5.0 out of 5 starsGreat product from voltas , amazing service from amazon
16 May 2018
Really good product from voltas nice looking , cooling also good , installation was also fast the next day my Ac was installed with free installation from voltas, amazon service and deals are awasome got it for 25500 after discount
1.0 out of 5 starsNo Cooling- sufferings of a senior citizen - full waste of money
16 April 2019
Please note that I am a 80 year pensioner retired form Central Government and a heart patient. We purchased a Voltas AC with great financial difficulty however the AC cools very rarely and its too hot inside from the time we bought the AC. The service guy from Voltas claimed that it was an issue with the voltage (electricity supply) of our home. so we made a complaint at electricity office and came to know that at voltage is above 220 and is normal. The guys who came for the service actually fooled us as we were senior citizens.Please send some knowledgeable technician this time who knows what the issue is.
With a month of installation I had 2 complaints. First was due to constant flickering of led indicator. This was on account of defective installation. Soon water started to drip from the indoor unit. It could not be fixed at site so the unit has been collected for rectification though one expects it to be replaced by Voltas.
I bought this AC in November. It is rarely used. It's been barely 5 months and the cooling stopped working. I called up Voltas and asked them to send someone for checking why cooling isn't working suddenly, after 2 days someone from "synergy" service center came and said there is gas leakage and someone else has to come and check the gas pressure tomorrow. Today another guy came to check the gas pressure (I can't help but express how unprofessional the guy was talking on the phone non stop instead of paying attention to the job in hand) and said the outdoor unit has gas leakage inside and it had to be taken out and that will happen tomorrow and that I will get my AC outdoor unit back only after 3 days! It has been an extremely frustrating process and I'm totally disappointed in VOLTAS to send me a faulty piece!! Pls don't buy ACs online, pls go to a store like Croma and check everything and buy it even if takes a few thousand bucks extra! It's not worth this hassle to deal with such issue for a brand new AC!
Product was good and timely delivered. But the installation from Voltas was pathetic as they were incapable to install the product in desired place. They didn't even took an extra effort to plan and install where it was expected to. Later with no other option had to get it installed by third party technician with the same cost easily.