Amazon.in expands its delivery network for faster deliveries this festive season
• Expands its own delivery network to 3 more States and 1 Union Territory across the country –Meghalaya, Jharkhand, Tripura and Lakshwadeep.
• Amazon launches its highest delivery station in the world, now at Leh-Ladakh.
• Expands Service Partner Network from 250 to 350 nodes across India.
• Adds 5000 I Have Space (IHS) Store partners - taking the total number of IHS stores to 17,500 stores in 225 Cities. The program grew 40% since Diwali last year.
Bangalore, India – September 12, 2017: With the onset of the festive season, Amazon.in announced the expansion of its own delivery network in various parts of India, which includes Leh-Ladakh, Lakshadweep as well as various parts of East & North-East India. With this expansion, Amazon now has 350 Service Partner nodes across 320 cities, this is a 40% increase from the 250 Service Partner nodes that were set up for Diwali last year. The Service Partner program will enable Amazon to penetrate further into tier 3 and tier 4 locations in India with its own delivery services.
Furthermore, the company now has 17,500 I Have Space (IHS) stores across 225 cities in India. Last Diwali Amazon announced the expansion of this flagship program to 12,500 stores across 60 cities. With this addition of 5000 stores, the Amazon IHS program also has its presence in smaller towns and cities. IHS partners understand their area well and have immense goodwill in their neighbourhood, helping Amazon to efficiently deliver and receive products.
Commenting on the expansion of its delivery network, Mr. Akhil Saxena, Vice President, India Customer Fulfilment, Amazon India said, “In line with our vision to transform how India buys and sells and making ecommerce a part of everyday life, we have now launched our own delivery services in Leh-Ladakh, Lakshadweep, Tripura, Jharkhand and Meghalaya. This will ensure that customers in these regions will now have the benefit of faster, reliable Amazon deliveries. We have seen significant new customer acquisition from tier 2/3/4 cities including Prime memberships and this festive season, this network expansion will help us bring customer delight to even more customers across the country.”
Mr. Saxena added, “This growth in our delivery network will also create numerous opportunities for local entrepreneurs to scale their business to greater heights under Amazon’s ‘I Have Space’ program and Service Partner Program. We are happy to announce that we have added 5000 IHS partners and 100 Service Partner nodes in the last few months, strengthening our last mile capability.”
The Service Partner program is one of the last mile models by Amazon Logistics wherein entrepreneurs act as Amazon.in’s local distribution network providers and create the last mile delivery footprint. The company now has over 350 Service Partner nodes across the country including regions such as Agartala, Nagercoil, Allepey, Havelock islands, Shillong, Porbandar, Lonavala, Faridkot, Jind, Haldwani and Bhilai to name a few.
Under the ‘I Have Space’ program (IHS), Amazon India partners with local store owners across different cities to deliver products to customers within a 2 – 4 kilometre radius of their store. These local entrepreneurs understand their area well and have immense goodwill in their neighbourhood to efficiently deliver and receive products. Amazon.in has successfully unlocked the potential of such store owners, allowing them to supplement their regular income and generate more footfalls in their stores. On an average, Amazon India’s store partners deliver between 20 to 30 packages a day, earning a fee per delivery. Amazon India now has over 17,500 stores under this flagship program in over 225 cities.
Amazon has also invested in expanding its network of Fulfilment Centres (FC) to 41 in 13 states across the country with a combined storage space of close to 13 million cubic feet. Leveraging its fulfilment center with state-of-the-art infrastructure, Amazon provides a delightful customer experience through its program - Fulfilment By Amazon (FBA).
All customers on www.amazon.in and the Amazon mobile shopping app have an easy and convenient access to over 160 million products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee.
For more information contact:
Weber Shandwick India
The Amazon.in marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.in seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce marketplace.
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