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The Cold Start Problem Paperback – 1 January 2021
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- ISBN-101847942784
- ISBN-13978-1847942784
- PublisherRandom House Business
- Publication date1 January 2021
- LanguageEnglish
- Dimensions15.3 x 2.9 x 23.4 cm
- Print length400 pages
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Product details
- Publisher : Random House Business (1 January 2021)
- Language : English
- Paperback : 400 pages
- ISBN-10 : 1847942784
- ISBN-13 : 978-1847942784
- Item Weight : 480 g
- Dimensions : 15.3 x 2.9 x 23.4 cm
- Best Sellers Rank: #30,061 in Books (See Top 100 in Books)
- #746 in Indian Writing (Books)
- Customer Reviews:
About the author

Andrew Chen is a general partner at Andreessen Horowitz, investing in early stage startups — focused on the themes of games/entertainment, marketplaces, and next-gen social products. He is on the boards of Clubhouse, Substack, Z League, Sleeper, All Day Kitchens, Sandbox VR, Reforge, and others.
Previously, he served as the head of Uber's rider growth teams, where he focused on user acquisition, retention, and engagement during the company's meteoric pre-IPO years. He writes about user growth, metrics, and network effects at andrewchen.com and has been cited at Wired, WSJ, and New York Times. He holds a B.S. in Applied Mathematics from the University of Washington, where he graduated at the age of 19.
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By Bindi Dharia on 10 July 2022
Last 3 units though come into their own. The Ceiling esp is a really good collection.
It's an exhaustive read but still leaves much in theory and takeaways uncovered. Look forward to Edition 2.
It also lacks storytelling as many stories start well but don't tie well with the conclusions
Top reviews from other countries
The accounts ring true from personal experience and the structure has proved useful to articulate the network methodology to others.
I haven't gone out of my way to recommend that others read the book, but the parts I would suggest are:
1) the first section setting out the model.
2) how to delineate network effects into acquisition, engagement, growth phases - because people say do say "network effects" all the time without actually qualifying them. This imprecision leads to poor product strategy.
3) the horror story chapter of what went wrong at Google Plus.
Other reviewers have noted that many of the examples in the book are old news. It's certainly true that all of the usual suspects -- Uber, Airbnb, etc. -- are included, but there is considerably more detail here than is usually presented. The stories are told well and are arranged in a sensible order. There are also a number of lesser-known examples, most of them failures that might have succeeded if the founders had taken a different perspective.
As a teacher of entrepreneurship, I have read and used quite a few textbooks over the years. Most of them, if they mention network effects at all, tend to quote Metcalfe's Law and assume without proof that it applies to human networks as well as to local area networks (for example Disciplined Entrepreneurship, p. 123). I must admit to having quoted the law, waved my arms, and moved on. The Cold Start Problem points out why this "law" doesn't automatically apply, and offers good advice on how to create, grow, and retain the value of a network. Even experienced entrepreneurs might well find this advice to be useful, and emerging entrepreneurs would definitely benefit from a careful reading.








