I received a defected product, the screw holes are not covering over the screws causing the whole structure to slide. the alingment of the pedals are not correct and they are not fuctioning properly. how can I replace this product as over the website its under non refundable category but do mention the manufacturing defect piece can be replaced so how can I go ahead with that
Not as effective as I expected. When tightened for more resistance, the whole equipment gets lifted up with you feet when pedaling. But a good and easy to use alternative for light peddling for increasing mobility of your feet or knee after a surgery or so.