Sony WH-1000XM3 Industry Leading Wireless Noise Cancelling Headphones, Bluetooth Headset with Mic for Phone Calls, 30 Hours Battery Life, Quick Charge, Touch Control & Alexa Voice Control – (Black)
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- Digital noise cancelling : Industry leading Active Noise Cancellation (ANC) lends a personalized, virtually soundproof experience at any situation
- Voice assistant : Alexa enabled (In-built) for voice access to music, information and more. Activate with a simple touch
- Quick attention mode : Cover the right ear cup with your palm to turn down your music for instant, easy conversation
- Smart listening : WH-1000XM3 adjusts the ambient sound to your activity to give you the best noise cancellation
- Long battery life: A single charge provides up to 30 hrs of playtime for reliable all day listening
- Quick charging : Quick charge for 10min charge for 5 hours play back
- Touch controls : Change the track, turn the volume up or down and take or make calls by tapping or swiping the panel with your fingertip
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ONLY MUSIC. NOTHING ELSE.WH-1000XM3 headphones take you even deeper into silence with further improvements to our industry-leading noise cancellation, and smart listening that adjusts to your situation.
From the manufacturer
WH-1000XM3 impressed us with its sound quality, comfort, sleek, lightweight design, stellar battery life and rock solid connectivity.
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Experience the Next Level of Silence
See what happens when it's just you and your music, with noise cancelling that cuts more outside sound than ever before. And experience how smart headphones can be with advanced noise-cancelling technology such as Adaptive Sound Control, and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control.
Lose yourself in Silence
Escape the sounds of the city with industry-leading noise cancellation. The noise-cancelling technology in the WH-1000XM3 headphones is our most advanced ever with close-fitting ear pads and our HD Noise-Cancelling Processor QN1.
More Power = Even Less Noise
With our new HD Noise-Cancelling Processor QN1, noise-cancelling power is greatly enhanced. Having a dedicated NC processor also ensures the reproduction of your music is never compromised due to processor performance.
Block Out More
Most noise-cancelling headphones are designed to block out vehicle noise when traveling. The WH-1000XM3 headphones are no exception, but are also highly effective at blocking out daily noise like voices and the background sounds you might hear walking through a city.
Noise Cancellation Personalized
Unique Personal Optimizing analyzes the sonic characteristics caused by head size, glasses, and hair, then optimizes sound to you.
Wireless Freedom, Great Sound in Silence
LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional Bluetooth wireless audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.
Sound you can Believe in
A built-in amplifier integrated in HD Noise-Cancelling Processor QN1 realizes the superior-in-class signal-to-noise ratio and low distortion for portable devices and delivers exceptional sound quality. Powerful 1.57" drivers with Liquid Crystal Polymer (LCP) diaphragms make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40 kHz..
Automatically Adjusts to your Situation
Be aware of everything around you, from street to office, take trips without interruption and lose yourself in music with no background noise.
Smart Listening by SENSE ENGINE - Tailors the Sound to you
SENSE ENGINE gives you the power to tune in and out of your music at a touch. Adaptive Sound Control automatically detects your activity such as travelling, walking and waiting, then adjusts ambient sound settings to you.
Talk at a Touch with Quick Attention
Communicate without taking your headphones off. Place your hand over the housing to turn the volume down for instant conversation.
Wear All Day in Total Comfort
Super soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear pad contact for a stable fit. Comfort is further enhanced by a larger and deeper ergonomic ear space structure. And with a lighter weight design, your music is the only thing you’ll notice all day.
Be Smarter with Voice Assistant
Manage your day, simply by asking your assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders and more
Clear Hands-Free Calling
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to several microphones, WH-1000XM3 delivers clearer voice quality to the other person on the phone.
Control at your Fingertip
Change the track, turn the volume up or down and take or make calls by tapping or swiping the panel with your fingertip.
All Day Power and Quick Charging
With up to 30 hours of battery life, you'll have enough power even for long trips away. And if you need to charge in a hurry, you can get five hours' worth of charge after just ten minutes with the optional AC adapter.
Swivel Foldable Structure
The ear cups swivel inwards so they pack up neatly in a compact case.
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Most of the above issues came up in the warranty period and most, if not everyone had their headsets replaced, however, the shocking part is that many complain that the issues persisted in the new headsets too. Looking at the bright side and the brand name, I was very confident that a new Firmware release would fix everything and just as I thought, there was soon a release, although the issue was not listed, I was hopeful. The new Firmware release did not fix the issue.I still could not get the headsets to the service centre, as I had a long journey coming up, I was considering to use them and then take them to service after my trip, only because the sounds were random and sometimes, they did not show up for a day or two. This was not to be and all of a sudden, the headsets died on me, they would show up in the connection but they would not respond or play music. I tried multiple devices with no luck. It was time to make a trip to the service centre.
5th February 2019 (Day 1) I reach Pranank Electronics Sony Authorised Service Centre at around 10. The place is a mess and the receptionist was at her lethargic best, but I believe, she was not trained to handle customers. I asked if I could speak with a technician, when she heard my problem, she just asked for an invoice and my headset, registered a complain and assured me there was no need to speak with anyone as this is a 100% non-repairable product and I will receive a replacement in 7 Days. Feeling upbeat about what she said, I left and went about my business.
6th February 2019 (Day 2)
I call up Pranank Electronics Sony Authorised Service Centre as a follow up as, on hindsight, I did not believe something could be so simple in India. I spoke with the same lady and she put me on hold and asked their technician about the status. She confirmed, the Sony WH-1000XM3 was dead and a request for replacement has been placed. I asked her if they needed to send this dead Sony WH-1000XM3 for a replacement or if the replacement will arrive without this process being done.
12th February 2019 (Day 7)
I call Pranank Electronics Sony Authorised Service Centre and was told they did not have an update for me. They asked me to call the Sony Toll Free number. I visit the website and raise an escalation case using my job number. I receive a response within hours. I also get a call from Pranank Electronics Sony Authorised Service Centre mentioning they had a call from their regional office and that they were being pressurised into trying different firmware's, the technician who spoke with me also mentioned that they are preparing an internal firmware which did not have a public release yet and wants to try that and see if that will fix my Sony WH-1000XM3. I was shocked to hear that everyone was working hand in hand and I was told, the local guys were getting pressure from above to keep me at bay. This really is a trust breaker on a brand such as Sony, I bought my Sony WH-1000XM3 for around Rs. 30,000 and after facing issues and bringing a dead set within 90 days and here we are where they are trying to just about make it work and give it back to me.
22nd February 2019 (Day 18)
As I was travelling for the 10-day gap, I could not really get in touch with them and neither my local service centre or Sony tried to get in touch with me to give me an update. I called Pranank Electronics. The technician was nice enough to inform me that the effort to not give a replacement and fix the existing one was still on. Now that they determined the problem was a faulty motherboard and they were waiting to determine the part number so could order it in. I have no words to describe this deceit. On one hand, I was told that this is a non-repairable item by every person I spoke to representing Sony and on the other hand here we are where they are trying every possible manner to just make it work and dump it on me.I write to Sony, but no response. I explain that I do not want a repair and want a replacement.
23rd February 2019 (Day 19)I write to Sony, but no response.
25th February 2019 (Day 21)
Sony writes back acknowledging that efforts to repair the item are no longer in place and they have placed an order for a headset. We would like to inform you that, we have placed an order for headset and we are arranging the stock from our sources. We assure you that care is taken to ensure the service as early as possible. We assure you that care is taken to ensure the product is delivered as early as possible.
6th March 2019 (Day 30)
I write a follow up as it has been over 10 days since they placed the order. I begin to wonder if they are looking for a refurbished piece of junk to dump it on me.No response.8th March 2019 (Day 32)I write to them. No response.
12th March 2019 (Day 36)
I call Pranank Electronics but no one picks up. I try thrice over an hour, but no one picks up. I call Sony on their Toll-Free number. The person picks up, does not apologize, treats it just like normal. I ask when I will have my headset and I am informed that she will expedite it and I will get the replacement headset by the end of this week, which will be 16th March. Sony also has an online option to find the status of the job which is literally useless and give random results. At the moment, it displays that the product has been serviced.
14th March 2019 (Day 38)
I received a call from Pranank Electronics informing me that the replacement has arrived and I can pick it up. It has to be seen how this replacement works or if they have given a brand new set or a refurbished one.
15th March 2019 (Day 39)
Upon reaching Pranank Electronics, I was shocked to see that there were massive letters written with a sketch on the box of the headsets. I was under the assumption that these were new. To my surprise, they had repaired my headsets and were giving me back my headsets and not a replacement as promised right from day one. I called the manager of the store and he had no clue about this replacement promise that his staff and the sony centre had made. I called Sony care on the toll-free number. The person who picked up the call had no clue what was going on but did acknowledge that a replacement request was placed. I explained and refused to take the repaired headset, he asked me to hand over the phone to the service centre staff. I had no idea what he spoke but he finally told me that I will be getting a call from the service centre and that he was escalating my case with utmost priority. I was terribly disappointed.
I am not sure how long this will go on for but I am having a nightmare with these, the reason I refuse to take a repaired headsets is because of their short lifetime and also because I was explicitly told that these were a non-repairable product and somehow they have repaired them.
-) Noise Cancellation is like using a tight In-Ear headphones But this is more comfortable
-) This will block external noise like AC, FAN, Rain etc. Block means not 100% but 80 to 90%!
-) If you play music! You will not hear anything from outside world! (As I said an In-Ear headphones do the same but it will be slightly painful)
-) A tight In-Ear headphones are not a replacement for Built in Noise Cancellation! I just point it out to the people who never experienced a Noise Cancellation headphones in life. This Noise Cancellation is Another level. You will only believe it when you actually get a chance to use it. NO YouTube reviews will give you the real experience.
This Noise Cancellation Headphones is useful WHEN
- I watch youtube videos / tutorials
- I write code
- I brainstorming
- I travel
- I go to bed and hear some songs before sleep
- I need to disconnect from the annoying world! around me :)
Battery life is really good. USB-C means one less cable, Fast charging is good!, Touch control is awesome, if you put right hand to right ear cup you can come back to the world you are in. it is a huge plus, when mom are dad call me! all I need to do is put my hand on the right ear cup!
Overall this NC Headphone Improved my life! Here is how.
- Now I can focus more on my work
- Less distraction from external noise (It is not 100% But 99% of the time it is 100%)
- I hate travelling because of the the sounds and noise will influence my thoughts, I actually waste my time while travel because of that. yes a good In-Ear earphone can help but this is another level. So now I can actually do my stuff in my own world using this Noise Cancellation Headphones!
Yes -- if you have 30K to throw away. And it will not hurt your life in any way.
No -- if you need to save money for next 12 Months to get this.
Base is there! If you are looking for that.
But the nice thing is Sony's EQ can Adapt! That means anyone can change the Sound Aspects according to there needs from the Application. Out of the box it is perfect for my taste!
If someone like less base you can change that through EQ.
No product is perfect so in this Model what to improve?
- Only once device can be connected at a time. (Minimum 2 devices is required now a days! [eg Laptop and SmartPhone])
- User replaceable ear cup cushions!
- Call Quality. This Headphones have an array of microphones but when when we call someone they will hear all Background Noise. I used it for some VOIP calls, It is usable but built in Microphones on your phone will do a much better job.
- More and improved NC! Yes why not. There is always room for improvements.
^^ I really don't know what to write as cons.
I will Update this after using this for a week or two. bye.
They definitely look premium
Sound Quality is quite impressive even at full volume doesn't distort.
You will hear so much more of a song beacuse of the clarity.
I am using Saavn to play music at 320kbps
Noise Cancelling is great but will still have to use it in real scenarios.
Ears do feel a bit warm after sometime but I think Mumbai's humid weather is probably to be blamed.
Overall extremely excited to use them
I would highly recommend these over the Bose QC35s.
1. Great sound quality
2. Amazing battery with fast charging(Type C).
10 mins of charging led to 70% battery
3. Comfortable to wear and Noise cancelling is great
4. Bass can be controlled via connect app.
In bose qc 35 there is no bass so +Point for sony
5. Premium look and touch works perfectly fine
1. Expensive but worth it
2. Thumping sound is heard when touch is used.
Top international reviews
The noise cancelling is amazing. Sound quality blows the Bose out of the water. Nice and comfy too, and better battery life. Very, very happy.
About the only negative is they don't do multi device pairing like the Bose does; you can only be connected to one music source at a time.
These headphones are being sold from unstaffed vending machines in the international departure lounges of New York City airports. Plainly the target market includes air travelers and people about to board a flight out of the country in which they just purchased the product. I’m surprised that a global company like Sony takes this attitude. Very likely my last Sony purchase.
Over all sound quality out the box isn't the best, but whilst I tend to avoid EQ's on the whole, with these headphone I found it was a must to get music sounding better, particularly sounding more neutral. Hoping to see some improvements with future updates, in particular with the loss of some options when using with Bluetooth 5.0 and higher bit-rate codec's, the headphones supports them, but the features often don't.
I have found they not only connect faster and easier to the Bluetooth devices I use but they also reach further so I can be anywhere in the house and even outside which would not happen before with all the previous earbuds I had. They look good feel comfortable and light to wear(yes I have binge watched in them)and fold up neatly to go back into a sturdy zip up pouch. Another feature which was very important to me was they come with a cord and two pin jack so I can connect direct to entertainment on flights . The noise cancelling and ambient sound features really do work and work well. There is also a 360 degrees sound feature which sounds incredible. I haven’t used the voice controls as yet but the two buttons for noise control and on off / battery level are easy to find and operate . Volume control and fast forward reverse are a touch swipe on the other side. I paid $359au on sale and they are ticking all the boxes for me.
My one complaint would be about the battery charging, apart from the pathetically short USB-C cable that is supplied (easily fixed) - the red LED comes on as a steady light when it's charging and turns off when fully charged. If charging is interrupted for some reason, the LED will turn off, so there's no distinction between a full battery charge and a faulty charging device. It would be better to have a blinking LED while charging and steady light when fully charged and still connected to the charging device. That way there's no ambiguity.
Other than that, an excellent product that I would recommend to anyone in the market for top-shelf headphones.
I love these to death and I highly recommend them!!
I though a lot before buy it but after test it I decided it worth the investment
I have used Bose Qc 35 before and when I listen to these headphones I straight away draw a comparison in my mind and that's what I would like to share. Sound quality-wise both are 5/5. But when it comes to Noise-cancellation Bose has nailed it but these one has a pretty decent too, bose has a better ear cups. The Bass, Battery and App are the major wins for Sony. Highly Recommended!!
The bluetooth comms with the Sony headphone is not compatible with internet based communications systems. It's fine for normal phone calls, but absolutely crap for what people in my position need.
Amazon is kicking ass now