To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I tried to charge the phone for initialization as per instructions on the day it was delivered. However, to my dismay, the phone did not charge at all!
I contacted Amazon at least 4 times for either a replacement/refund. Their Customer service reps are fobbing me off with some excuse or the other but do NOT schedule a return NOR do they refund my money!
Now Amazon have even stopped calling me even when I request a call back!