100% PP 100%25%20PP
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GreenDust Protection Plan for Laptops (Rs. 30001-35000), 1 year-Delivery by Email


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  • The GreenDust Protection Plan will be taken up for a maximum period of two years
  • GPP can be purchased at the time of purchase of product from Amazon.in
  • Registration and activation of product is required within 5 days of GPP
  • GPP covers first year of accidental damage or liquid damage
  • GPP extends warranty of your product by 1 year from the date of expiry of manufacturer's warranty

Product description

From the Manufacturer


GreenDust Protection Plan (Terms and Conditions)

GPP Coverage Plan

GPP has a term of more than one year from the date of purchase and overlaps with the term of the manufacturer’s warranty, look first to the manufacturer’s warranty for coverage. GPP excludes coverage for any loss covered by the manufacturer warranty, but may nevertheless provide benefits in addition to those provided by the manufacturer’s warranty.

  • GPP covers first year of Accidental Damage or Liquid Damage.
  • GPP extends warranty of your product by 1 or 2 year from the date of expiry of manufacturer’s warranty.
  • PP can be purchased at the time of purchase of product from Amazon.in
  • GPP will be taken up for a maximum period of two years.
  • Registration & Activation of product is required within 7 days of purchase of GPP.
  • Coverage starts only after successful registration of product.

What Is Covered

In case of Accidental Damage & Liquid Damage
  • Period of Coverage: 0 to 12 months from the date of purchase after registration of product.
  • Coverage: Accidental Damage (including Fire & Allied Perils, Riot, Strike and Malicious Damage, Act of God perils) +Water/Liquid Damage.
  • Policy Excess to be deducted for each and every loss as per policy @ Rs 250 per claim.
  • Claim restrictions to a maximum of 2 claims.
  • Territorial Limits, Law & Jurisdiction: India.
  • Total Loss - Market value or covered value whichever is less. covered value to be arrived at by applying the following depreciation schedule excluding excess:
    Upto 90 Days 10%
    91 to 180 Days 20%
    181 to 270 Days 25%
    271 to 365 Days 30%
  • Partial Loss - Maximum liability shall be cost of repair and/or replacement, subject to policy excess. If the repair cost or maximum liability at the time of loss exceeds the total loss settlement, GreenDust shall settle the claim on total loss basis under BER (Beyond Economic Repair).
In case of Extended Warranty
  • Visits, inspection and labor charges.
  • One wet and dry service per year (In case of Air Conditioners only)
  • All functional parts (mechanical / electro mechanical ) such as compressor, evaporator, condenser, thermostat, relay, fan motor, timer, pcb, heater, air damper, temperature sensors, refrigerant charging (to a maximum of two charging a year), drier, capillary tube, magnetron, micro switches, switch membrane, high voltage transformer, low voltage transformer, diode, capacitors, wiring harness, wash & spin motor, gearbox, clutch assembly, drum, inner tube, bellows, bearings, lip switch and seal, drain motor, pump, electrical valves, buzzer, suspension, remote, chassis, tuner, picture tube, LCD module, PDP module, SMPS, FPD, gun, speakers and capacitors.

Replacement Option

If your product cannot be repaired, we will either replace your product or refund an equivalent amount at our sole discretion, not to exceed the LIMIT OF LIABILITY. Such replacement or reimbursement will fulfill this GPP and will cancel and discharge all further obligations under this Protection Plan. You will be required to return your defective product along with all accessories as a condition for receiving a replacement product or reimbursement. If specified to mail in your product, you are responsible for packing the product in the original or comparable packaging to prevent further damage during shipping. Replacement will be with a product of comparable type, quality and functionality, transportation charges in case of delivery of replacement will be borne by the customer and pick up cost of the defective product will be borne by GreenDust

What to Do If Product Requires Service:

  • Customer can opt either of two options if product requires service
  • Customer informs about the issue within 48 hours either through an email at gpp@greendust.com or through call at 011-66489222.
  • GreenDust customer care team is available from 9 am till 7 pm, seven (7) days a week*
  • GreenDust customer care will register your complaint and will give you complaint no. for future reference.
Option: 1
  • GreenDust will direct you to a nearest OEM authorized service center.
  • Download claim form, estimate format and discharge form from www.greendust.com/gpp
  • In case of Mobile, Laptop, Camera and Tablet take it to an OEM authorized service center.
  • Procure estimate in prescribed format from OEM authorized service center.
  • In case of Refrigerator, Washing Machine, Microwave, AC, LED/LCD & CTV contact OEM authorized service center, get your product inspected by service engineer, take estimate and service report.
  • Service center or service engineer will certify if it is ADLD case then send the soft copies (claim form, repair estimate format and discharge form) at gpp@greendust.com
  • On approval proceed with the repair at the service center or by authorized service engineer.
  • Customer will pay for the repair at the service center or to the service engineer.
  • Customer will send all original required documents (Invoice copy of product, Invoice copy of repair, Id proof & Claim form) at registered GreenDust address.
  • GreenDust will reimburse to the customer after deduction as per T&C.
  • If your product cannot be repaired, we will either replace your product or refund an equivalent amount at our sole discretion, not to exceed the LIMIT OF LIABILITY. Such replacement or reimbursement will fulfill this GPP and will cancel and discharge all further obligations under this protection plan.
Option: 2
  • GreenDust customer care will register your complaint and will give you the complaint number for future reference.
  • Download claim form and discharge form from www.greendust.com/gpp
  • GreenDust to organize pick up from customer.
  • Customer will send all original required documents along with product (Invoice copy of product, Id proof & Claim form) at registered GreenDust address.
  • If your product cannot be repaired, we will either replace your product or refund an equivalent amount at our sole discretion, not to exceed the LIMIT OF LIABILITY. Such replacement or reimbursement will fulfill this GPP and will cancel and discharge all further obligations under this protection plan.

Ten Day Service Guarantee For Specified Products

We will repair or replace your product within ten (10) days from the date we receive your product or we will refund the purchase price of your protection plan. Products eligible for this service guarantee are mobile phones, laptops, & tablets.

What You Must Do

  • You are responsible for backing up all electronic data, computer software and personal files prior to the start of any repairs.
  • Non-technical cleaning to provide a normal operating environment as described in the manufacturer’s instruction manual for the product is your responsibility.
  • You have a duty to protect against any further damage and are required to comply with the manufacturer’s instruction manual for the product.
  • Provide us with a complete copy of proof of purchase. You can send us a digital copy through email at gpp@greendust.com and we can store it for you or you can provide such proof of purchase at time you make a claim.
  • Provide original claim documents

What Is Not Covered

  • War and war like operations including civil war, nuclear perils or radioactive contamination
  • Any loss or damage resulting from overload, experiments or tests requiring the imposition of abnormal conditions
  • Willful act or willful neglect or gross negligence
  • Loss or damage which is covered under supplier, dealer or manufacturer’s warranty
  • All non functional parts & plastic spares such as knobs, switches, dial damper, bulb, plastic / metallic blower, fan blade, aesthetic parts, rubber parts, stabilizer’s, painted parts, data loss, software support, programs, battery, chargers, cables, and contacts are not covered under this contract.
  • Deterioration of the appearance of the product, any cosmetic part or finish defects such as paint, porcelain, glass or plastic, dents, scratches, chips, breakage, loss, rust or peeling.
  • Removal, installation & re-installation of window & split air conditioner are not covered under the contract.
  • Chemical servicing of washing machines.
  • The company shall be under no obligation to provide repair or service because of improper use, unauthorized alteration, modification, substitution of any part, defaced / altered / removed numbers (product serial number, service provider’s serial number, the Laptop accessory date code or the IMEI number) or stickers, abnormal voltage fluctuation, short circuit, explosion of battery, improper earthing, rodents damage, negligence, acts of god like floods, lightening, earthquakes etc. or causes other than ordinary or normal use. Repair services for the causes stated above, shall be executed on chargeable basis only.
  • Any breakdown, accidental damage or breakage caused by intentional act including failure to use the product in accordance to the manufacturer’s instruction, use of accessories not approved by the manufacturer or incorrect connections of signal leads or application if incorrect electrical supply, faulty software or programming not provided by the manufacturer.
  • Failure resulting from improper packaging for shipment to a service center.
  • Improper installation of components by you or an unauthorized repair center resulting in mechanical failure/ electrical failure / operational failure.
  • Physical damage to any part of the product due to any reason including water, dust, moisture damage, dropped product, collision with another object, transportation damage, damage to the outside casing, abuse, misuse, neglect, vandalism, accidents, collapse, spillage of any kind, fire, corrosion, sand, dirt, lightning, freezes, storms, any acts of nature, intentional or accidental damage by third parties.
  • Any viewing irregularity that may be caused by broadcast, cable or satellite abnormalities and lightning. Viewing irregularities or connection or functionality problems with Internet TV, or Internet TV related devices or services. A DVD player will be the standard testing device to determine working functionality.
  • Replacement of the component related to the above causes mentioned does not fall in the purview of the contract
  • Batteries, Lens in case of CD players & DVD players. C. Speakers, knobs & dials in case of Home theatre systems
  • Knobs, switches (piano/push/dial type) stabilizers, extension boards, main liners and bulbs.


Product information

Technical Details
BrandGreenDust
ModelProtection Plan
Model NameProtection Plan
Item model numberProtection Plan
  
Additional Information
ASINB00W5DVVOE
Customer Reviews Be the first to review this item
Date First Available21 May 2015
  
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