1.0 out of 5 starsVery poor customer care from IFB
7 November 2017
Huge noisy operation and some mall function. From past 1month I am behind IFB customer care and no one has turned back. Now return option is also closed for me. Very poor customer care from IFB. IFB this not fare on your part. I will surely file a compliant.
Product is good, happy with it. But at the time of installation there was a huge noise as soon as the Oven turned on the power. The installation guy had opened the Oven and checked, there was a wire touching to fan inside the oven. He fixed it properly and there was no noise after that. But IFB should take care of this small problems before deliver the product, there should be a quality check.
Some products missed from the Starterkit package. Reported this issue to Amazon.
Also i would like to clear on the Auto cook menu. Please do not trust on specifications. There are only 9 auto cook menus not 70+ as mentioned by IFB.
Product was delivered on time. packing was also good. Also received starterkit as mentioned in the product description.Good looking. Best for 3-4 family member size. Have not yet used so cannot comment. But overall very much satisfied.Received manufacturing date of April 2018 and MRP in box is 14999/-
The build quality and finish of the product is excellent. Appealing design. Excellent features like steam cleaning, deodorizing, disinfect, 71 Auto menus, to name a few. Starterkit along with 2 grills (metal plate), baking plate, Idli stand, bowls, etc., along with a nice COOK BOOK will help to jump-start the cooking/heating. The packing was excellent, quick delivery and above all very reasonable price of Rs 9,000/- with credit card payment. In total it is far ahead of the competition in this range.
Excellent product to buy. Got the starterkit with it. Product was well packed and got delivered 2 days in advance. IFB technician showed-up within 48 hours of calling for installation and demo. Using for a week now, very user-friendly and I am completely satisfied.
Very Good Product. All looks good quality, other than plastic part on the door which looks like cheap plastic. It came with Starterkit , A recipe book and self explanatory manual . Easy to operate. I had to call IFB and book demo ( this could have been done by Amazon ). Person arrived within 3 hr of call and gave good demo. Technically , only 7 auto cook menu but marketed as 71. So set your expectations accordingly.