Top critical review
Very Poor quality. Pathetic customer support.
30 September 2018
Very poor build quality. Stopped working after 2 months.
Called carvaan service center - They are saying since two days that their servers are down and hence can not take complaints. This guy by the name Manoj Pujari told me that he will register the complaint as soon as the servers are up but he just did not care to do so - despite me calling them thrice yesterday to take a status update of the servers. I have called them just now again for the third day straight and now they are saying that there is only mail in service available in entire Delhi-NCR and no Technician visit is available in the entire Delhi-NCR. Also, they told me that the repair will take around 7-10 working days.
Guys, I would suggest don't buy carvaan. It's a really pathetic experience so far. If a company cannot give good service for such a premium product and that too in delhi-ncr then it's of no use.