including ATM card, debit card, credit card, EMI, netbanking, UPI or Amazon Pay balance) from your Amazon.in account.
4. Is there a minimum order value?
No, there is no minimum order value.
5. How many times can I avail this offer?
You can avail this offer only once on your first prepaid order using ATM Card/Debit Card/Credit Card.
6. What happens if I have already completed payment for my first prepaid order through ATM Card/Debit Card/Credit Card this month?
You can get cashback only once on your first prepaid order using ATM Card/Debit Card/Credit Card between November 6, 2018 and November 30, 2018 (both days inclusive).
7. What is the maximum cashback I can get?
The maximum cashback you can get is INR 100.
8. When and where will the cashback be credited?
Cashback will be credited as Amazon Pay balance within 15 calendar days of the order date. You can view your available Amazon Pay balance on http://www.amazon.in/viewstatement . This Amazon Pay balance is redeemable across products on Amazon.in and partner sites.
9. Is this offer available for Pay on Delivery?
No, this offer cannot be used for Pay on delivery, card on delivery or SMS pay link on delivery.
10. Is the offer available on all products?
This Offer is not valid on purchase of Amazon Gift Cards/ Amazon Pay Balance/ gold coins/ RBL bank cards, bank cards (such as RBL and ticket compliments GCs), Prime membership, precious jewelry, Kindle Unlimited Subscription, Kindle e-books, mobile prepaid recharges, postpaid mobile bill payments, utility payments (Electricity, Landline, Broadband, Gas, DTH), Samsung feature phones, tickets (travel, movie and event) and hotel bookings.
11. What happens if I am eligible for other offers on electronic payment methods on Amazon.in?
In case you are eligible for other offer(s) you will receive the benefit for only the offer that has the maximum benefit.
Terms & Conditions:
1) This limited period promotional offer, namely Shop Cashless Offer ("Offer") is provided by Amazon Pay (India) Private Limited ("APIPL") and made available on the website www.amazon.in and the corresponding mobile site and mobile application (collectively, "Amazon.in") by Amazon Seller Services Private Limited ("ASSPL").
2) These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use and Sale and Privacy Notice to which you agree by using Amazon.in. In the event of any conflict between the Amazon.in Conditions of Use and Sale and these Offer Terms, these Offer Terms will prevail to the extent of this Offer only.
3) This Offer is valid from November 6, 2018 and November 30, 2018 (collectively "Offer Period"), unless extended and or revoked by APIPL in its sole discretion, without prior notice and without liability.
4) In order to be eligible to avail the cashback, the customer should fulfil either of the following conditions:
(a) if a customer has completed only pay on delivery ("PoD") transactions in the aforementioned period of 12 months before the start of the Offer Period and the Customer uses an ATM card/credit card/debit card to make a purchase during the Offer Period, then such Customer will be entitled to the Cashback; (b) if a Customer has never transacted on Amazon, such Customer will be entitled to avail cashback for Transaction completed in accordance with these T&Cs;
5) Any transaction with multiple payment modes will be eligible for this Offer; and
6) Offer is valid on equated monthly instalment transactions.
7) During the Offer Period, any eligible customer who:
(a) makes a purchase transaction of any product(s) except for products excluded as per clause 9 below, and
(b) chooses to pay for such purchase transaction on Amazon.in itself i.e. at the time of placing the order using ATM card/credit card/debit card, excluding the pay on delivery payment option is eligible to receive 50% cashback up-to INR ₹100.
8) For the avoidance of doubt, it is clarified that any customer who fulfills both the conditions under clause 6 will be eligible to receive 50% cashback up-to INR ₹100 during the Offer Period.
9) ASSPL reserves the right to remove the Offer from Amazon.in at any time, without liability, without prior notice and without assigning any reason.
10) The Offer is not available on the (a) purchase of the following products on Amazon.in: Amazon Gift Cards, Amazon Pay Balance, RBL bank cards, bank cards (such as RBL and ticket compliments GCs), Kindle e-books and Kindle unlimited subscription program, annual Prime membership, jewellery, mobile prepaid recharges, postpaid mobile bill payments, utility payments (Electricity, Landline, Broadband, Gas, DTH), tickets (travel, movie and event) and hotel bookings and/or select Samsung feature phones (Samsung Guru 1200 (GT-E1200, Gold), Samsung Guru 1200 GT-E1200ZKYINS – Black, Samsung Guru FM Plus (SM-B110E, Gold), SAMSUNG GURU FM Plus SM-B110E/D (Black), Samsung Guru FM Plus SM-B110E/D (Dark blue), SAMSUNG GURU FM Plus SM-B110E/D (White), Samsung Guru GT-E1200 (Indigo Blue), Samsung Guru GT-E1200 (White), Samsung Guru Music 2 (SM-B310E, Gold), Samsung Guru Music 2 SM-B310E (Black), Samsung Guru Music 2 SM-B310E (Blue), Samsung Guru Music 2 SM-B310E (White), Samsung Metro 350 (Black), Samsung Metro 350 (Gold), Samsung Metro 350 (Grey), Samsung Metro B313E (Black), Samsung Metro B313E Gold, Samsung Metro B313E Grey, Samsung Metro XL (SM-B355E, Gold), Samsung Metro XL SM-B355E (Black), Samsung Metro XL SM-B355E (White)) and (b) purchase of eligible products through the 'pay on delivery' payment option.
11) In the event, a customer purchases both eligible and Ineligible Products as part of the same order, then value of the eligible products for that order will be considered to be eligible for cashback.
12) The cashback will be provided to the customers in the form of gift cards issued by QwikCilver Solutions Private Limited ("Gift Cards"), redeemable as Amazon Pay balance. The use and redemption of Gift Cards and the use of Amazon Pay balance is subject to the applicable terms and conditions.
13) The cashback amount under this Offer will be provided to the eligible customers within 15 days from placing the order provided that the order for such product(s) is not canceled, rejected or returned.
14) ASSPL reserves the right to disqualify a customer from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the Offer.
15) In the event the order for eligible products is returned by the customer or is cancelled by the customer, seller or ASSPL, for any reason whatsoever, the said customer will not qualify for this Offer and the participation of such customer in this Offer will be deemed withdrawn.
16) The cashback under this Offer cannot be exchanged or redeemed for cash or other goods or services.
17) APIPL reserves the right, at any time, without liability, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary these Offer Terms or to replace, wholly or in part, this Offer by another offer / promotion, whether similar to this Offer or not, or to extend or withdraw it altogether.
18) The customers are not bound in any way to participate in this Offer. Any participation is voluntary. The Offer is being made purely on a best effort basis.
19) By participating in this Offer, every customer expressly agrees that APIPL and/or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that he/she may suffer, directly or indirectly, in connection with this Offer.
20) Any queries/issues in relation to the Offer need to be directed to APIPL and will be entertained only till expiry of the Offer Period.
21) These Offer Terms are governed by the laws of India. Any disputes arising out of and in connection with this Offer will be subject to the exclusive jurisdiction of the courts of Delhi.
22) Nothing herein amounts to a commitment by APIPL to conduct further, similar or other offers.
23) Any person availing this Offer shall be deemed to have accepted these Offer Terms.