I purchased this product in December 18 and it stoppedworking in Jan 19. First of all no invoice was provided for the product, nor the warranty was stamped. There is literally no customer support for the product. It has been almost a month, I am calling customer care of Orient daily but they are not providing any support. They provide you other numbers to call which are invalid numbers. If you ask for mobile no of their manager/supervisor, they cut the call. Whoever is reading this review please take my words seriously. NEVER EVER BUY ORIENT PRODUCT, THEY DON'T PROVIDE POST SALE SERVICE.
My parents have Bajaj water heater at my home town, they are using it for 5 years and faced no problem at all. Don't opt Orient for saving a few hundred rupees, this product is not worth it. Opt for Bajaj instead, its way better than it.