HP 15-ba036AU 15.6-inch Laptop (A6-7310/4GB/1TB/FreeDOS 2.0/Integrated Graphics), Turbo Silver
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- 2GHz AMD A6-7310 processor
- 4GB DDR3L RAM
- 1TB 5400rpm Serial ATA hard drive
- 15.6-inch screen, AMD Radeon R4 Graphics
- FreeDOS 2.0 operating system
- 2.19kg laptop
- 16:9 true wide aspect ratio
- HP TrueVision HD webcam
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Operating system: FreeDOS 2.0 | PROCESSOR | Processor: AMD Quad-Core A6-7310 APU (2 GHz, up to 2.4 GHz, 2 MB cache) | MEMORY | Memory, standard: 4 GB DDR3L-1600 SDRAM (1 x 4 GB) | STORAGE | Hard drive description: 1 TB 5400 rpm SATA | GRAPHICS | Graphics: AMD Radeon R4 Graphics | OPTICAL DISK DRIVE | Optical drive: SuperMulti DVD burner | DISPLAY | Display 15.6" diagonal HD SVA BrightView WLED-backlit (1366 x 768) | CONNECTIVITY | Wireless: 802.11b/g/n (1x1) and Bluetooth 4.0 combo (Miracast compatible) | Expansion slots: 1 multi-format SD media card reader | Network interface: Integrated 10/100 BASE-T Ethernet LAN | PORTS/SLOTS | Ports: 1 HDMI; 1 headphone/microphone combo; 2 USB 2.0; 1 USB 3.0; 1 RJ-45 | INPUT | Pointing device: Touchpad with multi-touch gesture support | Webcam: HP TrueVision HD Camera with integrated digital microphone | Keyboard: Full-size island-style keyboard with integrated numeric keypad | AUDIO | Audio features: Dual speakers; DTS Studio SoundTM | POWER | Power supply type: 65 W EM AC power adapter | Battery type: 4-cell, 41 Wh Li-ion | SECURITY | Security management: Kensington MicroSaver lock slot; Power-on password; Accepts third-party security lock devices; Trusted Platform Module (TPM) | MACHINE DIMENSIONS & WEIGHT | Minimum dimensions (W x D x H): 38.43 x 25.46 x 2.43 cm | Weight 2.19 kg | WARRANTY | Warranty: 1 Year Manufacturer Warranty
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|Shipping||—||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||—||BIGBAG||BIGBAG||NAVKAR !!|
|Computer Memory Size||4 GB||4 GB||4 GB||4 GB|
|Processor (CPU) Model||A6-7310||Athlon MP||E2-7110||A8-7410|
|Processor (CPU) Manufacturer||AMD||AMD||AMD||AMD|
|Processor (CPU) Speed||2 GHz||2.4 GHz||1.8 GHz||2.2 GHz|
|Display Size||15.6 inches||15.6 inches||15.6 inches||15.6 inches|
|Graphics Coprocessor||AMD Radeon R4||amd radeon r4||AMD Radeon R2||AMD Radeon R5 M430|
|Hard disk Description||Serial ATA||—||Serial ATA||Serial ATA|
|Hard Disk Size||1 TB||1 TB||1 TB||1 TB|
|Item Weight||2.19 kg||2.5 kg||2.93 kg||2.19 kg|
|Operating System||FreeDOS 2.0||DOS||DOS||DOS|
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HP support have been most uncooperative in this matter. Even after diagnosing the laptop problem as a hardware issue (over the phone instructions), they refused to depute their service engineer unless I troubleshoot the problem myself and provide them with a "hp failure code". Hp support scheduled callbacks for further steps and instructions, only to miss callback times every time by 6-7 hours.
As of now, my laptop key still doesn't function. Hp support has closed my case (no. 5001041814) as "resolved". I wonder if I wasted my money buying a HP product.
This is the second time that this has happened to me. The Laptop which I had received on 19 July 2017, was also without Warranty. It's Warranty had expired on 04 July 2017. Amazon tool it back after troubling me for one and a half month.
Sorry state of affairs.
Dushyant Singh Chauhan