Top critical review
25 August 2018
The printer kept showing an error message everytime we started it. All the function keys on the touchpad started blinking and stopped working. We also registered a complaint at the call centre and they werent able to solve it either. Thereafter we were told that a hp engineer will be sent to our address but noone showed up. Ultimately we had to call up Amazon help desk in order to return the product, however we were told that an option to return the product is not available and that the product can only be replaced. As i write, we are still awaiting the replacement to arrive as we were promised that it will be delivered today.