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Tap on the category links below for the associated return window and exceptions (if any) for returns.
You can return if you receive a damaged, defective or incorrect product.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
Refunds will be issued only if it is determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
Wind instruments and items marked as non-returnable on detail page are not eligible for return.
You can ask for a replacement or refund if you receive a damaged, defective or incorrect product.
This item is eligible for free replacement/refund, within 10 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you. Note: Please keep the item in its original condition, with MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Power Banks: 10 Days; Replacement only
Screen guards, screen protectors and tempered glasses are non-returnable.
Refunds applicable only if it has been determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
Refunds will be issued only if it is determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged or different item delivered to you. In case of defective, product quality related issues for brands listed below, customer will be required to approach the brands’ customer service center and seek resolution. If the product is confirmed as defective by the brand then customer needs to get letter/email confirming the same and submit to Amazon customer service to seek replacement. Replacement for defective products, products with quality issues cannot be provided if the brand has not confirmed the same through a letter/email. Brands -HP, Lenovo, AMD, Intel, Seagate, Crucial
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up. Before returning a Tablet, the device should be formatted and screen lock should be disabled.
For few products, we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution.
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up.
For few products, we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution.
Refunds will be issued only if it is determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
Software products that are labeled as not returnable on the product detail pages are not eligible for returns.
For software-related technical issues or installation issues in items belonging to the Software category, please contact the brand directly.
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up.
For few products, we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution.
All PC components, listed as Components under "Computers & Accessories" that are labeled as not returnable on the product detail page are not eligible for returns.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
Return the camera in the original condition with brand box and all the accessories Product like camera bag etc. to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/damaged contents.
Return the speakers in the original condition in brand box to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/ damaged box.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you.
Note: Please keep the item in its original condition, with MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
For TV, we may schedule a technician visit to your location and resolution will be provided based on the technician's evaluation report.
This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you. .
Please keep the item in its original condition, original packaging, with user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
If you report an issue with your Furniture,we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution.
Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in.
In certain cases, if you report an issue with your Air Conditioner, Refrigerator, Washing Machine or Microwave, we may schedule a technician visit to your location. On the basis of the technician's evaluation report, we'll provide a resolution.
All the toys item other than Vehicle and Outdoor Category are eligible for free replacement/refund, within 7 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you.
Toys (Vehicle and Outdoor Category)Vehicle and Outdoor category toys are eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you
Note: Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Lingerie, innerwear and apparel labeled as non-returnable on their product detail pages can't be returned.
Return the clothing in the original condition with the MRP and brand tag attached to the clothing to avoid pickup cancellation. We will not process a replacement or refund if the pickup is cancelled owing to missing MRP tag.
Precious jewellery items need to be returned in the tamper free packaging that is provided in the delivery parcel. Returns in any other packaging will not be accepted.
Return the watch in the original condition in brand box to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/damaged contents.
Any luggage items with locks must be returned unlocked.
Items marked as non-returnable on detail page are not eligible for return.
Items that you no longer need must be returned in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.
Car tyres are non-returnable and hence, not eligible for return.
Return pickup facility is not available for these items. You can self return these products using any courier/ postal service of your choice. Learn more about shipping cost refunds.
The return timelines for seller-fulfilled items sold on Amazon.in are equivalent to the return timelines mentioned above for items fulfilled by Amazon.
If you’ve received a seller-fulfilled product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in, returns are subject to the seller's approval of the return.
If you do not receive a response from the seller for your return request within two business days, you can submit an A-to-Z Guarantee claim. Learn more about returning seller fulfilled items.
Note: For seller fulfilled items from Books, Movies & TV Shows categories, the sellers need to be informed of the damage/ defect within 14 days of delivery.
For seller-fulfilled items from Fine Art category, the sellers need to be informed of the damage / defect within 10 days of delivery. These items are not eligible for self-return. The seller will arrange the return pick up for these items.
For seller-fulfilled items from Sports collectibles and Entertainment collectibles categories, the sellers need to be informed of the damage / defect within 10 days of delivery.
The General Return Policy is applicable for all Amazon Global Store Products (“Product”). If the Product is eligible for a refund on return, you can choose to return the Product either through courier Pickup or Self-Return**
Note: - Once the package is received at Amazon Export Sales LLC fulfillment center in the US, it takes 2 (two) business days for the refund to be processed and 2- 4 business days for the refund amount to reflect in your account. - If your return is due to an Amazon error you'll receive a full refund, else the shipping charges (onward & return) along with import fees will be deducted from your refund amount.
**For products worth more than INR 25000, we only offer Self-Return option.
2 Days, Refund
Refunds are applicable only if determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
| Brand | Sony |
| Model Name | Xperia C4 Dual E5363 |
| OS | Lollipop, Android |
| Cellular Technology | 2G |
| Memory Storage Capacity | 16 GB |
| Connectivity technologies | GSM, UMTS, HSPA+, 3G, Wi-Fi, (900/850/1900/2100 MHz), (850/900/1800/1900 MHz), GPRS, EDGE |
| Colour | Black |
| Screen Size | 5.5 Inches |
| Wireless network technology | GSM |
| SIM card slot count | Dual SIM |
Sony
77% positive ratings from 10K+ customers
1K+ recent orders from this brand
9+ years on Amazon
good camera value for money Sony Company Warranty
Bigger Screen with More Features
Experience the new Sony Xperia C4 and enjoy all the smart features. Rediscover the joy of watching your favourite shows on the 5.5 inch large full HD screen and watch the videos come alive. The huge full HD screen not only gives you a rich media experience but also facilitates multitasking. Moreover, since the Xperia screen employs the Mobile Bravia Engine 2 technology, you receive crystal clear images. Whether it is the IPS panel or the wide viewing angle, Xperia uses enhanced Sony TV technologies to give you a brilliant display. So buy the Sony Xperia C4 online at Amazon India and be a part of this intensely colourful world.
Cutting-Edge Technologies for Capturing All Your Special MomentsSony is known for its high-tech superior cameras. Now, you can avail the same technology on your phone by choosing the Sony Xperia C4. The Xperia C4 features two cameras, both with LED flash light and a wide-angle lens. Enhanced with features like autofocus, the 13 MP primary camera captures images with the minutest details and the 5 MP front camera clicks the most perfect selfies. Click and share photos and videos easily now with the Xperia C4.
Enhanced Performance with Octa-Core ProcessorSony Xperia is powered by 1.7 GHz Octa-Core processor which makes it function seamlessly. The asynchronous processor automatically saves power by optimizing and using the processor selectively for the different functions that run on your phone. The Octa-Core processor along with the 2 GB RAM makes Sony Xperia super-fast and efficient. So, now you can use several apps simultaneously without having to slow your phone down.
Enjoy Lively Music with ClearAudio+The different music modes available in the Sony Xperia allows you to make the most of your playlist. The ClearAudio+ technology optimizes the music experience for you by providing you with Clear Stereo, Clear Bass and Clear Phase.
Introducing the Xperia C4 Dual, the next generation dual SIM selfie phone from Sony. Not only do you get a powerful 13-megapixel main camera, but also a 5-megapixel front camera boasting an LED flash and wide-angle lens. The Xperia C4 Dual has everything you need to start snapping PROselfie photos and videos.
Run multiple apps simultaneously, surf the web with shorter loading time and stream beautifully lag-free videos. The advanced 1.7 GHz Octa-core processor gives you maximum performance and speed without draining your battery. The processor is asynchronous, which means each core is powered up and down independently. So you get the precise amount of power when you need it, without wasting power when you don’t.
With a trio of ClearAudio+ technologies – Clear Stereo, Clear Bass and Clear Phase – your tracks are stripped of distortion and played back with perfect balance and pin-dropping clarity. And with automatic settings, all you need to do is enjoy the music.
Besides the Xperia camera apps that come pre-installed, there’s a whole range of other fun apps for you to enjoy. New apps are continually released and can be downloaded directly via the camera interface on your Xperia device.
The large 5.5″ Full HD display on the Xperia C4 Dual boasts the latest Sony TV technologies optimised for mobile. Mobile BRAVIA Engine 2 gives you enhanced sharpness and contrast for immersive viewing. Activate the Super vivid mode for a vibrant colour experience. And with IPS this Octa-core phone brings you perfect viewing from any angle and accurate colours from edge to edge. So grab your friends, put on a film and everyone will get to enjoy the action
Dual SIM smartphones allow you to separate work and play and handle your calls more cost-efficiently. With our dual SIM feature you can talk on one SIM and still receive calls from the other, instead of going to voicemail. So you never need to miss a call again
This smartphone has a built-in LTE/4G modem. This enables blazingly fast Internet connections with up to 150 Mbit/s download and 50 MBit/s upload speeds.
| OS | Lollipop, Android |
|---|---|
| RAM | 2 GB |
| Product Dimensions | 15 x 0.8 x 7.7 cm; 147 Grams |
| Batteries | 1 Lithium Metal batteries required. (included) |
| Item model number | Xperia C4 Dual E5363 |
| Wireless communication technologies | Bluetooth, Wi-Fi |
| Connectivity technologies | GSM, UMTS, HSPA+, 3G, Wi-Fi, (900/850/1900/2100 MHz), (850/900/1800/1900 MHz), GPRS, EDGE |
| GPS | GLONASS |
| Special features | Video Calls, Dual SIM, E-mail, Expandable Memory: 128GB, GPS, FM Radio, Video Player, Music Player |
| Display technology | LCD |
| Other display features | Wireless |
| Device interface - primary | Touchscreen |
| Resolution | 1920 x 1080 |
| Other camera features | Front |
| Form factor | Touchscreen Phone |
| Colour | Black |
| Battery Power Rating | 2600 |
| Whats in the box | Handset, Charger, Headset, USB Cable and User Guide |
| Manufacturer | Sony |
| Item Weight | 147 g |
| ASIN | B00Z67ERAQ |
|---|---|
| Customer Reviews |
3.9 out of 5 stars |
| Date First Available | 8 June 2015 |
| Manufacturer | Sony |
| Item Dimensions LxWxH | 15 x 0.8 x 7.7 Centimeters |
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