OneAssist Accidental & Liquid Damage Protection Plan for Mobile & Tablets from Rs 5001 to Rs 8000
|Price:||799.00 FREE Delivery. Details|
|Inclusive of all taxes|
- One Year Protection Plan for Accidental Damage, Drops and Spills.
- Protection against Screen protection, physical damage, liquid damage like tea, coffee and any oil spills
- Protection plan is backed by Insurance and is Valid for One Year.
- Free Doorstep Device Pickup and drop Service
- Purchase the Protection Plan within 15 days of new Device Purchase
- Protection plan transferrable from Old device to New Device.
- Maximum 2 claims during tenure of membership
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If ever your smartphone gets stolen, with just one call, we block your SIM card to prevent any misuse. You are now protected against accidental and liquid damage of your phone. Damage means physical breakage or destruction of the insured device due to any accidental causes, including damage caused by liquid that prevents the device from functioning properly. Our unique claim process is completely hassle-free as we do all the leg-work for you and it is absolutely cashless. Your plan entitles you to a maximum of 2 claims during the membership period, subject to terms and conditions. Insurance cover is arranged by the insurance company and claim approval is at the sole discretion of the insurance company. In case your device suffers any damage and you need to get it repaired, we get your handset picked up from your doorstep, repaired and delivered back to you. The purpose of a smartphone is to add convenience. We believe in the same and hence, offer you a service where you can call us from anywhere at any time, to solve your queries regarding your phone. Register the contact details of your near and dear ones with us, so that we can keep them informed and updated, in case your smartphone is lost. Access your personal data and documents, anywhere, anytime. DocuSafe is a secure online locker with easy uploading and intelligent indexing features. You can neatly organize copies of all your important documents such as passport, voter ID, form 16, Aadhar card, insurance policies, bank documents, etc. so you never lose them. MobileAssist provides coverage of up to Rs. 3,000 for any unauthorized usage on your smartphone SIM card, from up to 12 hours prior to your reporting the loss to OneAssist. During the course of your membership, if you happen to change your smartphone, simply inform us and we will transfer your membership to your new device so that you continue to enjoy the services of MobileAssist. This plan does not cover damage due to fire or natural disasters, intentional damage, loss or theft, normal wear and tear, cosmetic damage, accessories or manufacturing defects.
From the manufacturer
Avoid heavy repair or replacement costs in case of damage.
One call to take care of all your queries.
No more running around to repair centres, we do it for you.
Peace of Mind
Be rest assured that your mobile/tablet and data is safe and secure.
Activation and Claim Process Made Easy
List of Compatible Brands
- Acer, Apple, Asus, Blackberry
- Gionee, HP, HTC, Huawei, Karbonn
- LYF, Intex, Lava, Lenovo, LeTV, Meizu
- Micromax, Microsoft, Motorola
- Nokia, OnePlus, Oppo, Panasonic, Samsung, Sony
- Spice, Vivo, Xiaomi, LG, Coolpad
List of Non-Compatible Brands
i-Ball, Infocus, XOLO, ZTE, BLU, Hyve, Smartron, Nubia, TCL.
Some of the instances that are not covered.
Negligence, any kind of self-repair or self-repair attempt, damage due to fire or natural disasters, intentional damage, loss or theft, normal wear or tear, cosmetic damage, accessories like charger and batteries, manufacturing defects.
Step by Step Plan Activation Process
Step-1 Receive Activation Kit.
Step-2 Log on to www.oneassist/activatevoucher or call 1800 123 3330.
Step-3 Enter Voucher ( On the backside of the kit), your name, mobile IMEI no, mobile’s make, model, device invoice value, device purchase date, email_id.
Step-4 Submit and activate your plan.
Step-5 Receive confirmation Email & SMS.
Note: Your Insurance benefits will only start after successful activation of plan.
Hassle Free Claim Process
Call us anytime 1800 123 3330 or log onto www.oneassist.in to file your claim.
Register your claim & send signed documents (Claim Form,Photo ID Proof,Mobile Invoice). We pick up your Mobile/Tablet & claim documents from your doorstep. We submit your mobile to authorized service centre. We get the approval done from Insurance company. Forget the hassles while we do all the Insurance paperwork & approval. Device repaired at authorized brand service centre. Cashless repair. 100% Genuine spare parts. Mobile/tablet delivered. Mobile/Tablet is delivered at your doorstep free of cost.
Excess charges will be applicable as per the above mentioned grid on claim value. If device cannot be repaired, eligible refund is processed as per the insurance terms.
|Repair Value or Claim value||Applicable Excess Charges|
|Upto Rs 10,000||3% or Rs 300 (Whichever is higher)|
|Rs 10,001 to Rs 15,000||5% or Rs 500 (Whichever is higher)|
|Rs 15,0001 to Rs 20,000||7% or Rs 1000 (Whichever is higher)|
|Above Rs 20,000||10% or Rs 2000 (Whichever is higher)|
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Top customer reviews
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I have very candidly written that I am not aware of how the liquid fell on the device and the Xiaomi service center person has told me that there has been a liquid damage. What is so mysterious about this? Water could have been spilled by anyone in the house- the maid could have spilled water and quietly cleaned it before i could notice, or a small child could have done it. In good faith I have written whatever I know about the reason. If someone does not know how the water could have entered in the device should he lie and make up a big story? The main point is the water has entered in the device and it needs to be repaired. Whether the maid did it or some child did it or any other person did it, will not solve the problem right?? Or are you trying to tell me that I should name that person who has spilled water on the phone so that you can send him to jail???
Besides, when a person develops some ailment like kidney stone, tumor, cancer etc. does he know the exact reason? Does the insurance company reject the claim saying that the exact cause for disease has not been disclose. Any person takes insurance and pays the insurance premium only because when something goes wrong he will be insured against it.
I feel One Assist people are deliberately rejecting the claim because they are not interested in providing insurance but only minting money by fooling people. There are plenty of complaints about this company on the internet. Below is one such forum where customers who have taken insurance have said that this company is fraud and at the time of buying insurance they speak nicely and then at the time of claim they reject it on baseless grounds.
I am surprised how Mi India, Amazon India, Flipkart, Snapdeal have tie-up with One Assist and is also recommending their customers to purchase insurance service from One Assist as the service quality of this company is pathetic. Their customer care executives are clueless about what’s happening with my mobile. Every time I call to check when my phone is being returned they say within 3 days, but the three days never seem to get over. Please note that the phone was given on 25th of March 2016, the rejection of claim was intimated to me on 7th of April 2016. Since One Assist is not going to repair my phone why should they keep my phone for 20 additional days from the date of rejection of the claim???
Is there another type of fraud happening at OneAssist??? I feel the only reason to keep my phone at One Assist service center for so long is to remove the original parts and put duplicate parts in the phone. Or else it should not take so long to return the original device back to me. I am feeling completely cheated and I am sure they have some evil intentions in keeping my phone for so long even when they are not going to repair the device. I guess I will have no alternative but to approach the consumer court for resolution of the matter.
I am also surprised to know that your products are being sold at Amazon India, Flipkart, Snapdeal and even at Mi India stores. I would like to warn Amazon.com, Flipkart, Snapdeal and Mi Mi India to stop promoting ans selling One Assist insurance as it is a fraud company and is only interested in looting people.