1.0 out of 5 starsVery poor customer care from IFB
7 November 2017
Huge noisy operation and some mall function. From past 1month I am behind IFB customer care and no one has turned back. Now return option is also closed for me. Very poor customer care from IFB. IFB this not fare on your part. I will surely file a compliant.
I have purchased many home appliances from Amazon, as usual packing and delivery was very good. I bought it ₹8712 during great Indian Diwali sale. It does have microwave, convection and grill comes with all microwave accessories. Installation was somehow a bit delay but done properly.
Wonderful product. IFB service personal came for demo after couple of days of delivery and explained everything in detail. Usually I use it for normal heating. Havent experimented yet more on it by cooking different dishes.
1st best thing- obviously the product. Best product in the range. Serves a normal home purpose.
2nd best thing- the packaging was awsome. Nothing could have happened. Not even a single scratch.
The product works as described. The looks and functions are good, been using it for a month no complaints as of yet. Just disappointed with the installation team which convinced my family in my absence, unnecessarily to install the stabiliser for a city like Thane. I seriously hate such unnecessary services which are only bothered with sale number.
Works absolutely fine. I was worried about the size of the product. But it is sufficient for 2-3 people or for a small household. We cooked Pizza and chocolate cake on the very first delivery of the arrival. It's an awesome product for the kitchen. Looks nice. 71 different varieties of dishes can be cooked in it directly.
Product is good, happy with it. But at the time of installation there was a huge noise as soon as the Oven turned on the power. The installation guy had opened the Oven and checked, there was a wire touching to fan inside the oven. He fixed it properly and there was no noise after that. But IFB should take care of this small problems before deliver the product, there should be a quality check.
Some products missed from the Starter kit package. Reported this issue to Amazon.
Also i would like to clear on the Auto cook menu. Please do not trust on specifications. There are only 9 auto cook menus not 70+ as mentioned by IFB.
Its working as expected and looks elegant. Got all the add ons as mentioned. Ifb guy gave me a call for installation a day before it was delivered. I called him post receipt of product. Installation and usage instructions were lucid.
Great performance. .Reasonable pricing. You can definitely go for it , even though it fits for a small family . Service by the company is a real problem as the demo people are yet to visit my premises (after almost a month ).