1.0 out of 5 starsVery poor customer care from IFB
7 November 2017
Huge noisy operation and some mall function. From past 1month I am behind IFB customer care and no one has turned back. Now return option is also closed for me. Very poor customer care from IFB. IFB this not fare on your part. I will surely file a compliant.
After going through all the reviews, I was doubtful of IFB service as many had bad experience with them. My case was different. I placed the order on 5th Oct and Amazon delivery was scheduled fot 6th Oct. I called the IFB service on the same day of placing order and the representative visited my home (Bangalore) nextday and explained the usage pretty well. There are plenty of YouTube videos as well for demo purposes. However, I did receive a sms from Amazon that the product comes ready to use and doesn't require installation. Haven't used the microwave enough yet to review the product but as most of the negative reviews are on IFB service rather than product, I thought of sharing my experience as well.
If cooking is a hobby and you like to bake, grill and cook western dishes then this microwave is a good option. If you want to cook only conventional Indian recipes then you are better off without any microwave oven as it will be reduced to food warmer at the best. This 23 L oven is good enough for small family. However, for cooking one whole chicken, 25 or 28 L might be a better option. It was delivered very well packed and the very nextday demo was organized. Till now we have grilled chicken, cooked pizzas and baatis / littis in this microwave and quite satisfied with the performance.