Logitech Circle Wireless HD Video Security Camera with 2-way talk Black
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- protect home: see live 1080p video streaming of your home 24/7 and get instant smart alerts on your phone when circle detects motion
- use cases: protect home while you watch over kids arriving home from school, talk and listen to pets home alone or check on home while at the office or on vacation-- all from your mobile phone or the logitech web app
- free cloud recording storage: replay, download or share recorded video for 24hrs from your secure private cloud-- even if your camera is stolen your data is safe. **additional circle safe subscription storage plans with person detection and smart zones now available
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protect connect while youã â‚ â„ re away. protect your memories longer with circle; the only wireless home security camera with a free 30-second timelapse day brief of the day, designed to help watch over your kids, pets, and home when away. whether youã â‚ â„ re at work or just next door, keep a close eye on unexpected household activity in real time, then replay, save and share important moments. now available with circle safe, a video subscription plan offering 14-days of video storage with circle safe basic or 31-days of video storage, person detection, motion zones to watch over specific areas of home, custom day brief timelapses, custom alerts and more with circle safe premium. with circle youã â‚ â„ ll never miss a thing at home.
Most helpful customer reviews on Amazon.com
-Excellent video quality, one of the best.
-Compact size, fast and simple set-up.
-No monthly fee for cloud storage (unless, of course, you want to store/view more than the last 24 hours...)
-Excellent motion detection - it didn't miss one single event (something or someone passing through the field of view,) and when it notes the event, it sends you an almost immediate alert, with a simple way to watch it, and it rolls the tape back to just before it was triggered, so you see the entire event. I love this feature and it is flawless in my experience... but none of that matters when:
-"Customer Support" is only available 8-5, M-F, this is criminal for a product meant to protect people and their homes.
-You must be on-site (at home) to physically reset the camera when it inevitably decides to quit for no reason.
-You lose ALL of your already-recorded data (on the cloud) when you reset the camera- WHAT?! If it's ALREADY in the cloud, WHY would this ever be necessary?! This is something a 5th grader could write into code to easily prevent. BIG FAIL, Logi.
-Which brings me to the second worst problem: There is no ability to record locally (like to your home hard drive or even an SD card - you are dependent on the cloud only, and you'd better hope it doesn't decide to just stop working...)
-Total lack of explanation on the website as to what error messages mean - the simple solution given is "well, just reset it, and PS: you lose all your data, oh well!" Doesn't this negate the entire reason for having a home security camera?
-Maybe it's just my unit, but even in near-pitch-dark, the "night vision" function does not activate, rendering low light shots useless, and there is no way to "force" it on, so you are at the mercy of the camera's decision about this function...
-Battery power claims "12 hours" - it's more like 2 hours.
-Almost nothing you can customize or control re: features and settings
I have had this camera for only about a week now and, sadly, I will have to return it. I spent days researching the best choice for these cameras, and honestly, none of them are perfect, of course. But not being forced into a subscription plan was a big plus for me. I may have to reconsider - while you may save money, if you have no support and a poor performance, then it's a total waste of money and your home and family is worth the extra money to have that reliability - what could be more worthwhile? The camera deciding to shut itself down and demand a reset happened so randomly, that a few times, I waited to see if it would work itself out, and sometimes it did. Full disclosure: the 2 times this has happened in the first week, after resetting my router, my modem, the camera, my phone, etc several times - it did eventually go back to working normally (with no explanation as to what or why happened,) but the question is: When will it happen again? It's not worth the risk - twice in a week is not odds I'm comfortable with. IA few times, it would work once (to view a livestream,) and then immediately go back again to "sorry, I'm shut down, you need to reset." I should not have to have a full-time IT staff at my home to watch over a $200 device which promises to negate the purpose of having someone home 24/7 - Come on! Sorry Logi, a great idea, yes - but executed quite poorly.
Here is why I gave it two stars:
Once the trial period for your subscription ends, there are so many features you can no longer use. Especially when compared to our Blink cameras (found here: Blink Home Security Camera System with Motion Detection, HD Video, Battery and Cloud Storage for Smartphones - 2 Camera Kit ), which offer a lot of the same features at no cost... and (at the time of this listing) are $20 more than this Logitech for TWO cameras, it just didn't make sense for us to keep this. I truly hate apps that throttle features based on a month-to-month subscription. It just doesn't make sense when there are other options in the marketplace.
I'm sure some people don't mind paying monthly to be able to record and download video, but we prefer to keep an eye on our monthly subscriptions in this household, and it didn't make sense to pay $150 for this camera, then have to pay monthly to enjoy all the features.