Top critical review
Laptop hanging and unable to use
20 March 2019
Received a faulty laptop piece. Since it is a DOS base laptop installed Windows 10 and first time hanged in between windows installation itself. On repetitive try Laptop got installed with Windows. Now hanging as frequent as once in 10 to 15 minutes. Tried driver updates and all monkey tricks. Still no lock. On running hardware diagnostics tool it reports issues with hardware. Now when contacting Amazon for replacement they claim only 3 days replacement available for amazon business accounts and 10 days available for individual. Now stuck with a laptop not working and not able to replace or use. Very disappointing to hear Amazon does not value your business clients same as individual clients. It is business clients who need more flexibility since dealing with more numbers.