1. Jio 70% Buyback FAQs

2. What is the Jio-iPhone assured buyback offer?

Under Jio-iPhone assured buyback offer, a customer who purchases iPhone 8 and/or iPhone 8 Plus from Amazon.in (from the seller Reliance Digital only), will get an assured buyback value of 70% of MRP if such customer returns the Product, within the Assured Buyback Period (defined below).

3. What is the offer period?

To claim the Offer, the customers need to purchase the Product from September 29, 2017 to 31 December, 2017 (both dates inclusive) ("Offer Period").

4. Who will be eligible for this Offer?

Customers who: -
(i) purchase an iPhone 8 or iPhone 8 Plus during the Offer Period,
(ii) are active subscribers of the RJIO connections (existing or new),
(iii) continue to be an active subscribers of RJIO connections by performing either recharge of INR 799 or above for a period of 12 consecutive months starting from the date of activation of IMEI number of the Product, or perform one time yearly recharge of INR 9,588 or above
(iv) enroll for the Offer on MyJio App,
will be eligible to avail the Offer.
If you are not a Jio subscriber, the delivery agent will bring a Jio SIM card and will be equipped to perform KYC at the spot. Non-Jio customers can do MNP of their existing number or register for a new Jio connection at the spot.

5. What is the assured buyback period?

Assured buyback period for the offer is October 01, 2018 to December 31st, 2018 (both dates inclusive).

6. How can a customer enroll for the Offer on the MyJio app?

A customer needs to follow the process as detailed below to enroll for the Offer: -
(i) download MyJio app on the Product,
(ii) open MyJio app and click Jio-iPhone offer,
(iii) on the landing page, enter the IMEI of the Product which will be validated at back end in real time,
(iv) post IMEI validation, enter Jio mobile number. The Jio mobile number mentioned on this page will be OTP validated and this number will be used to determine if the customer is eligible for the Offer, and
(v) Accept the terms and conditions on the page and submit.
Customers who follow the aforementioned steps will get a message on the MyJio app stating that the details have been captured and that such customers have been enrolled for the Offer.
Last day to enroll for the Offer is December 31, 2017.

7. How can the customers avail the Offer?

A customer needs to follow the process as detailed below to avail the Offer: -
(i) visit any Reliance store during the Assured Buyback Period,
(ii) return the Product to the store personnel, and
(iii) Return the original accessories provided with the Product and the original box.

Subsequent to taking the aforementioned steps, the store personnel will: - evaluate the Product accessories and the Product box, and issue redeemable vouchers to the customer.

8. What status do the Product and the associated accessories have to be in during the Assured Buyback Period to avail the Offer?

To avail the Offer, the Product, the original box, charger and accessories that came with the Product would need to be returned in a good working condition, normal wear and tear excepted. The original box should not have any tears or dents, and the original charger and accessories should be in working condition and without any body damages or missing parts. The Product should be in a working condition with screen intact. In case the customer fails to provide original box, charger and/or accessories for the Product or if these do not meet the conditions specified above, the buyback guarantee value will be reduced as evaluated by store personnel. The store personnel may run a diagnostic test to check the working condition of the Product.

9. Can a customer receive the buyback in the form of cash?

No, customer cannot receive the buyback amount as cash.

10. What are the features of the Jio iPhone 799 plan?

For Prepaid - Benefits of 799 Plan Free Voice, Unlimited Data (Post 3GB High Speed Data per day, speed will throttle to 128Kbps), 100SMS/day and Complimentary Subscription to Jio Apps. Validity: 28days
For postpaid - Benefits of 799 Plan Free Voice, Unlimited Data (Post 3GB High Speed Data per day, speed will throttle to 128Kbps), 100SMS/day and Complimentary Subscription to Jio Apps. Validity: 1 Month

11. Can the assured buyback be clubbed with any other offer available on Amazon.in?

No, this 70% Buyback and Rs. 8,000 cashback from Citibank cannot be clubbed with any other offer available on Amazon.in including bank cash backs, No Cost EMI offers etc.

Citibank Offer FAQs

1. What is the offer?

Get Rs.8,000 cash back on Citibank Credit and Citibank World Debit cards, on orders of iPhone 8 and iPhone 8 Plus with Jio Digital Services (Jio iPhone Offer) from 07.01am 30 September 2017 to 11:59pm 21 November 2017. The cashback is valid only once per card.

2. How can I avail this offer?

There are no other special steps to avail this offer. Just go through the normal purchase process. Please note, the entire amount needs to be paid from your card to avail the offer.

3. What is the maximum cash back that I can avail?

This is a Flat Rs.8,000 cashback on the list price. The cashback is valid only once per card.

4. When will I get the cash back?

Cash back will be credited to the customer’s card account within 90 days of purchase

5. Is cashback applicable on credit cards?

Cash back applicable on all Citibank Credit Cards

6. Is cashback applicable on Debit cards?

Cash back applicable only on Citibank World Debit Cards

7. Can I avail cash back on credit card on EMI?

Yes, the cashback is applicable on EMI.

8. My payment failed while placing the order, will I be eligible for the cashback?

If your payment failed while placing the order, Amazon.in gives you an option to revise your payment. If you revise your payment within the offer duration, you will be eligible for the cashback. For more information on revise payment, click here: link

Jio 70% Buyback Offer Terms and Conditions

  1. This Offer is being provided to you by Reliance Retail Limited ("RRL") and is made available on the website www.amazon.in, the mobile application and mobile site thereof (collectively "Amazon.in") by Amazon Seller Services Private Limited ("Amazon").

  2. These Offer terms and conditions ("T&Cs") are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in. In the event of any conflict between the Conditions of Use & Sale and these T&Cs, these T&Cs will prevail, only for the purposes of this Offer.

Applicable Terms and Conditions
A. Definitions

  1. “RRL” shall mean Reliance Retail Limited.
  2. “RJIO” shall mean Reliance Jio Infocomm Limited.
  3. “RRL Store” shall mean and include all types and formats of stores, digital as well as online, of RRL, including Reliance Digital.
  4. “Reliance Digital” shall mean retail outlets of RRL, called as Reliance Digital, Jio store and iStore by Reliance digital.
  5. “Amazon” shall mean and include www.amazon.in and the mobile application/ website thereof managed and operated by Amazon Seller Services Private Limited.
  6. “Offer” shall mean the Buyback Offer made available by RRL.
  7. “Buyback Value” shall mean 70% of the MRP of the Eligible Product.
  8. “Eligible Product” shall mean selected models of the Apple India Private Limited (“Apple”) brand being the following mobile devices:- (a) iPhone 8 and (b) iPhone 8 Plus, which is purchased during Offer Period from RRL Store, Jio.com, Myjio or Amazon.in (sold by Reliance Digital).
  9. “Eligible Customer” shall mean and include a person (i) who purchases Eligible Product, and (ii) who is an active subscriber of the RJIO connection (existing or new), and (iii) who continues to be an active subscriber of RJIO connection by performing either Recharge for a period of 12 consecutive months starting from the date of activation of IMEI number of the Eligible Product, or performs One Time Yearly Recharge, and (iv) who enrolls for the Buyback Offer on MyJio App.
  10. “Redemption” shall mean buyback of the Eligible Product by RRL, during Redemption Period pursuant to T&C of this Offer.
  11. “Redemption Period” shall mean the period between October 01st, 2018 and December 31st, 2018.
  12. “Offer Period” shall means the period starting from September 29th, 2017 and shall remain valid till 31st December, 2017.
  13. “Recharge” shall mean a recharge of RJIO services performed for Rs. 799 & above
  14. “One Time Yearly Recharge” shall mean a recharge of RJIO services performed for Rs. 9,588 & above
  15. “T&C” shall mean the applicable terms and conditions of the Offer.
  16. “Offer Benefits” shall mean the benefits accruing to the Eligible Customer under the Offer as shown herein-below.

The Offer and the benefits thereunder shall be made available by RRL to an Eligible Customer.

B. Benefits of the Offer (“Offer Benefits”)

  1. During Redemption Period, RRL will offer to the Eligible Customers Buyback Value on Eligible Product in the form of vouchers redeemable at location specified in voucher (Hereinafter referred to as “Buyback Offer”).
  2. To enroll for the Buyback Offer, the Eligible Customer will have to download the MyJio Application on his /her Eligible Product and follow the steps specified in the app to enroll for the offer. Thereafter, the applicable Buyback Offer shall reflect under the MyJio App.
  3. The Eligible Customer, will be entitled for Buyback Value provided Eligible Customer surrenders the Eligible Product in working condition without any damage (including damage to the outer body of the Eligible Product, normal wear & tear excluded), along with its gift box and all the accessories supplied at the time of purchase of the Eligible Product, to Reliance Digital during Redemption Period, along with eligibility certificate issued by Reliance Digital in this regard.
  4. Buyback Offer will be available at no additional cost to the Eligible Customer.
  5. For the purpose of Buyback Offer, the Eligible Product shall mean the Eligible Products which are identified through the IMEI provided by Apple to RRL for Buyback Offer.

C. Terms and Conditions of the Offer (“T&C”)

  1. The Offer shall be open to all Eligible Subscribers on and from September 29th, 2017.
  2. These T&C shall be read concomitantly with the terms and conditions of the Jio Prime membership plan and the CAF.
  3. Two or more offers cannot be clubbed together. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature. However, the Eligible Subscriber will be entitled to avail the benefits under “Jio Dhan Dhana Dhan”, till such time that it is available.
  4. If the Eligible Subscriber migrates from the Eligible Device to any other device, the Offer Benefits shall be discontinued. Accordingly, RJIO shall record the IMEI number of the Eligible Device.
  5. RJIO recognizes that the choice to be contacted for promotional messages and alerts is that of the Eligible Subscriber. RJIO intends to keep the Eligible Subscriber informed on matters relating to the Offer and any upcoming offers from RJIO for the benefit of the Eligible Subscriber. Accordingly, by availing the Offer, the Eligible Subscriber hereby consents to be contacted by RJIO and such consent shall remain unaffected by the Eligible Subscriber’s registration in the National Do Not Call (“NDNC”) registry under the relevant category stipulated therefor.
  6. RJIO reserves the right to cancel/withdraw this Offer at any time, without any prior intimation to the Eligible Subscriber. However, the benefits accrued to the Eligible Subscriber on or prior to the cancellation/withdrawal of this Offer, shall not undergo any change.
  7. RJIO, may, at its discretion, modify any of the terms and/or conditions and/or any aspect of the Offer, without any prior intimation to the Eligible Subscriber. The modifications so carried out will be posted on www.jio.com
  8. If any term/ condition under the T&C of the Offer is found to be invalid, void, or for any reason unenforceable, such term/ condition shall be severed from the other terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions of the Offer.
  9. Any claims, issues, damages or losses with respect to the Eligible Product shall be the sole responsibility and liability of the manufacturer of the Eligible Product, and RRL, RJIO (including its affiliates, group companies or parent company) hereby disclaims, any and all claims, losses and liabilities, whether or not arising out of, or in connection therewith and/ or this Offer and the terms and conditions governing the Offer. This disclaimer shall apply to the fullest extent permitted by law and shall survive cancellation/termination/determination of this Offer.
  10. In no event shall RRL, RJIO or its directors, officers, employees, agents or other representatives be responsible or liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to the Offer.
  11. This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of Telecommunications (DOT) or any other statutory authority from time to time.
  12. The Eligible Subscriber hereby authorizes RJIO to collect his/her personal information including name, address and mobile number etc. and share with its partners so as to enable the Eligible Subscriber to avail the Offer. The Eligible Subscriber’s personal information will be stored and processed in accordance with RJIO Privacy Policy which is available at www.jio.com
  13. In case of any queries/issues, please contact JIO Customer Care at 198/18008899999 or write to care@jio.com.
  14. The Eligible Subscriber agrees that he/she has read, understood and voluntarily agrees to the T&C mentioned and stated herein.

D. Capitalized terms not defined in this Letter have the meanings set forth in the Agreement. All activities under the Promotion shall be governed by the terms in the Agreement and except as otherwise specified herein, nothing in this Letter modifies or amends any terms or conditions of the Agreement, which shall remain in full force and effect. If there is any inconsistency or conflict between or amongst the components of this Letter and the Agreement, the terms and conditions of this Letter shall govern and control.

  1. This Offer will not be applicable if the customer, RRL or Amazon cancel the order and/or the customer returns the Eligible Product and, in such a case, participation in the Offer will be deemed withdrawn.

  2. Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these T&Cs or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.

  3. Customers are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.

  4. Nothing herein amounts to a commitment by RRL or Amazon to conduct further, similar or other offers.

  5. This Offer is not available on: (i) purchase of products other than Eligible Products; or (ii) purchase of products on Amazon.in from sellers other than RRL.

  6. All disputes between the customers and RRL will be resolved inter se and Amazon will not (nor will be liable or obliged to) mediate or resolve any dispute or disagreement between the customers and RRL.

  7. By participating in this Offer, every customer expressly agrees that Amazon will not be liable or responsible for any loss or damage whatsoever that a customer may suffer, directly or indirectly, in connection with this Offer including but not limited to that associated with his/ her use or delivery or misuse of the product.

  8. These T&Cs are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/ disputes arising out of or in relation to these T&Cs.

  9. Any person availing this Offer will be deemed to have accepted these T&Cs.

Citibank Offer

Terms and Conditions

  1. This Citibank Offer (hereinafter referred to as “Offer”) is provided to you on the website www.amazon.in and its corresponding mobile site and mobile application (collectively “Amazon.in”) by Citibank, N.A. (“Citibank/Citi”).

  2. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use and Sale to which you agree by using Amazon.in. To the extent the Amazon.in Conditions of Use and Sale are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only.

  3. Subject to these Offer Terms, all individuals holding valid Citibank Credit or Citibank World Debit cards (hereinafter individually referred as a “Card”) issued in India are eligible to avail this Offer (such individuals are hereinafter referred to “Customers”). For the avoidance of doubt, it is clarified that add-on card(s) will be treated as separate Cards for the purposes of this Offer. This Offer is not available on Citi Corporate Credit cards.

  4. This Offer is valid from 07.01am on 30 September 2017 to 11:59pm on 21 November 2017 (both days inclusive) ("Offer Period") or until the stocks of the Products (as defined hereinafter) are available on Amazon.in, whichever is earlier, unless extended or revoked by Citibank or Amazon, in their sole discretion, without prior notice and without any liability.

  5. Under this Offer, a customer is eligible to avail a cashback of INR 8,000 if:-
    (a) the Customer orders an iPhone 8 or iPhone 8 Plus (each a "Product") listed on Amazon.in by Reliance Digital ("Participating Seller") during the Offer Period; and
    (b) uses a Card to make payment towards the order of the Product [(a) and (b) collectively, a “Transaction”].

  6. The Offer is valid only on orders of the Product placed during the Offer Period on Amazon.in.

  7. If a Customer purchases the Product in accordance with these Offer Terms, the Customer will be entitled to cashback of INR 8,000 by Citibank.

  8. The cashback under this Offer will be provided by Citibank in the eligible Customer’s Card account.

  9. Under this Offer, the entire cashback is funded by Citibank, to the complete exclusion of Amazon.

  10. Citibank will endeavour to credit the cashback within 90 business days from the date of Transaction to the eligible Customer’s Card account, provided such account is valid and active. This timeline is only indicative of expected period and the actual time may vary.

  11. Cashback is applicable only for the first eligible Transaction per Card during the Offer Period. In other words a Customer can avail this Offer only once per Card during the Offer Period.

  12. In case of cancellation of your Transaction (for any reason whatsoever), the concerned Transaction will not qualify for the Offer. In a scenario where the Customer returns the order, the Customer will not qualify for the Offer.

  13. The Offer is applicable only on the purchase of the Product on Amazon.in during the Offer Period. This Offer is not available on: (i) purchase of products other than any of the Product(s), or (ii) purchase of Product using a card other than the Card(s).

  14. This Offer cannot be clubbed with any other offer made available by Citibank.

  15. The cashback amount will be dealt with as per the terms specific by Citibank in that regard. The cashback amount cannot be assigned to any other card account.

  16. The offer is also valid on equated monthly installment transactions.

  17. The above Offer is by way of a special offer for Customers only and nothing contained herein shall prejudice or affect the terms and conditions of the respective Card. These Offer Terms are in addition to and not in derogation of the terms contained in the respective Card's terms and conditions. For the avoidance of doubt, the payment of fees/service charges/all other amounts due from the Customer to Citi from usage of credit cards by the Customer under this Offer and/or otherwise will be governed by Citi Terms & Conditions, the Card member Terms and Conditions and the Most Important Terms & Conditions and the same may be viewed from the online portal http://www.citi.com/india. The EMI Terms & Conditions will be applicable on Transactions if the same is made availing the EMI facility. These EMI Terms & Conditions are available at: https://www.online.citibank.co.in/card-offer/pdfs/EMI-TC.pdf.

  18. The Offer is valid only if the Customer’s Card account continues to be in good standing and payment is made by the Customer to Citibank before the relevant payment due date.

  19. Citibank and Amazon do not make any warranties or representation on the delivery, service, quality, quantity, merchantability, suitability or availability of the Product(s).

  20. Any query in relation to the cashback will be entertained by Citibank only till December 31, 2017, and any queries in relation to the Offer and/ or the benefit should be addressed directly to Citibank alone. Post such date, Citibank will not entertain any correspondence or communication regarding this Offer or the cashback from any person.

  21. Acceptance of these terms is a pre-requisite for participation in / availing this Offer. Any person availing or participating in this Offer shall be deemed to have accepted these Offer Terms.

  22. Any taxes or liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by customer and/or billed to the account of the customer.

  23. If the Offer and/or anything to be done by Citi or Amazon in respect of the Offer is prevented or delayed by causes, circumstances or events beyond the control of Citi or Amazon, including but not limited to, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government, or other causes of like or similar or other character beyond the control of Citi or Amazon, then Citi and/or Amazon (as the case may be) shall not be liable for the same to the extent so prevented or delayed, and will not be liable for any consequences and on occurrence of such event.

  24. By participating in this Offer, every Customer expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a Customer` may suffer, directly or indirectly, in connection with this Offer.

  25. These Offer Terms shall be governed by the laws of India. Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the Courts in New Delhi only.

  26. Under no circumstance will benefit being offered under this Offer be settled with cash in lieu by Citibank or by Amazon.

  27. Citibank and Amazon reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change/cancel or vary all of these terms and conditions or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to extend or withdraw/cancel it altogether.

  28. Customers are not bound in any way to participate in this offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.

  29. Nothing herein amounts to a commitment by Citibank or Amazon to conduct further, similar or other offers.

  30. This Offer cannot be transferred or assigned to any other person/customer.