Amazon announces a specialised network of 15 Fulfillment Centres to enhance AmazonNow delivery experience for customers
Boosts infrastructure to support the AmazonNow business in 4 key cities across India
Bangalore, February 27, 2018:
Amazon.in today announced the launch of a specialised network of 15 dedicated Fulfilment Centres (FC) for AmazonNow, an app only service with ultra-fast delivery service of daily essentials in Bangalore, Mumbai, New Delhi and Hyderabad. The expansion is set-up to ensure speed and enhance the delivery experience for the customer. With the launch of these Fulfilment centres, Amazon India has dedicated close to 120,000 cubic feet of storage space for AmazonNow deliveries in key metros.
“We are scaling up and investing in our infrastructure and delivery network, so that we can increase our speed of delivery and provide a superior experience to customers shopping on AmazonNow. With the launch of this specialized network of 15 Fulfillment Centres specifically for daily essentials, we strongly believe that we will be able to better serve our customers in key metros.” said Akhil Saxena, Vice President, India Customer Fulfilment, Amazon India.
These fulfilment centres are equipped with temperature controlled zones, a first for Amazon in India to store and deliver perishable products such as fruits & vegetables (F&V), dairy products, chilled & frozen products. Besides this the centres will store smartphones, laptops, kitchen appliances, other consumer electronic products, beauty products and household supplies.
Customers shopping on AmazonNow will be able to search, discover and choose from a wide selection of daily essentials such as fruits & vegetables, snacks, beverages, cooking staples, beauty, personal care and household basics from hundreds of Indian and international brands.
AmazonNow customers can choose from two delivery options – Rush Delivery (two hours) and Same-day Scheduled Delivery, offering them the convenience of getting their daily essentials delivered at a pre-scheduled slot. Amazon will leverage its fulfilment centers to provide a Fulfilled by Amazon experience to customers.
AmazonNow offers free delivery for orders above Rs.600 in Bangalore, Delhi and Mumbai. This free shipping threshold is Rs.500 for customers in Hyderabad. For baskets with a value lower than the free shipping threshold, a delivery charge of Rs.29 for Same-day Scheduled Delivery and Rs.49 for 2 hour Rush Delivery will be levied. Customers can simply browse the AmazonNow App, add products to their basket, and checkout by choosing Rush or Scheduled Delivery.
Amazon India offers the largest storage infrastructure for sellers in the e-commerce industry across India with 56 Fulfilment Centres in over 13 states with close to 13.5 million cubic feet of storage space. 9 of these FCs are dedicated to support the growth of the large appliances and furniture category and now 15 FCs to support the AmazonNow business.
All customers on www.amazon.in and the Amazon mobile shopping app have an easy and convenient access to over 160 million products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee.
For more information contact:
Weber Shandwick India
The Amazon.in marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.in seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce marketplace.
For more information, visit www.amazon.in/aboutus
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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit www.amazon.com/about and follow @AmazonNews