5.0 out of 5 starsSleek looking device, water tastes good
23 July 2019
I bought this device 2 months ago. Really happy with the way it works and water tastes. It was installed immediately by HUL team. Device is working fine and really happy. I was concerned with some feedback of device not working without electricity but it works with inverter connection. I could get water with it. Will give it 5 stars for the same.
After the 1st year of warranty, I almost paid them INR 7000/-, which is half the price itself for multiple maintenances (sedimentary filter, GKK2, motor burnt). I won't recommend this product to anybody. They will simply suck your money like anything. I'm very much disappointed with this product.
I purchased the product on 29 May Friday. And it was delivered on monday 1 June, 2015. Nextday I booked installation request at HUL's toll free no. And they installed it on Wednesday. Now I'm almost 1 week using it wonderfully. Both amazon and HUL's service are fast and good. And the product is working smoothly. Giving no trouble. The water quality also seems very good.
The water quality is the best among all other water purifiers, maybe that's why it costs the most. Got a 15% deal from Amazon and these guys delivered it well ahead of time. The HUL guys were there the nextday to install it as well.. Overall am very very satisfied with this purchase.
I purchased water purifier on 20th Jun and I have been calling HUL Pureit help desk for past 3 days for installation and still company technician has not come to install it. I have been calling them on daily basis and every time I am told technician will visit nextday. Not sure when device will get installed. . Worst part is they don't provide Service no/Ticket no, hence every time we call it is treated as new call. Very poor support from HUL Pureit
The Pureit technician in Mysore who came to install it broke the electrical socket. Then left, and refused to come back nextday to solve the problem. Ongoing story as of 7th April so will keep posting updates of the review. Zero stars as of right now.
This is good looking box having capacity 10 L. Water quality is Good. Installation done nextday. There is side sediment filter which comes with the box, which will be installed beside the box. This will kill the beauty of the product. That is why I rated 3 else I should have rated 4. Water quality is good and satisfied with the product.
Amazon was amazing in delivering the order. I placed the order on 10th and received it the nextday (normal shipping).
Then the issues started. Amazon had passed on an installation request to HUL and the wait began. After multiple calls from me and Amazon the HUL service tech finally came on Tuesday afternoon around 1 PM on 15th Sept to install the product. He seemed to be in a hurry and finished the installation quickly. He also added a small plastic cap to the installation along with the things which came in the package. Charged me Rs. 60/- for it. Seemed like a easy way of making some extra money more than anything. I guess he does that to everyone.
After he left and the tank filled up we started emptying the tank as he had advised. Then the real issue started. The water started leaking from the bottom. We switched off the device and called him immediately. He said he could not come back and would be able to come only by the nextday. On telling him that we have already spent a long time waiting, his response was to return the product in a harsh tone. I am seriously considering returning the product now looking at the low quality of service provided.
Got the product before the estimated delivery date and installation was done nextday itself.
The item was as listed and it does do all the things i expect it to do. Never faced any problem in all the time i have been using the product (almost 3 months now) and the packaging was lesser than expected (only plastic covering nothing else)
Since the item comes under normal industry packaging, there is not much i can complian about. So given the 5 stars as i am extremely satisfied with this product.
This HUL Pureit Ultima is the best in class Purifier. Nice packaging and delivery by Amazon. Nextday installation. Perfect installation with most satisfied work done by HUL installation team. I have been using it for more than a month. Water taste is perfect. It is far better than Kent ROs. Also, 5 stars for its looks.
Purchased a "HUL Pureit WDAM100 Ultima RO+UV Water Purifier" from Amazon. Delivery was okay, received item on the night of 4th July. Nextday Pureit Tech visited house for installation, he advised the first 2 cycles of water to be discarded. We waited for the "Tank Full" indication on the panel, and once it showed, pressed the button for outlet water. Collected water in a bucket for about 5 mins, and again pressed the button, this gave water for about another 3-4 mins. After that no more water from outlet. I checked power and inlet water source to make sure these are correct, but with everything looking okay, there has been no water at outlet. "Tank Full" indication showed on panel. I placed a call with pureit, but 7th July being a Sunday, there has been no Tech visit. I shall return the item to Amazon stating defective product. Nest time, shall purchase water purifier from some other brand, maybe pureit is not for me. It has been a very cumbersome transaction, with the installation being done and no water, not even 1 glass to drink.
Extremely disappointed with this filter. In barely 18 months of use, I have had to spend more than 7k for the replacement of the GKK and other services. I have my doubts on whether the GKK last the promised duration of 4k and 8k liters of water. In a family of three(and my kid is barely 3 yrs old) with average usage, we had to replace the GKK1 and GKK2 once each since we bought it in Jan 2016.
Again in Aug 2017, one fine day the Filter display indicated the Sediment filter had to be replaced. I booked the call. No sooner that the Service Engineer left after replacing the SF, than the Filter became dead with no water being dispensed. We tried to call the guy but he flatly refused to come back citing late hours and the forthcoming weekend. I logged another ticket which was addressed only the next week. After the inspection, the guys told me that the control circuit is gone kaput and needs to be replaced which will cost me another 7k!! I have very strong reasons to believe that the damage was done be the Service guy who came over to replace the SF as he was fiddling with the filter body cabinet, where as the SF has no physical connection with it. I tried to escalate this matter for remediation only for it to fall on deaf ears. Consequently, I went ahead and bought another filter.
My entire experience with Pureit has been a painstaking and forgettable one. Though one has little to complain about the quality of the water it dispenses, the costs and overheads in maintaining it is like a white elephant!! Sincere advice – pl avoid this product!!