5.0 out of 5 starsSleek looking device, water tastes good
23 July 2019
I bought this device 2 months ago. Really happy with the way it works and water tastes. It was installed immediately by HUL team. Device is working fine and really happy. I was concerned with some feedback of device not working without electricity but it works with inverter connection. I could get water with it. Will give it 5 stars for the same.
After the 1st year of warranty, I almost paid them INR 7000/-, which is half the price itself for multiple maintenances (sedimentary filter, GKK2, motor burnt). I won't recommend this product to anybody. They will simply suck your money like anything. I'm very much disappointed with this product.
I am writing this review after 2.5 years of use. It cleans water well and dispense tasty water. But it is too costly to maintain. It is so unfortunate that our municipal corporations cannot provide basic amenities like clean drinking water and these RO water purifier companies are holding public on ransom. Visiting charge for pureit service person is 300 rs and part/filter cost extra. Also their service person do not give you any time slot to visit your home, so you waste a full day waiting for service person to arrive. Earlier pureit used to provide an extra sediment filter with GKK1 and GKK2 filter, that you can change by yourself if you have a little bit of skill. But now they have cut down on extra sediment filter with GKK1 and GKK2 without cutting the cost. So even for a sediment filter change, you have to pay 550 rs (300 visiting + 250 SF), and pureit get it's cut from the vendor. Their GKK1 and GKK2 was already exorbitantly priced. Now it is atrociously priced. As per my evaluation, for a family of two, 20 litre bislery bottle will cost less than annual maintenance of pureit Ultima.
Dear Customer, Thank you for your valuable feedback. Sorry for the inconvenience caused Please share your contact details with us at firstname.lastname@example.org or else you may also contact our helpline number 1860-210-1000. We will get in touch with you at the earliest. Regards, Team Pureit.
It is working as advertised . No issue on that front . Can not comment on after Sales Service and cost of same as not publicised and no amc offered . Have heard quite afew horror stories about cost of the same .
Great product and hassle free installation. What was shocking is that one of the connector inside the purifier was broken and caused water leak when the installation was being done. The installation guy went and brought a connector and replaced it. Such incidents make you feel suspicious about the product bought online. Though this could also be a manufacturing defect by Pureit. Anyways, 3 stars for getting a product with minor problem.
It is beautiful, and must be working fine too. But this STUPID thing doesn't give out water from its 10 litre tank when there is no electricity. If we don't store water somewhere else, then we'd need inverter if we feel thirsty.
Dear Mukesh Chauhan, We are extremely sorry to hear that, please share your contact details and provide a convenient time so that we can speak to you or write back to us on email@example.com or contact us on 1860 210 1000. Regards, -Team Pureit.
Dear ASHISH KUMAR SINHA, We apologize for the issue you faced. Kindly request you to DM your contact details or write us on firstname.lastname@example.org which will help us to resolve your issue shortly. -Team Pureit
The purifier though looks good and unique from its competitors however the maintenance cost is high, it’s been three years that I am using the product and I have invested about I have invested about Rs 90000 which includes GKK1, GKK2, motor and one more filter.