HDFC Bank Cashback Offer
Frequently Asked Questions (FAQs)
1. What is the HDFC Bank Debit Card and Credit Cards Offer ("Offer")?
(a) Shop on Amazon.in using your HDFC Bank Debit Card or Credit Card to avail 10% cashback with HDFC Bank Debit Card or Credit Card up to a maximum of Rs.4,500 per card. The minimum order value has to be Rs. 5000 and the maximum cashback that you can avail per order is Rs. 1500
The cashback amount will be credited to the eligible Cardholder’s primary account to which the HDFC Bank Debit Card or Credit Card is linked by December 24, 2017.
(b) The Offer is available from 21st September to 24th September, 2017 ("Offer Period"). For Amazon Prime members, the offer is valid from 12:00 noon September 20th 2017 to September 24, 2017.
(c) The Offer is applicable only for a transaction on Amazon.in (Site and/or App) using your HDFC Bank Debit Card or Credit Card during the Offer Period, for a minimum of Rs.5,000.
(d) The Offer is applicable for a successful transaction, upon adjustment for refunds, conducted on Amazon.in (Site and/or App) using your HDFC Bank Debit Card or Credit Card during Offer Period.
(e) The maximum cumulative cash back for Amazon.in customers is Rs.4,500 across all transactions conducted on Amazon.in during the Offer Period per card
(f) Any cancelled order(s) will not be eligible for cash back and the amount of such orders will be adjusted from the transaction amount for the purpose of the Offer.
2. How can I avail this offer?
Shop as usual with your HDFC Bank Debit Card or Credit Card to pay. As long as Rs.5,000 or more is charged to your HDFC Bank Debit Card or Credit Card while making a purchase on amazon.in/Amazon App, you will be entitled to avail the cashback offer.
3. What if I place multiple orders for Rs. 5000 each on the same day?
For instance, If you place 9 different orders for Rs. 5000 each on the same day using your HDFC Bank Debit Card or Credit Card, then you will be eligible for a total of Rs 500 X 9 = Rs. 4500 cashback.
4. What is the max cashback I can get on a single order?
The maximum cashback you can get on an order is Rs. 1500. If you place an order for Rs. 15000 or above you will be eligible for a cashback of Rs. 1500.
5. Is there a max cashback per day?
No, there is no limit on the cashback you can avail per day. You are eligible for a total cashback of Rs. 4500 even in a single day, subject to maximum cashback of Rs. 1500 per order.
6. When will I get the cash back?
The applicable cash back under this Offer will be credited to the eligible customer’s Bank account linked with HDFC Bank Debit Card or Credit Card latest by December 24, 2017.
7. What is the minimum transaction size for the cashback for the duration of the event?
The minimum transaction amount to avail cash back is Rs. 5,000 in a single transaction on Amazon.in, net of refunds and cancellations. Your HDFC Bank Debit or Credit Card should be charged for a minimum amount of Rs. 5000.
8. What is the maximum cash back that I can avail?
The maximum cash back per card is Rs. 4,500 across Site and App during the Offer Period. Add-on cards linked to the same account will be considered as one card.
9. Is cash back under this Offer applicable on credit and debit cards?
Yes, the cashback is available on both, HDFC Bank Debit Card or Credit Card.
10 Can I avail cash back on credit card on EMI?
Yes, the cash back under this Offer is also applicable on EMI availed on HDFC Bank Credit Cards.
11. Can I avail cash back on card payment for cash on delivery orders? Are net Banking transactions also included in this Offer?
Yes, the cash back under this Offer is also applicable on card payment (only through HDFC Bank Debit Card or Credit Card) made for cash on delivery orders placed during the Offer Period i.e. customers who have chosen the option of cash-on-delivery while placing an order and chose to use HDFC Bank Debit Card or Credit Card for payment on delivery of the order. However, please note that the facility for payment through cards on delivery is subject to availability of the card accepting machine at the time of delivery and the same cannot be guaranteed. In order to not lose out on the benefits under the Offer, we highly recommend that you pay with your HDFC BANK Debit Card or Credit Card online at the time of placing the order.
Further, net Banking transactions are NOT included in this Offer.
12. My Amazon.in order includes Amazon.in Gift Card(s); will I be eligible for a cash back under this Offer? Is the Offer applicable on purchase of all products?
No, the cash back under this Offer is not applicable on purchase of:
- Gift Card(s) (Amazon branded and Non Amazon branded)
- Prepaid phone recharges
- Bank cards (such as RBL and ticket compliments GCs)
- Samsung mobile and tablet devices, except for Samsung Galaxy On5 Pro, Samsung Galaxy On7 Pro, Galaxy A9 Pro Gold, Galaxy A5 2017, Galaxy A7 2017, Galaxy J3, Galaxy j5 2016, Galaxy J7 Prime (16GB) and Samsung Galaxy On8 mobile devices
- Apple iPhone 8 and Apple iPhone 8 Plus products with Jio Buyback Offer
- Redmi 4A devices
- Fire TV Stick
- Nokia 6 smartphones
- Annual Paid Prime membership
- Fire TV Stick
- Kindle e-books, Kindle Unlimited Subscription Program
- Amazon Pay balance
Hence, if your order contains any of the above, your cash back under this Offer will be the amount net of the amount towards the above items.
13. My payment failed while placing the order; will I be eligible for the cash back under this Offer?
If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the cashback. For more information on revise payment, click here
GREAT INDIAN FESTIVAL OFFER
Terms and Conditions
- This Great Indian Festival Offer ("Offer") is provided to you by HDFC Bank Limited ("Bank") and Amazon Pay (India) Private Limited (formerly known as Amazon Online Distribution Services Private Limited) ("Amazon") and made available on the website www.amazon.in and the mobile site and mobile application thereof (collectively, "Amazon.in").
- These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer.
- All residents of India holding a valid credit card or debit card issued by the Bank (each a "Card") are eligible to avail the Offer (each a "Cardholder").
- The Offer is valid from September 21, 2017 to September 24, 2017 (both days inclusive) ("Offer Period"), unless revoked or extended by Amazon in its sole discretion, without any prior notice and without liability. For Amazon Prime members, the offer is valid from 12:00 noon September 20 2017 to September 24, 2017.
- Under this Offer, any Cardholder who, during the Offer Period, makes a purchase of any product(s) (except the excluded / ineligible products) on Amazon.in for an amount equivalent to or more than Rs. 5000/- and makes the payment for such order / purchase transaction using a Card, will be entitled to receive a cashback of 10% on the total amount of the order (inclusive of taxes), provided that the maximum cashback amount during the Offer Period will be limited to INR 4,500/- (Indian Rupees Four Thousand Five Hundred only) per Card. For this purpose, add-on cards linked to the same account will be considered as one card.
- The maximum cashback per order is limited to Rs 1500/-. The customer can make multiple orders through Offer Period to avail additional cashback up to INR 4500/- per card during the Offer Period.
- The purchase of the product(s) will be governed by the terms of sale, including terms of exchange (wherever available), applicable to the sale of the product(s) on Amazon.in. This Offer will also be applicable on purchase of product(s) by the Cardholders under an exchange offer.
- Notwithstanding anything contained in these Offer Terms, this Offer is not applicable on the purchase of the following products:
a) Gift Card(s) (Amazon branded and Non Amazon branded)
b) Prepaid phone recharges
c) Bank cards (such as RBL and ticket compliments GCs)
d) Samsung mobile and tablet devices, except for Samsung Galaxy On5 Pro, Samsung Galaxy On7 Pro, Galaxy A9 Pro Gold, Galaxy A5 2017, Galaxy A7 2017, Galaxy J3, Galaxy j5 2016, Galaxy J7 Prime(16GB) and Samsung Galaxy On8 mobile devices
e) Redmi 4A devices
f) Nokia 6 smartphones
g) Apple iPhone 8 and Apple iPhone 8 Plus products with Jio Buyback Offer
h) Fire TV Stick
i) Annual Paid Prime membership
j) Kindle e-books, Kindle Unlimited Subscription Program
k) Amazon Pay balance
- This Offer is also applicable on payment made by Cardholders using the 'Cash on Delivery' payment option provided that: (a) the order(s) is placed by the Cardholders on Amazon.in during the Offer Duration; and (b) the Cardholder, at the time of delivery of the order, makes the payment via a card accepting machine carried by the delivery associate, using the Card. In the event, for any reason, the card accepting machine is not available or is not working, the Cardholders will not be entitled to avail the Offer.
- The Offer is also valid on EMI (equated monthly installment) transactions
- In the event the order is returned or cancelled by the Cardholder, seller or Amazon Seller Services Private Limited, for any reason whatsoever, and subsequently the order / purchase transaction value falls below INR 5000/-, the order will not qualify for this Offer and the participation of the Cardholder will be deemed withdrawn.
- Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.
- Nothing contained herein amounts to a commitment by Amazon or the Bank to conduct further, similar or other offers.
- The above Offer is by way of a special offer and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement (if any executed by the Bank). The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
- Delinquent and over-limit Bank's credit Card members will not qualify for this Offer.
- This Offer is not valid on corporate or commercial cards issued by Bank.
- All disputes between the Cardholders and the Bank will be resolved inter se and Amazon will not (nor will be liable or obliged to) mediate or resolve any dispute or disagreement between the Cardholders and the Bank.
- This Offer cannot be availed on: (i) purchase of the ineligible / excluded products mentioned above; or (ii) purchase by Cardholder using any card other than the Card (mentioned above).
- The cashback will be credited in the eligible Cardholder's account by the Bank by 24th December 2017. Any queries/issues relating to cashback will be entertained by the Bank only till 24th January 2018. For the avoidance of doubt it is clarified that a Cardholder must address the queries/issues relating to the cashback to the Bank only.
- Under no circumstances, will the cashback being offered under this Offer be settled in cash in lieu thereof by Amazon.
- By participating in this Offer, every Cardholder expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a Cardholder may suffer, directly or indirectly, in connection with this Offer, including but not limited to that associated with his/her use or delivery or misuse of any product purchased on Amazon.in.
- These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/disputes arising out of or in relation to these Offer Terms.
- The Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
- Any person availing this Offer shall be deemed to have accepted these Offer Terms.