PSI Snuggle Safe Pet Bed Microwave Heating Pad
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Description for PSI Snuggle Safe Pet Bed Microwave Heating Pad
Allow your pet to snuggle up with up to 10 hours of safe, soothing warmth with the Pet Supply Imports SnuggleSafe Heating Pad. The plate-size pad contains no electric wires to worry about. Just place
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Most helpful customer reviews on Amazon.com
Two weeks later the second snuggle safe did the exact same thing the first one did. Literally same issue. The item was completely cool as we let 12 hours pass before reheating, due to being paranoid over what happened last time with the other disk.
It was only in the microwave for 4 minutes and per the instructions this microwave was safe to heat the item for 8 minutes. It didn't even make it that long. And just so you know, we were using a brand new microwave since the first one was completely destroyed by the other snuggle safe. The manufacturer did not respond via email so I called AGAIN. I was not treated very well. I was told that we must've over heated it or there was an issue with my microwave, etc. I explained to them well first off even if we were stupid and over heated it the first time (which we most certainly did not) we wouldn't be stupid enough to do it a SECOND TIME. And this was a new microwave. Both microwaves were not defective. The snuggle safe is defective. I went over everything that happened. I was hung up on.
The manufacturer or at least the lady that answered for them made no effort to correct this. They made no apologies for my destroyed microwaves, the burns from trying to clean the liquid and stop a fire from it shorting out the microwave, the nasty smell in the house, the hours of cleaning, melted garbage can, etc etc.
If you look at the pics you will see the disk flattens and has melted to the bottom of the microwave, and all that shiny stuff is the burning hot liquid dripping out all over the place. The dried up scaly stuff is what dripped all over the stove and as it dries it hardens and sticks and is BEYOND difficult to remove.
(a stray cat that recently started hanging around my house), boiling hot pinkish colored liquid came pouring out of the pad and on to my hands and in my left shoe. The liquid was so scalding hot that it burned the skin off the top of my toes and part of my right hand. It hurt so much that I have a headache now. To make matters worse, the liquid got all over the wood on my boyfriend's back deck. There is a long streak of hardened, thick whitish colored liquid across his deck. I just spent the last 1 1/2 hours using cleaning agents, water, and a brillo pad to scrap this stuff off his deck. It's molten lava consistency made it impossible to scrap off. I managed to get a lot of it off but its still very obvious in some areas. I covered the long streak with small carpets because the last thing I need is for someone to slip on ice. Putting water on the streak of molten lava will most definitely cause dangerous icing on his deck. I followed the instructions for a 600 to 700 watts microwave by programming it for 5 minutes at first (the instructions say 8 minutes). I then put the pad in there for an extra 3 minutes because it wasn't warm enough after only 5 minutes. The instructions warn that serious overheating can cause the contents of the heat pad to liquefy and leak out, causing significant injury. "Serious overheating" is 300 to 400% beyond the correct heating time. For example, if the correct heating time is 5 minutes, meltdown and leakage can occur after 20 minutes microwave heating. I only put the pad in the microwave for 8 minutes. Maybe its just as well that this awful incident happened immediately. The product is obviously dangerous and defective & the cat could've been seriously scalded if she sat on the heat pad when it was still hot and liquid might have leaked out on to her fur. I'm very upset about this obviously dangerous and defective product and plan to contact the company to complain and demand a refund. Of course, they're going to claim that I overheated it when I absolutely did not. DO NOT BUY THIS PRODUCT. IT IS DANGEROUS FOR BOTH YOU AND YOUR PETS.
I wanted something that would stay warm for an extended period so it can soothe his aches during sleep and it definitely does retain heat for a very long time.
The problem for my car is that it doesn't quite radiate through his bed if I put it beneath the bed but if I put in the bed, even with an extra soft towel to make sure it's not too hot, he doesn't like to lie on it for very long because it's hard as a rock.
I'll have to go back to bean bag warmers and just keep reheating them more often. I do believe it would be ok for kittens as they are small and not suffering from sore muscles.