1. *Packaging*, the outer carton covering the factory packing did not have the umbrella sign. The machine had come out of base in view of rough handling during transit. 2. The machine base is substandard and not properly designed taking into acount the heavy weight of the machine. There is mismatch between the base and machine hinge portion. It is very difficult to lift and tilt the machine for oiling. Base and cover which look like boughtout items by Naveen lack quality. 3. Due to rough handling / poor QC the paint is chipped of at the bottom and at places on the machine body. 4. Not able to loosen the wheel which disconnects balancing wheel for bobbin winding. 5. The instruction manual is made of recycled paper and poor quality print. The performance of the machine is satisfactory though it is a more than 50 yr old desine.
Hope the company addresses the problems iterated above at their cost at an early date.