After using this now for more than one month the following is the Pros:
Good Finishing Art Leather and Awesome Look.
Cushion is ample and is comfortable
The extended Leg Rest is fancy but good for having your leg raised/streatched when u want take a restful position.
Cons:
The handrest design is not the sturdiest..there is an issue since the handrest is fixed with just 2 screws to the frame on either side...this often becomes, loose, wobbly and makes you uneasy... as each time when you hold the handrest to sit or getup..our body weight makes the handret to further wobble and it gets pushed out/ destabilize.
Sadly I did reach their support and they told me...that I should go to the market and purchase a washer and fit it!!!!!.
That was not expected as when we pay a such huge sum for an executive chair where there is a design flaw ...the least they could have done is atleast make one visit and try to fix the issue.
That was not a professional support I got and felt let down.
You can check the video for better understanding.












