Finis Neptune V2 Mp3 Player
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- High Contrast OLED screen
- Hydrodynamic clips
- Rechargeable 8 hour lithium-ion battery
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Neptune V2 is a waterproof MP3 player that provides the highest quality sound in the water without the use of ear buds. Neptune V2 uses revolutionary Bone Conduction audio transmission to transmit crystal clear audio through the cheekbone directly into the inner ear. With 4GB of storage, aquatic athletes can listen to music, audio books, podcasts and more, all with incredible sound. The included charging cable also allows for quick song upload to the device. The 3-piece design has two side speakers and a high contrast OLED screen that sits comfortably on the back of the head. The screen shows the song, artist and play status for each use. Neptune V2 attaches securely to goggle straps and rests on the cheekbones as to not interfere with swimming technique.
From the Manufacturer
Neptune is a waterproof MP3 player that provides the highest quality sound in the water without the use of ear buds. Neptune uses revolutionary Bone Conduction audio transmission to transmit crystal clear audio through the cheekbones directly into the inner ear. With 4GB of storage, aquatic athletes can listen to music, audiobooks, podcasts and more, all with incredible sound quality. The included charging cable also allows for quick song upload to the device. The 3-piece design has 2 side speakers and a high contrast OLED screen that sits comfortably on the back of the head. The screen shows the song, artist and play status for each use. Neptune attaches securely to goggle straps and rests on the cheekbones as to not interfere with swimming technique.
Features and Benefits
Bone Conduction Audio Transmission
Amazingly clear sound in the water without the use of ear buds.
Plays Audio Formats MP3 & WMA
Compatible with iTunes, listen to music, audio books, podcasts and more.
4GB of Storage
Stores approximately 1000 songs or 60 hours of playback.
High Contrast OLED Screen
Easy navigation through artist and songs, and view playback features.
Spring clips slip on securely to goggle straps and rest on cheekbones for secure placement.
Rechargable Lithium-ion Battery
Lasts over 8 hours per charge.
Waterproof to 3 Meters (10FT)
Sound is clearest when submerged in water.
Gold Plated Connection Pins
Allows for quick song upload and charging while preventing corrosion in the water.
Top customer reviews
Most helpful customer reviews on Amazon.com
The other issue that I have is that whenever I connect it to any USB charging device. It will not charge. I have tried connecting to my laptop now and it does not seem to connect anymore which means I can not connect it.
On other issues, it is great when you are under water but the sound is not constant if you are doing a stroke that calls for your head to go under water and out of water. For example I wanted to listen to an audio book but it was no point as the sound is not constant enough to listen to the book.
I would not recommend this product at all. Has been hugely disappointing.
I have owned multiple Neptune devices. NOTE: MULTIPLE. They simply are not meant to last. Each of my devices lasted between 3-6 months. No matter how much you take care of it, it will not last a long time. I basically consider it a $2/day rental. Now, keep in mind that I swim daily. And like anything, the more you use something the more chances it has to break (you can't get in a car accident if you never drive).
Now for the immediate differences between V1 and V2. The software appears to be completely different. The font is smaller and thinner. The randomizer is now totally broken (it worked great with V1). In fact, if you have the random option turned on, playback is broken. I've had some songs repeat indefinitely. I've had some songs play halfway and then skip to the next song. I see some songs always being chosen. To fix the problem, you turn off the random option. That means if you have thousands of songs loaded up, this is a serious problem. They haven't released any kind of firmware to fix the software as far as I know. The other noticeable change is they now have a cap covering the charging contacts. however, it's all cosmetic as it doesn't actually keep out water. There's little point to having the cap actually. It's not connected to the device so it's easy to lose. The way they package the device in the box is better than in the past because the current packaging doesn't strain the wires like in the past (strained wires is the main reason why earphones, headphones, speaker wire, power cables, etc. fail).
V2 has taken a turn for the worse. At least for V1, I always got a working one that failed 3-6 months down the line. But for V2, I actually got a couple DOA. I always thought it was unfair to review a DOA because that could just be random luck. But DOA with v2 doesn't appear to be random bad luck. But with the bad new software and the unreliability of V2, i might actually drop them. It may be because I bought V2 right away when it first came on the market (because I was hoping it was more reliable than V2) and first batches of any tech tend to have more problems as they work out the manufacturing issues.
And consider their customer service as terrible. They wanted me to pay full MSRP when I requested service. That's not the $115 or so that Amazon wants you to pay for the device. It's $160. And then they would look at my broken device. I just said no and decided to buy another one via Amazon.
But this is how good it is when it works: I keep buying it. Even with its constant failure, i still buy it because I just put it on and swim. I don't worry about water getting in my ears (to muffle the audio like with traditional air conduction) or wearing a swim cap. I never have to think about it when I'm swimming. If it was reliable and it had the V1 software, I would've rated it 4 solid stars. Because when it works, it's great.
When I turn it on at the pool it says 'USB connected' and only goes to the music interface if I press the power button while the hourglass is on the screen.
It also doesn't recognize when it's been connected to the computer.