Top positive review
Happy with the product but not with the installation process
25 June 2018
4 stars because of the problem I faced with installation.
Don't believe in Amazon promise of "Installation with in 48 hours of delivery" on the product page.
My product was delivered on 21st 9:30 AM and installation request was registered with LG only at 6 pm by Amazon after repeated calls to customer care from my end.
I came to know from LG team that installation will be done in 24 hours of registration, which too didn't happen and on calling Amazon, the Large appliance team executive of Amazon started fighting with me and didn't even bother to listen and said that "you will receive a call from them with in 48 hours of delivery and that too start from next day of delivery i.e., 22nd in my case. Remember I said "you will receive a call", not the installation as mentioned on product page.
I kept on calling LG customer care and finally they assigned an executive and after repeated requests for installation, he finally agreed for next day.
He made a bill of Rs 1657 for entire installation:
885 for bracket(750+GST)
copper wire coating with tape (10ft (length of copper wire)*Rs40/feet = 400+taxes, the tape hardly costs Rs 35 in market for which I had to pay Rs 400 and even the engineer agreed that company has absurd rates and they will have to charge at this rate.
outdoor pipe (15 ft * 20 ) = 300+taxes, again it costs less than 100 in market.
Overall experience was not good with Amazon customer support for large appliance team and overcharging by LG.
Coming to product,
One of the Best product in this range.
The Himalayan Mode cools the room in 5 minutes.
Timer to set the AC off at desired time
Switch off LED temperature display during night time.
Automatic feature to switch off the condenser when the room temperature reaches the set temperature.
Side swing feature is not available in this model.