Frequently Asked Questions (FAQ)

1. When will the cashback get credited?

Cashback will be provided in the form of Amazon Pay balance and will get added directly to the eligible customers’ account within 72 hours after the shipment of the product

2. How will the cashback get credited if your order is dispatched to you in multiple shipments?

If your order is dispatched to you in multiple shipments, the cashback (including additional ICICI offer, if you are eligible) would be credited proportionately within 72 hours after the shipment of the product. For example, if you buy two items, A of INR 900 and B of INR 600 in a single transaction through ICICI credit card and you are eligible for cashback of INR 225 and the items get shipped separately, you will receive cashback of INR 135 within 72 hours after the shipment of item A and cashback of INR 90 within 72 hours after the shipment of item B

3. Is this offer available for Cash on Delivery or Card on Delivery orders?

No. Cash on Delivery and Card on Delivery orders are not eligible for Super Value Day offer. Only pre-paid orders are eligible

4. Is the additional ICICI offer applicable on all ICICI cards?

No. This Offer is not valid on Rupay, Maestro, Corporate, Commercial, or EMI credit Cards issued by the Bank.

5. Is the additional ICICI offer applicable if I use more than one payment method?

No. Additional ICICI offer is applicable ONLY IF entire order value is transacted through ICICI Credit Card or Debit card or Netbanking.

6. Is the Super Value Day offer available on all products?

This Offer is valid ONLY on purchase of products listed in the Super Value Day Store or Amazon Pantry store. All products listed in the Amazon Pantry Store qualify for the offer.