How is the borosilicate glass attached to the heating component??using gum or adhesive? I agree that borosilicate glass is heat resistant till 1200 degrees but how far is the adhesive or gum resistant to heat while we are boiling water?
I bought this Kettle with the trust on brand name "Kent", but this product is not good at all.
After using it for 1 week I started observing water leakage on base plate and handle of Kettle, later it stopped working. I tried calling Kent call center and after confirming all the details they promised me to send a engineer to fix it. It is been more than a month there is no visit or no follow up from Kent as well. To surrender my trust on Kent I had to get it fixed from a local shop.
Been told that this product is faulty as the water leakage will start again, I took my chances paid from my pocket even though the Kettle is in warranty. After fixing it worked for 2 weeks and now it stopped again and assuming the reason be leakage as the product is not durable at all. Take a note hard earned money should not be wasted on these useless things.
Don't understand the use of product that only looks good but refuse to work for what it is made for. I feel heavily for Amazon to sell this product without quality check and loose their reputation.................After all this way of tossing around to get the work of Kettle I had to eventually buy a new one and dump this piece of garbage.
Design and style is good ( wide base) Switch on top of handle An intelligent design. Wire is too short. Seems a chinese product, Kent labeled with sticker Overall good product, working fine, glass quality is good. light weight as compared to other glass utensils. Auto switch off on boiling. I am happy to have it.
The kettle is very good looking and heats up water in just few mins. Its very good in performance. Its very useful to me for reheating the baby milk. Its very easy to use. The only con i find is the glass heats up too but that's case with any glass kettle. Rest its simply wonderful.
The product's handle is not properly aligned, every time we lift it up the handle gets detached, we tried to fix the screw but bcz of alignment problems screw won't stay for long, otherwise its good product. Boils water quickly.
Dear Customer, We are sorry to know that you feel this way. It is our continuous endeavour to make things right for our customers. Please share your details at firstname.lastname@example.org Alternatively, you can contact us at +91-9278912345. Regards, Team Kent
Easy to clean, good design, healthy option but bulky in size, difficult to pour water from it water spills outside everytime. Product bought on 8th jan & all of a sudden it developed crack on 17th april after approx 3 months of usage.