Apple 3 Year AppleCare Extended Protection Plan for MacBook / MacBook Air / 13" MacBook Pro - 3 Years - Carry-in
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- Direct access to Apple experts
- Global repair coverage
- Onsite repair: Request that a technician come to your work site
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
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or up to three years from your computer's original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple's award-winning telephone technical support for questions about Apple hardware, OS X, iLife, and iWork. And you get global repair coverage for your Mac - both parts and labor - through convenient service options. Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.
Top customer reviews
Most helpful customer reviews on Amazon.com
Apple repairs are VERY expensive if you are not covered - so AppleCare is a no brainer for your expensive rMBP. It is expensive, but this vendor had it much cheaper than Apple and the registration worked fine for me - no issues and all legitimate. Ultimately it is up to you if you want to spend the $$ for the insurance, and in most cases I don't get extended warranties - but for my new 15'' retinal MBP - I like the comfort of knowing I am protected for 3 years with Apple's excellent customer service.
My prior macbook I did not get apple care because I could replace most of the parts myself, with these retina macbooks you really want to get the applecare just in case.
I got my MacbookPro 15.4" retina repaired for a track pad and screen issue. The total repair cost would have been $1,100. I am extremely happy I bought the apple care.
Remember to save all your paperwork, and purchase and install AppleCare before the first year is up. Apple used to be more flexible -- you could walk in with an 18-mo old Mac with a major problem, and they'd sell you AppleCare and cover it -- but not anymore. And Apple isn't what it used to be -- major hardware problems crop up in the first two years with far more frequency than they used to (after failing on four attempts to repair my MacBook Pro, Apple actually had to replace it)-- so AppleCare should be considered the cost of doing business, and not an "extra".
1. The protection covers the 13" MacBook Pro Retina model. The fact that it covers Retina is not made clear in the product description.
2. When I received the Amazon purchase confirmation email it said "Your protection plan service agreement will be sent via a separate e-mail by your seller." The protection I purchased was sold by Amazon so it wasn't clear what the "seller" reference meant. But worse, it made it sound like I would receive the agreement or at least the registration number in an email. I received no such email. I did receive a physical box on the day promised and that had the registration ID. Now having completed the entire process I think it means that when you get the registration information delivered and then register you can get the confirmation in an email which is what happened. See next item.
3. By going to the Apple web address that came in the boxed instructions I was able to navigate to the Apple page where I entered my registration id and the serial number of my MacBook. No problems encountered. The completion message said I would be sent a Protection Plan Certificate by regular mail or email--the choice was mine. I chose email and the certificate arrived within about 10 minutes.
It was a bit nerve racking for me because I let it go until the last minute. If there was a glitch that would have been a problem. There were no glitches in the end and I am a happy camper.