Mustek A3 1200S - High Speed A3 Large Format 11.7-inch x 16.5-inch Color Scanner
We don't know when or if this item will be back in stock.
Customers who viewed this item also viewed
Have a question?
Find answers in product info, Q&As, reviews
Please make sure that you've entered a valid question. You can edit your question or post anyway.
A3 sized Scanning [297mm(H) x 420mm(V)], USB, 1200dpi High Speed Scanner
|5 star (0%)|
|4 star (0%)|
|3 star (0%)|
|2 star (0%)|
|1 star (0%)|
Most helpful customer reviews on Amazon.com
I ordered the scanner on Feb 19, 2013 and received it on Feb 21 delivered to my door. It took about 10 minutes to install, etc. and start scanning. The colors are fine. You are able to signify the area of the page to include (there's a preview scan) and there are some basic adjustments you can make using the Image Acquire app after the final scan, i.e. "enhance" etc. JPEG, TIFF, and PNG are available on save. Speed is satisfactory. It easily scanned a page from a moderately thick oversized book ... the hinge end of the lid pops up about an inch to lie flat over a book or you can remove it entirely for something really thick.
This seems to be simple, easy to use equipment. Best of all, it does the job without breaking the budget.
I'll be back with an update after I've used the A3 for a while.
Setup Details - I tried several things and this worked:
1. I downloaded the latest product drivers from Mustek: http://www.mustek.com/
2. (Note: I didn't even open the included CD, much less use anything off it!)
2. I'm running Windows 7 32 bit (running as non-admin user, but have admin user/password too)
3. I had to go into right-click properties on 'setup.exe' and set:
- a. compatibility mode to Windows XP (Service Pack 3)
- b. privilege level to 'Run this program as administrator'
4. I then ran setup.exe, entered admin user/password, and it installed properly
- a. Note: I did NOT have the scanner plugged in while I ran install
Before it installed properly, it would run for a little while, then pop up the Windows dialog "this program may have failed to install". When the install finally worked, it looked like it was failing to open the usual install dialogs (with all the Next> buttons).
After completing that and rebooting the computer, I plugged the scanner in. Windows saw the device, and it spent some time searching for drivers online, but I left it alone and it finally found the local drivers that setup.exe had installed.
After that I used the fantastic free Paint.NET program to start some of my scanning projects - board games and computer games box covers! The only other temporary trouble I ran into was it sometimes says "scanner in use - is another program using the scanner?", but if I try two or three times it was able to get the scanner. Later I noticed a Mustek "scanner control panel" running, not sure if that was the "other program" or not.
I hope that helps someone else on Windows! The images are everything I expect and the scanner works like every other one I've ever used, once the driver is installed. It's everything I expected, though I appreciate everyone's warnings that initial driver setup could be less than smooth - I left extra time and everything worked out fine. It's nice to finally be able to scan boxes larger than 8.5" x 11"!
Edited Note: The "scanner control panel" was the culprit for 'already in use', and it was running every time I opened and closed the lid of the scanner. I was able to go into the scan properties (Devices and Printers -> right click on scanner, enter admin password) and alter the Events tab from "Run this program" to "Do Nothing". Then I could use my 3rd party image program without the little helper app popping up every time.
Software: Contrary to the many dire warnings about installing the software -- from the disk or online download -- I uninstalled the old software on my computer (Windows 7 Pro, 64-bit, 16GB RAM) and then installed the new software direct from the disk. Two re-boots later, the scanner was in operation. The software is not great, but it does work with either Acrobat X Pro or Photoshop 6, or direct from the Mustek software. My preferred method, after some experimentation, is to scan from Photoshop, which allows the most flexibility in varying the settings. If the document being scanned is of a consistent quality, Acrobat or the Mustek software utility would do the job.
Scan quality: Good to very good scans, usually works just fine with 11x17 size printed images (because there is often a gutter around those images, this scanner will usually take in the entire image).
Cons: I would have given this scanner 5 stars had it not been for my experience with my previous Mustek. As others have correctly noted, customer service is virtually non-existent. When my previous Mustek failed, I contacted Mustek tech support by email (no response) and phone (no response). Given that experience, I seriously hesitated in buying another Mustek (the other option, in this price range, was a Brother all-in-one 11x17. I have one which has lasted so far over two years with no problems). Perhaps this one will last longer, but Mustek will never go far with such a well-deserved reputation for lousy tech support and customer service.